ClickBank

Hello,
I have looked up this product that you purchased and it leads to an order form that is not through ClickBankIt states on their order form:
Secure e-Commerce services are provided by Software Projects, an online reseller for Info
Your purchase will appear on your bank statement under the name "Software Projects Inc"
Your IP has been recordedAll attempts at fraud will be prosecuted
Information submitted by this payment process is handled within the constraints of our privacy policy
You would need to contact the correct company in order to get your refundThis was the page I was able locate:
https://www.softwareprojects.com/contact
I hope this helps!
Best Regards,
Lyz
Clickbank.com

Hello,Refunds have been issued for the remaining charges, totaling $ClickBank does have a day money back guarantee, as well as we do send monthly reminders on recurring chargesSeparate emails will be sent to the email address used for the purchase in regards to the
refund. Cordially, Lyz

Complaint: ***
I am rejecting this response because: Please notice that their response takes NO responsibility and there is no resolutionI simply want to buy a productIf their "external security system" is inoperational, what are they doing about it? Their client is loosing sales because of ClickbankI am frankly shocked and dismayed that a company can be that UN-helpful!
Sincerely,
*** ***

Dear Revdex.com,
Thank you for allowing us to solve this.You have contacted ClickBank, the premier online retailer for digital information products.Using the information you provided earlier, I have so far been unable to find the order in questionFor the most efficient service, please provide as much of
the following information as possible by answering as many questions below that apply General Questions:- Have you confirmed that the charge in question was processed by ClickBank or CLKBANK*COM? - Did you receive a ClickBank purchase confirmation email?- Do you have a ClickBank order number? (it is alpha/numeric digits long)- Please provide the first and last name you entered on the order form. - What is the zip code for the credit or debit account charged? - Please verify the date the transaction appears on your records.- What is the amount of the charge? - Please provide the email address you entered on the order form(If you have more than one email address, please provide any that may have been used.)Did you use a Credit or Debit card?- Please provide your ClickBank receipt number, located on your credit or debit card statement after CLKBANK*COM. Did you use PayPal?- Please include the PayPal Invoice ID numberThis is located on the PayPal transaction detail page in your PayPal account.As soon as you provide as much of this information as possible, I will gladly attempt to locate your order!*** For the most efficient service, we are changing your ticket status to “solved." If your issue is not resolved, please don’t hesitate to reopen this ticketWe are more than happy to assist you! ***

Hello,Thank you for this informationI showed you contacted us on the evening of 8/4/2017, the response time can be 24-business hoursI know this can be frustrating The subscription charge for the $was for a membership for " Caveman Survivor: Evolved full membership access at
the special discounted price." I show that the two charges have already been refunded, this can take 3-business days to reflect back onto your account that was used for the purchaseI will be sending the refund information to you at the email address that was used. If you have any further questions or concerns please contact a ClickBank Customer Service RepresentativesThey are available by telephone from 7am to 6pm (Mountain Time), Monday through FridayOur toll-free telephone number for U.Sand Canadian customers is 800-390-6035. Cordially, LyzClickBank.com

Dear Revdex.com,
Thank you for contacting ClickBank and allowing us to resolve this complaint
ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for
the right to offer such products for sale on our website. We also sell some shippable products
I was able to locate the charge that went through ClickBank for GBP. This order was to the website *** , which is one of our vendors
I have refunded your order at this time and sent out an email confirmationThe refund will post back to your Visa within 3-business daysPlease see the following page for more information on our refund policy:
http://www.clickbank.com/refund_policy_faq.html
Please also let us know if there is any additional information we can provide to you!
Cordially,
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Dear Revdex.com,
Thank you for contacting ClickBank and allowing us to resolve this complaint
ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the right to offer
such products for sale on our website. We also sell some shippable products
I was able to locate the charge that went through ClickBank for $USD. This order was to the website *** , which is one of our vendors
I have refunded your order at this time and sent out email confirmationsThe refund will post back to your Credit Card within business daysPlease see the following page for more information on our refund policy:
http://www.clickbank.com/refund_policy_faq.html
Please also let us know if there is any additional information we can provide to you!
Cordially,
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I would like to clarify that my complaint was not against Click BankMy complaint was regarding a vendor utilizing Click Bank's platformThat company is JustSignals.comHowever, I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Dear Revdex.com, Thank you for contacting ClickBank and allowing us to resolve this complaint ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for the
right to offer such products for sale on our website. We also sell some shippable products I was able to locate the charges that went through ClickBank for GBP. This order was to the website http://fatdiminisher.com/cbmulti2/cmj.php, which is one of our vendorsThis was a downloadable product on weightloss I have refunded your order at this time and sent out email confirmationPlease see the following page for more information on our refund policy: http://www.clickbank.com/refund_policy_faq.html Please also let us know if there is any additional information we can provide to you! Cordially, ClickBank.com Customer Support www.clickbank.com

