Corporate Credit Network

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowWe have complied with every single request made by Truebuild and then someWe have tens of emails as proof that we have done our part and even have followed up with them to make sure they responded properlyYes the issue began before the six month period and it continued until Ayer six month periodIt was only after the six month period that we stopped communication and began our complaint processThe reason why we have three trade lines on our business profile is because we made purchases and paid out of company funds for those purchasesA simple google search would have been sufficient to find these companies which we opened trade lines withOne of them being Vistaprint which we have always used to purchase business marketing materialsRegardless of our business credit status (which was mainly due to our own purchases and payments), we are not happy with their survive and we have enough proof of their incompetence that we will win in courtIf Revdex.com prefers us forwarding all email communication to prove our point, we have no problem doing soEvery communication has been documented and can be utilized as proof that we haven't being relieving quality service as we were promised to receiveTrueBuild makes it sound like they are saints and that we have NOT been complying with them, but we can provide copies of email communications proving otherwiseWe simply ask for our money back in an amicable mannerIf not, we will proceed with a lawsuit and will demand all court and attorney's fees in the process not to mention all monetary damages faces when appointments were missed and the time that was spent to literally run after these techs who wouldn't even keep their own appointments and wouldn't respond to emails and calls in a timely mannerWe have done more than comply with what was expected of us and we still were treated poorly and unprofessionally; therefore, we decided to stop working with this company (AFTER the six month period passed) AND are entitled to our full refund Regards, [redacted]

***, I am very sorry to hear about your experience with our companyWe here at True Build Credit strive to provide legendary service for all of our clients and we want to see your company grow and succeed You have my sincere apology that we failed you in some way I did take a look at the file and I do see there were a few technicians working on the file, we all work as a team here and all partake in building client files so our clients succeedThe accounts that were sent over to you did report to your credit file, and you do have trades on your reports When you spoke to your technician on 6/3/ you told her you were excited about moving forward and the two of you pulled up your files to move you to the next part of the program When your files were pulled up, your technician found late payments on your credit files Our program works for so many business’s out there, however in order for our program to work bills must be paidAfter that initial dispute was done, your technician continued to follow up with you every couple of weeks leaving voicemails for you along with emails trying to reach you to let you know that more disputes were being done by usAfter months of no contact the file was archived and contact from us did stop I am sorry that you feel that our instructions were not precise because we most definitely do not want you to feel that way! We are here for you! We always say that phone communication may be a better way to communicate if things are confusing, because a lot of things can be taken the wrong way via writing We take your concerns very seriously here at True Build Credit and appreciate your feedback as it allows us to constantly make improvements within our system to help better our clients Thank You, [redacted] [redacted] [redacted] * [redacted]

The real dealI've been a part of many credit building programs for years and True Build Credit is the only service that has produced results quicklyI was a bit skeptical at first, but [redacted] and [redacted] really knew what they were doing and how to rebuild my business credit and improve my FICO scoreThis business claims to be the innovators of building business credit and so far, they've proven it, so I thought I'd leave them a well-earned reviewThanks for the persistent work to build my business credit and revitalize my passion

I have owned many businesses over the span of the last years including a very successful real estate corporationI always used my own personal creditRegardless if it was to purchase investment real estate, vehicles for business, office equipment, gasoline, etcI knew of business credit, but did not know how it worked or how to obtain itThere was no one to ask or guide me Thanks to TrueBuild, that has all changedTrueBuild has educated me about business credit and all of the benefits of using it to build businesses [redacted] , my business credit coach, has been phenomenalShe has personally guided our company through the business credit maze with skill and professionalismAs a United States military veteran, I appreciate processes and systems in placeTrueBuild has thatThank you, TrueBuild!

I have to say, I was very skeptical when I first saw True Build Credit on the InternetI kept asking myself, how can this be? They just use your tnumber to get credit? Not your social security number or any personal guarantee? Really? My curiosity got the best of me and now I am so glad it did! My experience with True Build has been amazing and I am not even finished yetMy credit technician is Niki Tand she is awesomeShe is very responsive to all my e-mails and is very knowledgeable, professional and answers all the annoying questions I have that I am sure she has heard times Building credit for my business has taken some time… it does not happen overnight folksI have been with True Build a little over days nowI just received my 1st unsecured MasterCard with a credit limit of $12kHow’s that for results? I think it is amazing and look forward to the upcoming monthsThanks True Build CreditI can finally get my business off the ground!

TrueBuild does exactly as they say they are going to do.....and more! I was able to build my business credit rating through their process and obtain the credit our company needed to grow! I cannot thank them enough!

