Crazy Frog Pest Control Reviews (%countItem)
Crazy Frog Pest Control Rating
Address: 1200 E Watertower St, Meridian, Idaho, United States, 83642
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Thank you Mike! First time user. Very knowledgeable and professional. Answered all of my questions and checked back when he was finished for follow up questions.
They were here on time they were smiling and focused in what they were doing. This was shown with the quick and through. I asked questions and they answered those questions very professionally. Greg and James did a great job at what we needed them to do.
Great Tech ! Great Job !!
Crazy frog pest control says they service your house and never actually come by and does the service then when you complain they say you are in contract with them even though there door to door salesmen lie about the contract.
Mr. signed up with us 07/29/17. When this agreement was signed an email with a copy of the agreement was immediately sent to the customer. We then sent appointment reminders for their quarterly services and have notes of what the technician did at each service. If Mr. ever thought something was missed or saw any pest in between services we offer a warranty and are able to return at no extra cost. Every service we do is warrantied and we are willing to work with our customers if they want to be home during services. We also can have the technician always call the customer 30 minutes out so the customer knows when they will be there in that two hour time frame.
This is the second visit Mike from Crazy Frog has done an excellent service at our home..
Mike came by today and was very professional. We have been using them for over 3 years and have not had any issues. T but e helped with the mice in the garage, mole issues in the grass.
A man in a Crazy Frog shirt is going door-to-door in my neighborhood. There is a "no soliciting" sign on my door, but he doesn't care. He rings my doorbell anyway...during dinner time. This has happened 2 days in a row. The "no soliciting" sign on my door means something to me. It means if you ring my doorbell anyway, then I leave negative reviews for your business.
Salesman very pushy ... we asked no soliciting with sign on the door and he wouldn’t care.
The salesman and technician were very helpful. They explained the service in detail to me, walked me around the property, and showed me what was done afterwards. I felt quite comfortable with their service.
We have been using Crazy Frog for awhile and they have been totally professional and polite and completed the job in a timely fashion. Thanks Michael
Crazy Frog was very dishonest and misleading when their salesman closed the deal to spray our yard. I was not aware there was a contract, there was paper that they emailed last week showing where they were doing a 24 month quarterly plan. I payed $79 initially and then they would take $33 out each Month with only two applications. We sold this property and when I called them to tell them not to spray because we didn't need it, I wanted to cancel. I was informed that I owed them $220 to cancel this contract. So I just put it on hold until we got moved, well I was not happy with their service nor how this was handled. I do not want them on my property. I have paid them $145 for two applications and do not wish to continue.
They person that sold this to me never mentioned a cancellation fee. He held this tablet entering my information and when it required my initials he summarized what I was initialing "agreeing on payment method by direct withdrawal". He went on about the applications that was going to be done and that we discussed spraying my tree that I was concerned about, signed at the bottom. I did not know I was singing a contract or agreeing to pay a cancellation fee. This was never discussed and he did not hand me the tablet to read what I was signing. This is a bad business practice that misled me to agree to their process unknowingly. After looking at other reviews this is a common business practice of Crazy Frog. I never received a contract and had the salesman told me I would have a cancellation fee, it would have been a deal breaker. I do not feel that I owe them any money to cancel this service and this sales tactic is very unprofessional.
After reviewing Mr. account, I see that he signed a 24 month and 9 service agreement. He signed an electronic copy of this with this salesman. Our system is set up so he would receive a copy of it as soon as it was signed. When our technician came to the home for the first service he also went over the amount of service and length of time per the agreement. This was a paper copy and again it was signed and a paper copy was given to the customer. Mr., called in and requested to cancel after his second service because he was moving. We explained the agreement and offered to just put the service on hold for him until he moved. He agreed to do this over the phone with our customer service rep. We attempted to contact Mr. for several months. We called him in March and asked to transfer his service as he had previously agreed to. At this time, he had requested to cancel and did not want to fulfill the agreement. We again sent a copy of the signed electronic copy of the agreement. We then followed up with Mr. a week later and he had requested to talk to a manager. He then mentioned that other people he knew had only signed 12 month/ 5 service agreements and so we offered to lower his agreement to 12 month/5 services but we still had no completed that. When Mr. signed up with us, we gave him a substantial discount on his first service because he did sign a 24 month/ 9 service agreement. We do just ask if he is not going to complete his agreement that he pay that discount back. Right now he has paid for his initial service and 2 out of the 3 monthly payments for his quarterly service that he received on 06/21/18. The balance on his account reflects, the original discount we gave him and the last payment he owes for a service received. I have attached both documents that are both signed.
