Convergent Outsourcing Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI would also like to ask that a copy of each letter sent to each Credit Bureau for deletion of this account be sent to me within the days

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will contact PayPal again to resolve the details of this caseSincerely, *** ***

To Whom It May Concern,Convergent Outsourcing, Inchas received Mr***'s complaintT-Mobile placed this accountin our office on 01/26/2015, to collect a balance on their behalf.On 02/27/2017, we were notified by Mr*** that he disputed this accountThe dispute wasnoted on the
account and collection efforts were suspended so the matter could be looked into.In response to receiving Mr***'s complaint, we have closed the account in our office andreturned it to our client, T-MobileWe will request our information for this account be removed fromthe credit bureausWe do not own the account and therefore cannot guarantee resolutionIf Mr.*** has any further inquiries, please have him contact T-Mobile directly.We appreciate the opportunity to respond.Respectfully,Mattie G***Compliance Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern,Convergent Outsourcing has received Ms***'s complaintSprint placed this account in ouroffice on 09/04/2012, to collect a balance of $on their behalfConvergent Outsourcing hasresponded to similar complaints made by Ms*** to the Consumer Rnancial
Protection Bureauon 1/17/and 01/24/2017.Convergent Outsourcing does not believe we have violated any lawsThe information reported to thecredit bureaus was believed to be reported with both fair and accurate information.Our information was requested to be removed from the credit bureaus on 1/28/2017.Convergent Outsourcing has attached validation of the balance for Ms***'s reference, as wellas our previous responses made to the Consumer Rnandal Protection Bureau.We appreciate the opportunity to respond.Sincerely,Sarah K*** ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meBut, I did not receive anything from this said company at all I've never heard of this company before and *** is not even on my credit report in which I monitor all of the time (weekly basis).Sincerely, *** ***

Convergent Outsourcing has received Mr***'s complaint concerning the above referencedaccountJefferson Capital Systems, LLC placed this account in our office 01/ 19/ 2017, to collect abalance on their behalf.Mr*** stated that he has not received the receipt for the payment he
made on 02/ 14/ 2017.Our records show that the receipt was emailed to Mr*** on 03/03/ It does not showhe has opened the email as of todayWe would suggest Mr*** check his junk mail folderto see if it was routed there.Upon review of the call recordings for this account we were unable to substantiate Mr***'scomplaint that he was hung up on.Convergent Outsourcing would like to apologize to Mr*** for any inconvenience he mayhave experiencedOur Compliance department has requested a duplicate receipt to be mailed to Mr.***'s at the address on this complaintThis account was closed with ConvergentOutsourcing on 02/ 14/and returned to our client as paid in f ullWe referred a copy of thecomplaint to Jefferson Capital Systems, LLC and they verified that they have reported to the creditbureaus that this account is now paid.Thank you for the opportunity to respond

Complaint: ***
I am rejecting this response because: The email address *** has not been in use since November I've stated before, I have never received any form of notice from your companyI understand you have ceased collecting on the account, I will like for your information be removed from the credit bureau

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will contact PayPal again to resolve the details of this caseSincerely, *** ***

Subject: We have not received your responseI thought I sent you a response Convergent Outsourcing Inc did contact me and said that they will contact the Galaxy portrait in Las Vagus but no response yetI was awaiting your responseWould you please still look into this case as I do not want this company place any kind of debt on my credit reportThank you.Re: ID # ***- Convergent Outsourcing IncDear *** ***

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further information
If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie G*** Compliance Representative

Convergent Outsourcing, Inchas investigated Ms***'s complaintPayPal, Incplaced this account in our office to collect a balance on their behalfConvergent Outsourcing only collect on balances placed in our office by our clients.We do not attempt to scam consumers.To date this is the first
communication we have received on this account from Ms***, indicating that she believed the balance to be fraudulent.In response to Ms***'s complaint, we have closed the account from our office and returned it to our clientWe do not own the account therefore we cannot guarantee resolution.If Ms*** has any further inquiries please have her contact PayPal's customer support at 1-877-380-referencing the client account number listed above.We appreciate the opportunity to respond

To Whom It May Concern, Convergent Outsourcing, Inchas received Mr*** inquiryT-Mobile placed this account in our office on 05/04/to collect a balance of $on their behalfOn 08/31/T-Mobile made an adjustment to the balance in our office of $ 168.63.This left a
remaining balance of $We are sorry to hear Mr*** has had difficulty reaching someone to discuss this matter in our officeWe attempt to have a supervisor call Mr*** at the number provided in this complaint on 4/21/and 4/22/We were unable to make contact with Mr***In response to Mr*** inquiry, he may call and speak with our collection supervisor Francisco Villanueva at extension*** We would be happy to discuss this matterWe appreciate the opportunity to respond

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I just wanted to state that your company is listed on my credit reportsSo if you did remove it its not goneThank you for your help on this matter

Please view the attached PDF file
Convergent Outsourcing, Incis in receipt of *** *** communicationWe appreciate *** *** advising us that we have reached the incorrect party*** address has been removed from these fi es to ensure she does not continue to receive mail for the
incorrect partyWe apologize for anyinconvenience we may have caused.We appreciate the opportunity to respond

Complaint: ***
I am rejecting this response because: You are alleging that you cannot locate information, yet you are verifying the debt with the credit bureau The partial account number I am providing is the same account number as it appears on my credit reports You should cross reference my name and account number with the number you continue to verify with the bureau The last digits of my social is ***
Sincerely,
*** ***

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further information
If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAs long as they delete this from the All three credit bureaus ASAP I will no longer pursue the matter as for now I accept the response.

Convergent Outsourcing, Inc.is confused why Mr*** is now asking we validate a debt, he originally was stating is not his and is fraudulentIf Mr*** is requesting validation we will change the status of the account to request validation documents from our client.If Mr*** returns the fraud packet we will submit this packet to our client Sprint, so they may investigate the fraud claimWe do not own the accountSprint will notify Convergent of their decision, after the investigation is completeThis information would be forwarded to Mr.***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, if this mean that they are removing this from my credit report for the time beingI did not see those words