ClickBank

Dear Revdex.com, Thank you forcontacting ClickBank and allowing us to resolve this complaint. ClickBank is aninternet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digitalproducts ("vendors"), such as ebooks and software, for the right...

tooffer such products for sale on our website. We also sell some shippable products.  I was able tolocate the charges that went through ClickBank which were one charge for $6.95and two charges for $28 USD.  The order wasto the website http://www.truthaboutabs.com/fat-burning-kitchen.html, which is one  of our vendors.  At this time the orders have been refunded, sothe customer’s complaint is now resolved.   We have now sent the customer a copy of their refund confirmations tothe email address provided at the time of order. The refunds take three to fivebusiness days to process back to the card used at the time of purchase.   Please see thefollowing page for more information on our refund policy: http://www.clickbank.com/refund_policy_faq.html  Please also letus know if there is any additional information we can provide to you! Cordially, [redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Hello thank you for your inquiry, based on the information you provided, I show with your purchase you did agree to a membership. I show there were two charges of $39.97, I have started the refund process for those charges. Refunds can take 3-5 business days to process, you will receive a...

separate email  to the email address used for the purchases.  Best Regards

Dear Revdex.com,
 
Thank you for contacting ClickBank and allowing us to resolve this complaint.
 
ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website.  We also sell some shippable products.
 
I was able to locate the charge that went through ClickBank for  $306 HK.  This order was to the website http://type2diabetesdestroyer.com/cb.php , which is one  of our vendors.
                                        ...⇄
I have refunded your order at this time and sent out email confirmations. The refund will post back to your Credit Card within 5 business days. Please see the following page for more information on our refund policy:
 
http://www.clickbank.com/refund_policy_faq.html
 
Please also let us know if there is any additional information we can provide to you!
 
 
Cordially,
 
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Dear Revdex.com, Thank you for contactingClickBank and allowing us to resolve this complaint. ClickBank is an internetretailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digitalproducts ("vendors"), such as ebooks and software, for the right...

tooffer such products for sale on our website. We also sell some shippable products.  I was able to locate thecharges that went through ClickBank for a total of $56.00 USD.  The order was to the website http://my-tinnitus-solution.com/, which is one  of ourvendors.  At this time I have refundedthe orders, which had a 60 day refund guaruntee, so the customer’s complaint isnow resolved.    We have now sent thecustomer a copy of their refund confirmations to the email address provided atthe time of order. The refunds take three to five business days to process backto the card used at the time of purchase.   Please see the followingpage for more information on our refund policy: http://www.clickbank.com/refund_policy_faq.html  Please also let us know ifthere is any additional information we can provide to you! Cordially, 
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Dear Revdex.com,Thank you for
contacting ClickBank and allowing us to resolve this complaint.ClickBank is an
internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital
products ("vendors"), such as ebooks and software, for the right to
offer...

such products for sale on our website. 
We also sell some shippable products. I was able to
locate the charge that went through ClickBank for $37.  The order was to the website http://survivetheenddays.com , which is one  of our vendors.  At this time the orders were refunded on 11/4/2015,
so the customer’s complaint is now resolved.   
We have now sent the customer a copy of their refund confirmation to the
email address provided at the time of order. The refund takes three to five
business days to process back to the card used at the time of purchase.  Please see the
following page for more information on our refund policy:http://www.clickbank.com/refund_policy_faq.html Please also let
us know if there is any additional information we can provide to you!Cordially,[redacted]ClickBank.com
Customer Support[redacted] www.clickbank.com

Dear Revdex.com,   Thank you for contacting ClickBank and allowing us to resolve this complaint.   ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the...

right to offer such products for sale on our website.  We also sell some shippable products. ClickBank cannot control anything once you are in the PayPal site. This would be something you would have to take up with PayPal. Please also let us know if there is any additional information we can provide to you! Cordially, [redacted]
[redacted]
[redacted]
[redacted]

Dear Revdex.com, Thank you for contacting ClickBank and allowing us to resolve this complaint.ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for...