Complaint: ***
I am rejecting this response because: There was not a question on wether or not you had a signed contract by me, it was the unethical way you went about getting this contract. I never saw the agreement of service fine print before your salesman asked me to sign using his tablet that he held the whole time. No contract was discussed and I never received a copy of this until you recently emailed it to me. You are also asking me to pay a discount back of an amount of the full 24 Months. Based on what you have wrote, I "paid for his initial service and 2 out of the 3 monthly payment for his quarterly service", which only two applications were put down and I have paid a total of $145. When talking to the Manager Kathy, she said I owed $33 for the 1st quarter still. I offered to pay the $33 even though there were only 2 applications put down.
Sincerely
I would like to make it known that I had someone from Crazy Frog state they showed up and knocked rang doorbell on 3/15/2018 but my father who was home and in the livingroom did not hear anyone ring the doorbell. Then calling in I was told someone would be at my home the following day from 4 to 6. Friday 3/16 I call back and am told the person did not get scheduled but Savannah told me yesterday they would be here. I had someone sitting from 2 pm till 5 ( I was home at 5) to make sure that no one would say the residents were not home.
I am not happy and have had ants for over a week in my kitchen but no one from Crazy Frog is doing any good about it I have even had to buy and traps out of my own pocket. What good is having a service contract if it is not honored. The office was more than happy to reschedule but that means I deal with ants for who knows how long if I believe they will even make it or honor that appointment. I explained I do not feel I should pay for the prior days service as they did not meet their contract and want that refunded as well as cancel the account. My co workers have already heard me on the phone many times dealing with the Company. I now have to hire someone else to come in and rid my home of ants. This is a joke if they are too busy to keep up with demand they should not offer contracts.
After reviewing Mr. account I see that we preformed the service on 03/15/18. Our technician noted that he rang the doorbell and knocked on the door. When Mr. C called into our office he had mentioned that his father may have been asleep. Our technician did do the exterior of the home on 03/15/18 but not the interior since no one had answered the door. Mr. may have had ants because he was past due on his quarterly service since he had requested to wait until the end of March for services (skipping our winter service). We have no problem scheduling a time for him to be home to do the interior but we are unable to do the interior if no one answers the door. There was a miscommunication about when the free Re-service was to complete the interior of his home and for this we refunded part of his payment for the inconvenience.
Revdex.com:
There is misinformation from the Crazy Frog. The reschedule of the quarterly service was due to their employee recommendation to wait until the chemical sprayer was online in a few weeks. I disagree with the fact that it was due to missing a quarterly as in the past even after quarterly services ants were still present or would show up in a few weeks and had to have Crazy Frog come over to bait them. I am not wanting to take up my time arguing back and forth with them on acceptable or not at this point "it is what it is" and they are no longer going to be servicing my home. I will be using a co workers recommended company as well as informed other co workers about my experience with Crazy Frog.
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
1. I was told by the door salesman that this was a month to month contract and that I could cancel at any time. After he had ran my credit card he handed me what he said was a "receipt". Turns out unknown to me it was a 12 month contract. I have tried to cancel several times and they continue to charge my credit card.
2. The service they are providing does not work. I have spiders everywhere on the outside and inside of my house. I had to request 2 of their "quarterly" visits early because the bugs were out of control. Still have the same amount of bugs inside and outside my home.