We here at TrueBuild value the feedback from our clients and see every complaint as an opportunity to make our service better. However, in this case it seems that we may have come into a situation of a lack of communication between a husband and wife, and while we realize it is very hard to
run a business as a married couple, we did have permission to communicate with both parties. From time to time we will have a client come through who will use the information provided in our client login and go out against our advice and try to speed the process up and hurt their progress without realizing we have laid everything out in a certain sequence for very specific reasons According to our records the client signed up on 9/14/and agreed to our payment plan of monthly payments of $of which we have a signed agreement along with the signed guarantee that requires a minimum of six months of being an active client before refund is consideredThe client was called and welcomed to the program that very day, along with more conversations over the course of the months the account was active, as well as email conversations Now sometimes our communication was with the wife and sometimes with the husband, so we understand there may have been some confusion for them there. Our program and website states that we monitor the credit bureaus but we make no claim to purchase the reports on the client’s behalf. All of the file work was completed and sent in a timely fashion in accordance with our program guidelines and all payments were processed per the agreement dates, any claims to the contrary can also be attributed to the communication struggle among the business owners. We received several quite abrasive emails from the husband once he realized his wife was still speaking with us after he had apparently “cancelled” the service in which he was also being disrespectful to his wifeThe client made of the monthly payments, of which have been returned to them, we are retaining a fee of $for an administrative fee for our work performed since their refund request falls outside of our money back guarantee guidelines. We feel this is a fair and equitable compromise and wish them all the best

Hello
***,
sans-serif">My name is
*** and I am the ownerI just responded to you myself times and upon a
search in the extremely short time you have been a client there are emails,
I do not have the information in front of me in regards to the numbers of VM's
and conversations with our support staff and your technician, but I can make an
educated assumption that it is rather exorbitant
Let's try
to help you better understand and straighten out your issuesFirstly I am told
that you may have come to us with the premise of getting money as an investment
and were not an active business and did not plan on being oneMaybe I am
incorrect about this, but with that said, we are a reality based program and
the #resource in the country for real businesses and those that want to start
a fresh new business with massive benefits for those with good personal credit
and equally important and beneficial results to those with none or poor
personal credit
It seems
you may be under the assumption that building business credit is a sort of get
rich quick way to get a hold of money, I assure you that we have done this more
than all sources online combined for years with 15k clients and VERY few
complaints and it is not that at allBuilding business credit is one of if not
THE most crucial aspect of starting or growing a business
Now to
your situation, firstly you may be completely confused as to what
"business credit" means*** Mwhom was your representative was
very clear based upon your call when you signed up, but there still seems to be
some misunderstanding Business credit
is any and all credit extensions to a business from another business B2B credit is actually larger than personal
credit and it takes on MANY forms In
your particular situation the first two months were spent just getting a
corporation set up and an address, etcThat is an absolute requirementNo
one, even the most basic vendors that report to the bureaus will extend credit
to a "business" that is not a "business." So there were more
calls and emails than I can count here that seem to be related to that basic
fact to even get started And then more
work and fielding of information to that end for something that, to be honest,
is not that complicated
SO to that
end there are three primary business credit bureaus, luckily for all of us that
most all the content in relation to DNB, Experian Business, and Equifax
Business on the internet has come from us internally over the past decadeBUT
Experian specifically if you want to do it right takes a little longer,
they have no "pay to play" like DNB and are actually about times
more important than DNB so it looks as though there is work that has been and
is being done to that endYou have the prerequisite PayDex score from DNB etc
and are along your way and into what seems to be the second of seven tiers that
you will be working through
You have
to really understand something, from the immigrant worker with no social to the
struggling corporation that has employees and wants to get his PG off of
everything to run a tighter operation with capital, we have successfully helped
them allThis is not, never will be a get quick money or rich solutionIt IS
however the fastest most thorough way for a business to get access to money which
would take about 5-years but condenses that down to a timeline that many of
us can be realistic and work with
We look
forward to continuing down your road to success and hopefully we can together
get our feet more firmly planted on the ground, if we cannot build business
credit the fastest way possible than there is simply no one that can and to
that end you have to calm down a bit and let the process work Most of all, weekly or contact every few days
about progress is great, but "when do I get my money" is wasting our
time and yours at this pointDo the next step and your business will succeed I do hope that you plan to use the money and
credit for your new business and are successful! There has already
been a LOT of time and money with your service agreement wasted, let's work
together to be more efficient so as to not waste any more I run a small business myself and it's a
beautiful Saturday afternoon, but my clients’ happiness comes first! Let's get
real about this together *** and just do what the program is all about and
tone down the exorbitant time and money spent repeating these core concepts
about what business credit is and your success with TrueBuild

*** *** of TruBuild Corporate has been an outstanding person to work withShe is very competent, knowledgeable, and customer friendlyShe brings a professional demeanor and personality that makes her clients feel at ease