the right to offer such products for sale on our website. We also sell some shippable products. Unfortunately, ClickBank can only reimburse the amount that we charged the customer. The total amount that ClickBank charged was $58.20 USD ($54.39 + $0.00 s&h + $3.81 tax). We have refunded that full amount. We cannot reimburse for other charges we did not assess. Please see the following page for more information on our refund policy:http://www.clickbank.com/refund_policy_faq.html Please also let us know if there is any additional information we can provide to you! Cordially, [redacted]ClickBank.comCustomer Support[redacted] www.clickbank.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

There was no misunderstanding on the phone. Is a stated that she could only refund the charge for 2/8/2018. I called back later and spoke with someone by the name of Rachael who gave me an authorization code and told me that my entire amount of $63.84 would be refunded so has this changed again? You did not have authorization to charge my card except for the initial purchase of the tactical flashlight. You charged me for a subscription I didn't authorize in hopes that I wouldn't catch it. Your business practices are unethical and should be investigated. 
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Hi [redacted], As I and Luke have both explained, ClickBank is not sending the emails. This is a separate person who promotes vendor's products that sends them. I do not have access to their list, nor does Luke, nor does ClickBank. We have a zero tolerance policy on Spam and if an affiliate is caught spamming we terminate their account. In order to locate the account I would need a copy of the email. ClickBank currently has over 150,000 affiliates. The email will contain a link that we can trace back to that persons account for termination. I will need examples of the emails.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com, Clickbank refuses to acknowledge my complaint properly and is just passing the issue to . Please close this complaint as not being resolved with customer.  I am also shocked that this company has an A+ rating with so many customer complaints logged against them??????  Not happy with this company and will be sure to warn others not to deal with them as they clearly are crooks.

Dear Revdex.com,Thank you for contacting ClickBank and allowing us to resolve this complaint.ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the...

right to offer such products for sale on our website.  We also sell some shippable products. I was able to locate the charge that went through ClickBank for a total of $42.29 USD.  The order was to the website http://wiki-errors.com/wiki-store.php, which is one  of our vendors.  At this time I have refunded the order, which had a 60 day refund guaruntee, so the customer’s complaint is now resolved.  We have now sent the customer a copy of their refund confirmations to the email address provided at the time of order. The refunds take three to five business days to process back to the card used at the time of purchase.  Please see the following page for more information on our refund policy:http://www.clickbank.com/refund_policy_faq.html Please also let us know if there is any additional information we can provide to you! 
[redacted]
[redacted]

Hello I show you contacted a ClickBank Customer Service Representative on 11/01/2017, refunds for both charges of $47 have been issued. I have resent you the refund details to the email address used for the purchases.  Best Regards

Thank you Miss [redacted] for you valuable effort. I have received the total amount of the refund. Apparently I have sent the thank you note to the wrong destination, but thank you again. 
[redacted].

Dear Revdex.com,       
Thank you for contacting ClickBank and allowing us to resolve this complaint. This individual’s account access was terminated because the individual violated ClickBank’s terms and conditions.  Specifically, ClickBank terminated this account to protect...

consumers from potentially deceptive advertising practices.
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Dear Revdex.com,
 
Thank you for allowing us to resolve this complaint. The customer's order has now been refunded, and we are looking into the matter further. The customer's order was refunded on 12-15-2015. 
 
Best Regards,
 
Lyz
ClickBank.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Dear Revdex.com,   Thank you for contacting ClickBank and allowing us to view this Customer Review. ClickBank is an internet retailer of ebooks, software, and other downloadable products.  ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the right...

to offer such products for sale on our website.  We also sell some shippable products.   Mr. [redacted],   ClickBank has not been declining your purchase attempts, your card company has been declining the purchase attempts, this could be because you made a purchase on February 18th of this year with the same card that is now being declined and then charged it back on March 31st .   Unfortunately, even if your card company was not blocking your purchase attempts with ClickBank, due to your refund and chargeback history you would not be able to purchase through ClickBank any longer.    Best Regards,   Danae

Hello,I show in January 2017 order number [redacted] was cancelled, I have sent that information to the email on the order. I show no cancellation request for another order. If you could please provide a copy of the cancellation request for the order you are referring to so we can further assist,...

I would appreciate it.  Cordially, LyzClickBank.com Customer Support