After reviewing Mr. account, he signed up with us on 06/01/17. When Mr. signed up with us he signed up for 12 months and 5 services. This agreement was signed electronically with the salesman at the time of sale and a copy of it was immediately sent to Mr.s email. At the time of the first service our technician went over the same information with Matt and again he signed the service guidelines agreeing to the 12 months and 5 service. We have every customer go over the agreement twice. Once with the salesman and once with our technicians. We do this to help with any miscommunication. Mr. did call us for a service at this time he was still a few weeks out from his quarterly service but since we was seeing pest we scheduled him for the quarterly service early. In his agreement, it is stated if the customer continued to see pest that we warranty all of our services and would come back at no extra cost. We were a bit surprised to hear that Mr. was still seeing pest and wanted to cancel, we had not heard from him since his July service about still seeing these pest. We would love to resolve his complaint with a manager but he told us to not contact him or he will report us.
we havent had service since aug of 2017 they called 3 times saying they will be out to service our home they never showed up they been pulling money out of our bank still cant get in touch with them wont answer their phone we want our money back from aug til now when they pulled out funds
We have talked to the customer and resolved their complaints.
I would first like to start off by saying I attempted very hard to reason with this company about my concerns and point of view with their services. In the end we were unable to come to any sort of professional customer service and I decided to close out my account affective immediately paying the fees and all. Crazy Frog has blocked me from their Facebook page and denied me the right to leave my review on this isuue. It was never about the money on my end but according to Cassie (manager) I quote “you expect us to lose out on a lot of money” leaves me to assume it’s all about the money and not the actual integrity of their staff and services. So let me start off by saying if you are in the El Paso, Ft. Bliss area or plan on moving/relocating to this area please stay away from Crazy frog pest control. They will sure pitch a nice service and sale but the truth is revealed after you sign the dotted line. I signed up with this company back in June of 2017 original contract was for 5 services and a monthly payment of $30. I decided to give them a chance I like to support local business sadly ones like this are what make people want to outsource and stop supporting the locals. I did find out that the company headquarters is based out of Boise, ID and not El Paso, TX. So here is the reason why I do not recommend this company for you and your family. The original service was not great but I was told that due to their “amazing” products that all pests would have an increase in activity due to the chemicals working. I figure ok I can see the logic in that. Well there was an increase in activity from ants and spiders that we were definitely able to see. I called back for a follow up treatment and this is where we start the frustration. I have had my doubts about the company the entire time we were under contract but I figured you get what you pay for and in the end we had a contract so I had to just give the services the benefit of the doubt. I had a technician come to my house after having to call for a second follow up and he at first mentioned that he was the one that did the last service and don’t know why we have such a high increase in activity they should be declining with their products taking affect. As he enters my backyard he mentions that he don’t remember my yard? Really you serviced it but don’t remember my yard ok. Well I told him you’re here now so just do the service and let’s move on. Again not very happy about the service still had spider webs on the walls he said that’s normal. No its not I have never had this issue in the past with my previous pest control. Well needless to say the activity didn’t go away due to the products I think it was just the time of the year and nature was taking its course on the pests they were going dormant. We still had/have activity of earwigs, spiders, ants, and now mice and snakes. I unfortunately signed a contract and was going to honor it. I told my wife I would close out the account once completed however all that changed this afternoon. You see in November I was scheduled for a quarterly service I don’t know if that was or was not ever completed due to the lack of integrity in the staff and process in which they currently log transactions. They send out text messages to your phone and emails with appointments, completions of appointments, and billing cycles. You would think hey that’s awesome well not so much. Read other reviews apparently they have a history of billing you without providing service so you don’t have to just take my review for it. You see I have doubts on if this service was actually done in November only because here we are in February and the same technician that supposedly serviced my house in November states he don’t remember my house. I call him out on it than he retracts his statement and says oh yes I do remember now. You had some mail packages in front of your door. I’m like really that’s how you want me to believe you were here and serviced my house. Not a very re assuring or in my opinion professional way of giving your customers confidence in your business. Its November holiday season everyone has packages in front of their homes. I question his and the company’s integrity all based on this month’s quarterly service. On Monday February 19, 2018 I was scheduled to have a treatment for my home. We stayed home all day waiting for them to show up so that we could put our dog away when they arrived. At the end of the day I called into crazy frog customer service to find out the status of why I was never serviced. The agent told me on the phone that the technician did show up and spoke to a woman who claimed she didn’t know anything about the service (He went was at the wrong house). We rescheduled for the following Monday 26, 2018 to have quarterly service completed. The next thing is what made me loose complete confidence and respect for this company. I get an email confirming that the services were completed on the 20th for the services done on the 19th? How can you as a technician and company send me a confirmation for something we just spoke about you not doing? On Monday the 26th I asked the technician (Robert) for managers contact information so that I could speak to him/her about some concerns I’m having. I later found out Robert is not a manager so if you ever encounter do not fall for his