We here at TrueBuild Credit, value our client’s opinions and take every customer concern very seriously. To address the client’s request of the refund of her $1k, this
client signed up for our service on 7/24/15. We offered a highly discounted price plan which was $if paid upfront in a one payment or a payment plan of monthly payments of $285. This being an extremely rare discount of our $or payments of $(Already an amazing price for a hands on full service) The client chose the discounted monthly paymentsUnfortunately, both the 2nd and 3rd payments were paid late so she was charged a $late fee. This brings her total paid to $880, not $1kIn addition, at the onset of joining our service, the client signed our agreement stating that she would not be eligible for a refund until she had been an active member for a minimum of months and complied with all the terms of our program. At this point in time, those conditions have not been met as we have had several lapses in communication, (August 2015-October and again from January 2016- June 2016), as well as her account payments not being paid on time and client refusing to follow the direction and advice of the assigned representative(The signed agreement and program overview are attached). Despite this, we have been willing to work with *** *** and move her forwardOur program is laid out as a step process in which we work alongside the business owner to achieve their goals and help them avoid any mistakes that they may make along the way by jumping ahead or doing any of our crucial steps out of orderAfter completing the first portion of our program, the client was demanding to have the program in its entirety made available to her stating that she would proceed at her own pace and in her own timeAfter becoming oddly upset and unprofessional when told that is not how our service works and that her request is against company policy. Upon examining the reasons behind her strange request further, we found that she was offering similar services on her company’s website and was really just looking to plagiarize and resell our information and content to to her own customers. We let her know that if she would like to offer our service to her customers, she would need to sign up to be a reseller and pay our volume discounted rate to refer her customers to usShe became very angry and hung upIncluded below is the client’s website URL in which it very clearly shows she is trying to sell the services we provideDue to the nature of how easy it is to change a site this writing is in effect as of 09/16/and the Wayback internet archive URL can be used at anytime to validate this: ***
After working on *** *** *** for more than a year, the client demanded that we start working on a different company of hers, free of charge and when informed that that is not possible she began using profane language to our customer service representativesOur Management team has tried since then to reach out to her and has been unable to connect with herWhen a client signs up for our program, we become invested in seeing their company succeedWe work hand in hand with the business owner and develop a strong working relationship with them, and their company success means the world to us. At this time we are more than happy to work with her as an affiliate of our program, or to proceed with *** *** as per our original contract, granted that the client agrees to remove the business credit section from her company website or sign up to be an affiliate and have access to hard won propriety information and many years of experience in helping tens of thousands of happy clients

I am a small business owner and I have worked with TrueBuild Corporate Credit for the past year and it has been a wonderful experienceI have a representative working with MsStephanie, she is very knowledgeable and well informed about the business credit programShe is very professional and pleasant to work withI have referred several of my business associates to the companyI would recommend any business owner that is serious about building business credit to work with this companyThank You *** ***

We, at TrueBuild, take any and all feedback about our service very seriously and will make adjustments within our customer service standards and processes where needed and consider all customer comments, good and bad, opportunities to learn and grow. However, we stand by our initial statement and are willing to provide any documentation we have supporting our position. That being said, although the client did not qualify for refund, we are willing to work towards a resolution of a partial refund to accommodate the frustration the client experienced with communication issues that occurred when her representative related and her account was reassignedWe hope the best for her and that we can find a middle ground that works for both of us. Thank You,*** *** | Corporate Credit ConsultantDirect Line: *** ***

Hi,
My name is *** *** I filed on complaint on May 22, 2016, complaint ID# *** I will no longer be filing that complaint as the company has taken cared of the
matter already

Prior to receiving this complaint we had a conversation with the customer and came to a resolution of a partial refund of the membership fees paid. The account was placed on hold several months ago at the customer's request due to financial concerns and she decided to continue with the
service months agoShe has since had difficulty completing the steps and processes as instructed to achieve success with our program and we have collectively come to the conclusion to grant a partial refund and close the account. We have reached out to her to confirm the refund is underway and to expect a confirmation once complete. As always we wish her the best and are happy to assist in the future if her circumstances should change

Berenice *** is very reliable, attentive, and trustworthyI am lucky to have her handling two of my accountsI know I am in good hands and takes weight off my shoulders knowing my business is striving due to her helpThanks! - Marka ***

We are flippers and have our own LLC companyWe signed up with TruBuild to help us get Dunn & Bradstreet set up and establish credit under our business nameWe did not have a lot of money and they worked with us and set up a Vistaprint WebWe used credit accounts TruBuild helped us set upWe bought a house, fixed it and sold the houseWhile doing this I was also dealing with a partner that did not believe this would workI used little bits of money out of our fixed incomeOver the 1+ year's we slowly but surely set up the 10-different accounts and bought items here and thereWe got a Dunn and Bradstreet rating of and had D&B reports that covered over a year in businessThen we were finally able to apply for a Master Card!We were approved for over $20, with NO PG (personal guarantee)YES YEAH YEAH
P.SMy husband had NO CREDIT Established when we started this!!
Now he has a credit rating and it is getting better
DON'T GIVE UP & PLUG AWAY at getting those charge accounts!!

The best people ever created

True Build is amazingThe program is easy to understand, consistent, and WILL get you the business credit neededAll you need to do is follow the steps, and before you know it you'll have a $20K+ line of credit for big name vendors like I doA big shoutout to TJ, Tim, Bernice, and the rest of the True Build Team!

I would like to thank True Build for all they have done to help me get my business credit off to a good start I could not have done it without you Understanding the concept of how this program work is all it take I would recommend it to everyone that is trying to establish their business credit Everyone have been so helpful but working Cassandra the other day was such a joy Thank you for all your help and encouragement

*** *** of TruBuild Corporate has been an outstanding person to work withShe is very competent, knowledgeable, and customer friendlyShe brings a professional demeanor and personality that makes her clients feel at ease