Dear Revdex.com,Thank you for
contacting ClickBank and allowing us to resolve this complaint.ClickBank is an
internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital
products ("vendors"), such as ebooks and software, for the right to
offer
such products for sale on our website.
We also sell some shippable productsI was able to
locate the charge that went through ClickBank for $on 11/16/2015. The order was to the website http://www.apesurvival.com/cb/strikepen.phpwhich is
one of our vendors At this time the order has been refunded on
11/30/2015, so the customer’s complaint is now resolved. We have now sent the customer a copy of
their refund confirmations to the email address provided at the time of orderPlease see the
following page for more information on our refund policy:http://www.clickbank.com/refund_policy_faq.html Please also let
us know if there is any additional information we can provide to you!Cordially,***ClickBank.com
Customer Support***.***@clickbank.com www.clickbank.com

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** I would like to have an explanation as they are only protecting their vendors because they want the money not protecting the general public of vendors exploiting customers. When a vendor offers a day money back guarantee that is encouraging you to test trial the program to see if it is what its promising $100,in months

Dear Revdex.com,
Thank you for contacting ClickBank and allowing us to resolve this complaint
ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for
the right to offer such products for sale on our website. We also sell some shippable products
I was able to locate the charge that went through ClickBank for $USD. This order was to the website http://cellulitefree.net/cb/ , which is one of our vendors
I have refunded your order at this time and sent out email confirmationsThe refund will post back to your Credit Card within business daysPlease see the following page for more information on our refund policy:
http://www.clickbank.com/refund_policy_faq.html
Please also let us know if there is any additional information we can provide to you!
Cordially,
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Hello,Thank you for your inquiryI was unable to locate an order with the information you providedWe would like to assist you in this matterPlease contact our Customer Service TeamClickBank Customer Service Representatives are available by telephone and chat 24/Our toll-free telephone
number for U.Sresidents is Non U.Sresidents may reach us at 4245. Best Regards

Dear Revdex.com,
Thank you for contacting ClickBank and allowing us to resolve this complaint
ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for
the right to offer such products for sale on our website. We also sell some shippable products
I was able to locate the charge that went through ClickBank for $USD. This order was to the website *** , which is one of our vendors
I have refunded your order at this time and sent out email confirmationThis refund will post back to your PayPal account within business daysPlease see the following page for more information on our refund policy:
http://www.clickbank.com/refund_policy_faq.html
Please also let us know if there is any additional information we can provide to you!
Cordially,
Lyz
ClickBank.com Customer Support
***@clickbank.com
www.clickbank.com

I apologize for the delayed response, unfortunately since the charges are over days old we cannot process a refund, I cannot speak for other companiesYour banking institution should be able to assist you if there are fraudulent charges on your cards. Best Regards

Dear Revdex.com,
Thank you for contacting ClickBank and allowing us to resolve this complaint
ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for
the right to offer such products for sale on our website. We also sell some shippable products
I was able to locate the charge that went through ClickBank for $USD. This order was to the website *** , which is one of our vendors
I have refunded your order at this time and sent out email confirmationsThe refund will post back to your Credit Card within business daysPlease see the following page for more information on our refund policy:
http://www.clickbank.com/refund_policy_faq.html
Please also let us know if there is any additional information we can provide to you!
Cordially,
Lyz
ClickBank.com Customer Support
[email protected]
www.clickbank.com

Dear Revdex.com, Thank you for contacting ClickBank and allowing us to resolve this complaint.ClickBank is an internet retailer of ebooks, software, and other downloadable products. ClickBank contracts with owners of digital products ("vendors"), such as ebooks and software, for
the right to offer such products for sale on our website. We also sell some shippable products We do have offer Client Support from am - 3pm Mountain Standard Time via phoneYou can also contact us through the Knowledge Base, or through: https://support.clickbank.com/anonymous_requests/new These tickets are the best way to contact us for technical issues because we provide a set list of instructions for you. For security purposes, ClickBank does not store passwords in a way that any employee could access the password and send a copyIf you have forgotten your password, please use the following steps to access your account:At the ClickBank lpage (https://accounts.clickbank.com/login.htm), click the "Forgot your password?" linkYou will be asked to enter your account Nickname and the email address currently listed in your ClickBank account.When you click the "Go to Step 2" button, we will ask you to confirm that you want to change your password.When you confirm that you want a new password, our system will automatically generate a confirmation code which will be emailed to you from [email protected] the confirmation code from your email, click on the link provided in the email, and enter the code where indicated.You then can create your new password, making sure to follow the requirements listed on that pageYou will enter the password a second time to confirm itClick Change Password.You will be directed to a page that says that your credentials have been updatedNow you will click to continue, and log in using your new password that you have created.For more information about passwords, please see the following article:https://support.clickbank.com/entries/22803512-ClickBank-PasswordPlease let me know if I can be of further assistance!Cordially,
***
***
*** ***
***
***

We apologize for the inconvenience, I show a refund was already issued for the $47, and a refund was initiated for the $today Please keep in mind that the credit may take up to - business days (Monday through Friday, not including US holidays) to post to your account

Hello,I apologize for the inconvenienceI was unable to locate an order under the information providedWe would be more then happy to help resolve this concern for youPlease contact a ClickBank Customer Service Representative so we can assist in locating the order and help issuing a refund if
neededClickBank Customer Service Representatives are available by telephone from 7am to 6pm (Mountain Time), Monday through FridayOur toll-free telephone number for U.Sand Canadian customers is 800-390-All other customers may reach us at 208-472-9400. Thank you-Lyz A***