lies when he attempts to claim he is. He asked why and I explained that I had been trying to get a hold of a manger for the past week and that I was constantly told a manager would reach out to me soon. Well here we are a week later and still not a single manager has reached out to me. He continues to say he’s a manager and what could he do for me. So I explain how I’m not happy with my services and how I don’t think its professional for a technician to claim he completed a service that was not done and I still get billed for it. How long has this been going on? He states that he was the technician that was out here last Monday and that he apologies for the inconvenience but that the other house has my same last name and that on the GPS it took him to that address so he serviced that house and that’s why he sent that report up. I said well thanks but how do I now know if my house has been getting serviced or not but sad that I keep paying for the service that I’m not getting. He said I just had to trust him that he has been doing my services. I’m thinking at this point really take your word on it like were some sort of best friends. I continued with look you’re not doing this for free I’m paying for these services and honestly I’m not to confident that your actually servicing my home/property. I continue with I’m questioning the integrity of the company and the companies moral business ethics. I continued to ask him what my options were if I decided to cancel my account he asked why I wanted to do that. So we talked for a good amount of time on the issues and my reasons why, in the end he apologies for the entire situation and claims that he was going to put in the order to cancel my services. He was about to walk off and I mentioned that I already paid for the month and asked if he was still going to service my yard he said he would only do the outside I told him that was fine. A short while afterwards he came to my door told me he finished the back yard and that my account was closed out but that another manger would be giving me a call for a follow up on this situation. I thanked him for his assistance and left it at that. I figured that the next manager who would call would be more of a courtesy call and an apology for the whole situation. Wrong come this morning I get a bill for the services done and I’m confused I thought the account was closed out still have not heard from a manager and I decided to call customer service yet again. This time the lady on the phone says Robert is not a manager and he cannot make the decision to close out my account. I’m so upset and confused I asked her why he would say this. She tells me she doesn’t know and says a manager will contact me sometime later today. It’s later in the day and I get a call from Cassie (manager) she says she talked to Robert and he is a service manager but not a manager “manager”? How can he be a manager but not a manager? Hum, I’m thinking at this point she’s trying to do some damage control? Anyways she says he admitted to going to a different house and not actually servicing my house. I explain to her the reason why I’m upset and have so little respect and confidence in the company’s integrity and business ethics. I mention to her why would your employees go out and make a false claim about being a manager and closing out my account than you come back and tell me no he can’t do that (close out my account because he is not a manager). Can you now see my confusion and frustration? I explain that with any professional business an employee speaks for the company. So if he tells me he’s a manager and closed out my account with no penalties I think you have to honor that. Seems like Crazy Frog is lacking in the training department in regards to their employee policies and procedures. I work for a world class corporation and would never speak on behalf of the company especially dealing with customer accounts. We have lots of training and policies that we go over yearly specifically addressing this issue. You are the face and voice of the company you must at all times watch what you say and how you act when representing the company. She puts Robert on the line he retracts the entire conversation we had on the 26th calls me a liar and in the end it came down to this. Cassie tells me after going back and forth several times that the options I have are the following. 1. I could keep paying for services and complete the remainder of my contract with one month being credited, 2. I could pay one final month of services and she would close out the account however I had to sign a contract stating that I would not speak negative of Crazy frog. I told her that was not an option. I again told her this is all about the lack of integrity and supper shady business transactions. I told her close out my account no penalties and I would drop the subject and move on to a different company. Again we went back and forth in the end she said to give her 20 minutes she was going to call the owners of the company and let me know if they would be willing to agree do my request. While I waited for her call back I talked to my wife and we decided that we were not going to keep silenced and especially by signing a contract. I owe the people and community of the El Paso Ft. Bliss and Las Cruces area a true inside look of how this company conducts business. I feel that if a company is trying to bully you and in this case now bye me out for my silence on not making any negative remarks or reviews on how they conduct business they have something to hide. I agreed to pay the $279 to cancel and close out my account just so that I could leave this review. If you are a current customer I hope you do not have to go thru what I did but I do recommend you set up some sort of way to verify that when your services are scheduled you are actually getting what you pay for. In other reviews it seems like this company has a history of not providing services but expect you to continue to pay your bill and just trust that they are. During my entire conversation with Crazy frog management and self-proclaimed management I was constantly told that they operate off of a lot of assumptions that they are doing their job. You are expected to just take their word for it. Negative an old saying we used a lot in the military is “an assumption only makes an *** out of you and me so let’s not get in the habit of being ***”. In the end this is my experience with Crazy Frog it’s your money and your decision on doing business with them I just wanted to give you a clear picture of what you may expect once under contract. At this point I would say save your money and yourself from a huge headache and find another service provider. There are some good people and businesses in the El Paso, Ft Bliss, Las cruces, west Texas area but sadly crazy frog pest control are not one of them.
