ClickBank

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products. 
 
I cannot locate an order for you and what you are describing does not sound like one of our products. Did you purchase a product from ClickBank? If you had, you would have a charge on your statement that says CLKbank*com and a receipt number. I would be happy to help you if I can get the receipt number. 
 
Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Thank you for bringing about such rapid resolution of this problem.

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charges that went through ClickBank for $37, $69, $59 and $49 USD.  The orders were to the website http://www.thelostways.com , which is one  of our vendors.
                                        ...⇄
Your orders were refunded today and I sent out an email confirmations. The refunds will post back to your Credit Card within 5 business days. They may not all post the same day but will be within that time frame. I refunded the orders due to the age of the order you had not received. Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Hello,Thank you for providing the website URL. I was able to go through the purchase process and the wording you are referring to is not ClickBank's wording. It is PayPal's. If you look at the URL at the top of the screen, you can see you are on PayPal's website, not ClickBank's. Also the wording is specifically regarding how PayPal uses your funds and that has nothing to do with ClickBank. I have provided a screenshot for your convenience. If this is not the wording that you are referring to, can you please send me a screenshot of what your referring to, as I cannot see your screen. Best Regards,[redacted]ClickBank[redacted] 
[redacted]Toll Free:  ###-###-####Website:  www.clickbank.com

Complaint: [redacted]I am rejecting this response because I have done that on multiple occasions with no sucess. Sincerely,[redacted]

Dear Revdex.com,Thank you for contacting ClickBank and allowing us to resolve this complaint.ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the right to offer...

such products for sale on our website.  We also sell some shippable products.ClickBank does not spam. If you have received an unsolicited email that advertises a product that uses ClickBank's payment services, it more than likely came from a third party affiliate. However, we do not manage or have access to any email lists that an affiliate may operate from, nor do we provide affiliates with any contact information for them to use in their promotions.Spamming is a violation of our client agreement and we appreciate that you are helping us to eliminate spam content. In order to assist you I will first need you to forward a copy of the original spam message that you received (including headers) so that we can identify who sent you the message, and more effectively resolve the issue. Please forward the message to [email protected] also let us know if there is any additional information we can provide to you!Cordially,LyzClickBank.com Customer [email protected] www.clickbank.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hello,Thank you for your inquiry!Your card has been declined by our risk management system. This is an external system, so we cannot provide any information regarding the decline. You can try using a different credit card or allowing 24-48 hours to lapse before making another attempt.Unfortunately,...

ClickBank cannot override any decline or process transactions manually. We realize this can be frustrating, but accepting credit cards over the Internet is a dangerous business for both our clients and us. It is better that we err on the side of caution, rather than risk facilitating fraudulent transactions. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can be costly to everyone involved. We do our best to protect our clients from this.If you have any further questions regarding this matter, please contact our Risk Department at [email protected] you for your understanding. We apologize for any inconvenience. Please let me know if I may be of further assistance.

Hello, I can understand your concern and I do show a refund has already been issued to you. The sales page does state "Your initial charge will be $4.95. You will the be billed just $14.95 per month after your initial charge has been made until canceled." This is information is given before you make...

the purchase only paying the shipping. I do show a refund for the $14.95 was made at your request on 10/14/2017. Best Regards, Lyz

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted]. The order from this year wasn't under my name it under my fiancé name that's why they ain't finding the other orderSincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have issued the refund. Thank you so much for your help!
Sincerely,
[redacted]

Dear Revdex.com,   Thank you for contacting ClickBank and allowing us to resolve this complaint.   ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the...

right to offer such products for sale on our website.  We also sell some shippable products.   I was able to locate the charge that went through ClickBank for $55.14 AUD.  This order was to the website http://UltimateEbookCreator.com, which is one  of our vendors.                                         ...⇄ I have refunded your order at this time and sent out email confirmation. Please see the following page for more information on our refund policy:   http://www.clickbank.com/refund_policy_faq.html   Please also let us know if there is any additional information we can provide to you!   Cordially,     ClickBank.com Customer Support   www.clickbank.com

Dear Revdex.com,Thank you for
contacting ClickBank and allowing us to resolve this complaint.ClickBank is an
internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital
products ("vendors"), such as ebooks and software, for the right to
offer...