The business did not adequately service the property, but yet still charged for services not rendered even though I had already paid in full contract fees in full. I had canceled for such reasons as unsatisfactory visits, staff insolence; just disrespectful in person upon home visits. The business did not attempt to correct the complaints or situations until I opted to discontinue service today; then did they attempted to make things right and make corrections? Even after the fact after I was charged a monthly fee last month of $29.33 even though my contract should have terminated. I was not given opportunity to opt out but rather haggled another amount of $58.67 after the fact I was not satisfied with services. I paid to date and permission wasn’t given for double withdrawals. They attempted to pursue me to refund the monies if I continued as a paying customer and they’d assist in giving me free services, but after advising them I’d rather opt out in good terms did they again became uncooperative. I gave the business the opportunity to be proactive rather than reactive, but they took advantage of the situation by not adhering to customer needs and breaching services! Seeking billing full billing adjustment and refund.
After reviewing Mr. account, I do see that when he signed up he signed up for 7 services at $88.00 a service. Initially *** had asked us to bill him monthly which splits up his payments to $29.33 a month. When *** had called into our office on 02/19/18 to reschedule for later in the day on 02/20/18. When talking to our office staff he requested the interior serviced and asked about billing. At this time we explained the monthly billing vs quarterly billing. Mr. opted to be billed after he was serviced and we explained it would be $88.00 per quarterly service but this first time it would be a little less since he had already paid one monthly payment towards this upcoming service. On 2/20/18 we received a call from the customer to reschedule his appointment and then again on 02/21/18. When our technician showed up and completed the service on 02/26/18 he completed the interior and exterior as requested by the customer. The customer had asked us to "power spray" his whole lawn and our technician politely told him what service he was doing and the service that he could do for the customer. The customer told our technician he was happy with the service after he completed the service and then called our office to cancel. Mr. had a problem with how much he was billed and once again we explained that he had requested that we bill him after each completed service and we had told him that he would be billed the $58.67 as he had discussed on 02/19/18. As a courtesy to *** we refunded him half of the $58.66. We do warranty all of our services so if Mr. did see anything in between his quarterly service we would come back out and take care of any concern he had.
Complaint: ***
I have proof of the initial contract as the business states otherwise, I met all fee charges and yet I wasn’t provided with proper requested services? The business is trying to word the issue to their convenience so not to favor the consumer. On top of things I was requesting only the $58+ to cover the charges I did not give permission to be charged for and requested to cancel services altogether on top of the issues and inconvenience, but instead received another incurred charge into my account by the end of the day?? I am seeking restitution on payment of my last two incurred charges
I am rejecting this response because:
Sincerely
A man showed up at my door, at a time I was having issues with ants, and stated my neighbor signed up for services. He had an electronic device that a contract was on. I couldn't read the print and he told me I had to sign the device so he could send the contract to my email. It also signs you up for the contract when all I wanted was to read the contract before I agreed to anything. I told him I had no way to pay because all I had was a debit card. He stated that it was okay all he needed was a check. I pulled out a check to show him my name isn't on my boyfriend's account, now husband, so I couldn't authorize payment. He swiped the check on his device and said, " You live here right"? I said, "Yes". He then told me," It'll be okay". Their payments are automated, as well as receipts and service contacts. Even if they don't show up to provide service. Their phone # is also automated. Technicians are courteous and do their job well. My issue is with sales tactics, the way they conduct contracts, as well as payments. They fall behind on services but still bill you and send out service announcements. Not okay!
to Revdex.com Northwest• Door to door Crazy Frog Pest Control Salesman, Daniel S, at our home said numerousneighbors had their service. Daniel offered us a monthly service. We declined.• He then promoted a discounted Quarterly service and said we could discontinue the service atany time. Per Daniel, each application wll! take approximately 30-45 minutes. We agreed to trythe quarterly visits.• He stated they only accept payment by visa credit or bank debit card and requested payment foran entire year. We said we would only pay for each service visit upon completion.• Daniel than handed over an I.PAD, with a blank screen, and asked for a signature to start theservice. We signed the blank screen. We didn't see, nor did we sign a service agreement or acontract. He never informed us we were signing a service agreement or a contract.• The first service was completed in late October. We paid $107.52, by giving the technician ourdebit card number on site, as he stated he didn't have an attached "cube" to his I PAD forswiping, and he entered our bank debit card number in the I PAD. We told him we didn't wantour account number logged into their records and that we had been informed a "~evice cube"would be available to swipe for payment.• The second service visit was on 12/07/17 and lasted nine minutes in duration. Later that day,we called their Meridian I D. Main office and discontinued any further treatments or service.• Crazy Frog, stated we had signed a contract (service agreement), and we had to pay the full yearamount plus monies for discounted services. They said we would receive in the mail an invoicefor discounted service fees as well as other contracted fees and a letter of explanation. Wewere threatened if we didn't pay the full amount, we would be "turned over'' to a collectionagency.• On 12/26/17 we received a non-dated/non signed letter from Crazy Frog (three pages induration: letter, account statement, and service agreement) see attached. The letter stated wehad two options, and an account statement with a balance due of $207.51.• Attached find a final letter we mailed to Crazy Frog, which included a money order in theamount of $107.52 for the nine minutes of service on 12/07/17.Complaint Form • We do not owe the $100.00 balance mentioned in their letter. This amount was nevermentioned to us prior to their letter. We never saw, nor did we sign a contract (serviceagreement). We feel we owe Crazy Frog nothing further. We want no further contact with theircompany as we $tated in our letter to them.
and *** signed up for our services on 10/27/17. Once the agreement is signed it is on the agreement and nothing can be added or changed and an email copy is sent directly to the customer. As seen in the agreement that was attached by Mrs. the agreement was for 5 quarterly services. Since a discount was given on the first service when a customer wants to cancel outside of the agreement we ask that they pay for the full price of the initial service that cost $299.00. For *** that discount or cost to cancel would have been $200.00 but her and Daniel (salesman) renegotiated this price to $100.00. Daniel left a note for the technician to collect payment for the initial service that cost $107.51 after tax. He also noted they may not auto pay for future services and after the service was completed the technician entered the payment information and left a note for the office to switch to monthly billing and to put on auto pay indicating they had talked about switching to monthly billing and auto pay. We received a call in on 12/07/17 and she requested to cancel because she felt like she didn't receive what she thought she was going to. At this time, we explained the service we do in the winter and if she had any additional things she wanted done we would send someone back as we warranty all of our services. At this *** had denied services and just denied ever having an agreement with us. We tried multiply times to discuss this agreement with and she did not want to. At this time our customer service representative passed her information to a manager who tried calling Mrs. with no return call. After not receiving a call back we then sent her the letter that outline a few options for ***. Option 1— Pay the balance of the original discount ($100.00) Option 2 — Remove the balance of $100.00 and continue the services as outlined in the agreement. We then received a response from Mrs. and again we tried reaching her multiply times and had her salesman reach out as well to discuss these two options. We again received no call back. We are a license and insured company and we have attached both documentation. Please let us know if you need any further information from us.