such products for sale on our website. 
We also sell some shippable products. I was able to
locate the charge that went through ClickBank for $20.57.  The order was to the website https://lookupvin.com/, which is one  of our vendors.  The vendor did provide them with a report that
I was able to pull up.  Since the
customer was not satisfied with the report presented; I have refunded the order
on today, 10/19/2015, so the customer’s complaint is now resolved.    We have now sent the customer a copy of
their refund confirmations to the email address provided at the time of order. The
refunds take three to five business days to process back to the card used at
the time of purchase.  Please see the
following page for more information on our refund policy:http://www.clickbank.com/refund_policy_faq.html Please also let
us know if there is any additional information we can provide to you!Cordially,[redacted]ClickBank.com
Customer Support[redacted] www.clickbank.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I still urge Revdex.com to do some test runs on their website and see if they are intentionally processing unauthorized charges on customers after they key in their credit card information. I feel I am not the only customer who has had this problem. Why was I forced to watch a 20 minute video after I punched in my credit card information? Why was I required to scroll through several screens that had links for options to add hundreds of dollars to a purchase? You think that would be something they would do BEFORE you key in your credit card to avoid problems like this. Please look into this website. That is the primary reason I wanted to bring this to your attention, aside from ensuring I got my full refund. 
Sincerely,
[redacted]

Dear Revdex.com, Thank you for contactingClickBank and allowing us to resolve this complaint. ClickBank is an internetretailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of...

digitalproducts ("vendors"), such as ebooks and software, for the right tooffer such products for sale on our website. We also sell some shippable products. This is why we have that option,as some people do not recognize ClickBank, but the Vendor they bought theproduct from.  I was able to locate thecharge that went through ClickBank for $39 USD. The order was to the website http://my-tinnitus-solution.com/,which is one  of our vendors.  At this time I have the order refunded as of today,which had a 60 day refund guaruntee, so the customer’s complaint is nowresolved.    We have now sent thecustomer a copy of their refund confirmation to the email address provided atthe time of order. The refunds take 3-5 business days to return to the cardused at the time of the purchase.  Please see the followingpage for more information on our refund policy: http://www.clickbank.com/refund_policy_faq.html  Please also let us know ifthere is any additional information we can provide to you! Cordially, 
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Thank you so much for clarifying!! I shave suddenly the past few weeks received over 100 spams daily and quite a few had clickbank links so I assumed this was the 3rd party marketing company doing this  I really appreciate your fast response and help
 
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Dear Revdex.com,   Thank you for contacting ClickBank and allowing us to resolve this complaint.   ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the...

right to offer such products for sale on our website.  We also sell some shippable products.   I was able to locate the charges that went through ClickBank for $40.18 USD.  This order was to the website http://lupus-bible.com/1.html , which is one  of our vendors.                                         ...⇄ At this time I have refunded the order, which had a 60 day refund guaruntee, so the customer’s complaint is now resolved.    I have now sent the customer a copy of their refund confirmation to the email address provided at the time of order.   Please see the following page for more information on our refund policy:   http://www.clickbank.com/refund_policy_faq.html   Please also let us know if there is any additional information we can provide to you!   Cordially,   [redacted]
[redacted]
[redacted]
[redacted]

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charge that went through ClickBank for  94.76 AUD.  This order was to the website [redacted] which is one  of our vendors.
                                        ...⇄
I have refunded your order at this time and sent out email confirmation. This refund will post back to your Visa within 3-5 business days. Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Hello,   I show that a refund for this order was issued on 6/6/2017.  You should see a credit back to your Master account within 3-5 business days of that date.  Please let me know if I can be of further assistance.

Hello [redacted],Thank you for your inquiry! I was able to find your orders for the Shepherds diet. A refund ticket for your order has been initiated, per your request. A confirmation email will be sent to the email address used at the time of the purchase. Any updates to the ticket will be sent to that...

email address, as well.Once the refund has gone through, it must then be processed by your bank or credit card company, which is beyond our control. Depending on your issuing bank, you should receive the credit in 3-5 business days (Monday through Friday, not including US holidays). Please let me know if I may be of further assistance!