BUSINESS LICENSESTATE OFWASHINGTONUnified Business lD #: ***Limited Liability Company Business lD #: ***Location: 0***CRAZY FROG CA LLC Expires: Mar 31, 20182735 S COLE RDB0lsE. ID 83709-2830TAX REGISTRATION -ACTIVECITY ENDORSEMENTS:RICHLAND SERVICE BUSINESS #F05 -ACTIVEKENNEWICK GENERAL BUSINESS -ACTIVEUBl: *** 0*** Expires: Mar 31. 2018CRAZY FROG CA LLC TAX REGISTRATION -ACTIVE2735 S COLE RD RICHLAND SERVICE BUSINESS #F05BOISE, lD 83709-2830 - ACT'VEKENNEWICK GENERAL BUSINESS -ACTIVEi If ro rf iDi rector, Department of RevenuelMPORTANT!PLEASE READ THE FOLLOWING INFORMA"ON CAREFULLYBEFORE POSTING THIS LICENSEGeneral Information EndorsementsI Post this Business License in a visible location at Although tax reg(stratio}\. unemploynlent` andyour place of business` Industrial Insurance encJorsements appear on yourBusiness license, the reg!stration with the agencies• If you were Issued a Business License previously, that govern these endorsements is not complete untildestroy the old one and post this one in its they ha`v'e establ!shed an account for your buslness.place. Each registerlng agency requires you to submit• AU endorsements should be renewed by the perlodic reports Each agency will send you thenecessary reporting forms and Instructions.expiratlon date that appears on the front of th)slicense to avctid any late fees that may apply.Corporations, limited liability companies, etc,If there is no expiration date` the endorsementsYou must submlt a Business License Applicationremain actlve as long as you continue requiredand file with the Corporations Division of thereportlng (see Endorsements).Secretary of State before you can legally operateas a corporation` limitec! liabillty conipany. or otherLogin to eservices at business wa ov/BLS f youbusiness organ\zation type that requires regls{ratlon.need to make changes to your business name,If you have any questlons, call (***location, mailing address, telephone number. orbusiness ownership.Telephone.1
salesmen did not give true info. he just locked me into a contract that I did not want. should explain better. not a good way of doing business. id call it stealing.
On 12-4 -2017 I asked the crazy frog to end my service via email. They responded with a question as to why which I responded its winter. Received an email saying the ticket was closed . 01/02/2018 I get charged again. Called the company to ask why and they say I have to pay to get out of service.So I am being told a different story now.
Mr. signed up with our company on 10/02/17. At the time he signed up, it was explained that he would have quarterly services. The first quarterly service being 45-60 days later. We returned on 11/16/17 to do his quarterly service. Upon signing up the ***s, they agreed to have their quarterly service payment be split up over 3 months. Mr. paid for his initial service in full then his quarterly service in November, December and January. Mr. then emailed us on 12/04/17 saying to cancel his winter service. He then called our office on 1/02/17 and we explained that we would cancel his winter service (even though we don't recommend it) and we could cancel his account but we would just ask that he pay back the original discount we gave him since he was not going to finish the original 12 month/5 service agreement that he signed. Mr. decided to go through with the cancellation and we did add the original discount we gave him to his invoice and closed the account. Attached is the copy of the agreement that Mr. signed.
Complaint: ***
I am rejecting this response because: In the email I sent on 12-4 2017 I asked for service to be canceled
.she asked why, I said it was winter and there are no spiders. There were no mention on that day of a service cancel fee. I was charged again 1/2/2017 for the service and 190.00 cancel fee. I had never seen a copy of the service agreement until 01/02/2018. I have another company do lawn and tree service and there has never been a cancel fee or contract, when they come I pay. This company does not come to do a service and still got paid. I am assuming this business likes taking advantage of customers.
Sincerely
When I contacted them on 12-4 -2017 about cancelling contract/ service all I was asked was why. They sent confirmation of closed ticket. I am very dissatisfied with this company. But it seems they really don't care about customer service. Word of mouth.
Complaint: ***
I am rejecting this response because:
Sincerely
Mr.s response implied that he did not want services in the winter not that he wanted to cancel all together. As soon as we knew he wanted to cancel his service altogether we reminded him of the agreement that he had signed.