Curves For Women

due to the holiday we have been a bit backlogged but we have been working diligently to respond to all emails and voice mail. Our return policy for the holiday is posted on our website and on all invoices that are included in all packages. It is also noted that if you purchase between...

November ** - December ** there is a 60 money back guarantee. there are full instructions on how to return an item.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I would prefer to have a refund since it took this long for what I paid which was $210.71. Refunding me would satisfy me more than finding a picture which shouldnt have been lost in the first place. Especially since WWE is a big company.
Sincerely,
[redacted]

I received a Revdex.com complaint today regarding a defective Weston Grinder. After researching your issue, l was able to find a sting of email communications in which you provided your warranty information, receipt and list: of replacement parts needed to repair your unit. From your...

email response below, it appears that you were able to restore your Weston Grinder to proper working condition. Thank you so much for allowing us the opportunity to serve you. It's our goal to insure that our consumers are handled in a quick and efficient manner as well as making sure that you have the knowledge necessary to insure product longevity. Please let us know if there is anything else that you need to satisfy this issue. In addition, feel free to contact me in the future if you have any further questions, comments or concerns. We appreciate your business and your continued support. Thank you[redacted] CUSTOMER SERVICE MANAGER

The customer has been refunded their $9.99.  The customer cancelled the network on the same day he cancelled.  We apologize for the inconvenience.  Sincerely,[redacted] Customer Service.

This item was out of stock and customer was issued a full refund on 7/22/15. (Original response attached)

The item was out of stock and customer was refunded in full.

Complaint: [redacted]
I am rejecting this response because:
I also reviewed the video that was sent by the manager and advised him that although you see his mechanic tightening the lugs apparently they were not tighten enough causing my tire to eventually fall off. There was no need to have any work done on my vehicle since my visit at jiffy lube. So to say you don't know what happened from that time period is also on insult. This incident was a full insurance claim that cost me a total of 882.57 out of my pocket. To imply that I am in anyway responsible for this happening is absurd!  I could have lost my life or hurt someone else due to the negligence of jiffy lubes mechanic. This type of business practice is unacceptable. 
Regards,
[redacted]

Mr. [redacted] gave express permission for his credit report to be accessed, at a minimum, when he signed the credit application.  As previously has been explained, Mr. [redacted] and the dealership did not agree in writing to terms for the purchase/sale of the truck. The demand for reimbursement of unspecified "lost wages" is denied.   Mary L[redacted]/General Counsel

The dealership contacted Ms. [redacted] and has set an appointment to have the part installed.  It appreciates Ms. [redacted] permitting it to remedy her concern.  [redacted]General Counsel

[redacted] Company no longer makes parts for the convertible top on Mr. B[redacted] 2001 [redacted].  When Mr. B[redacted] brought the vehicle to Earnhardt Ford the hydraulic cylinders for the convertible top were visibly leaking.  Earnhardt Ford had to place a special order for non-OEM...

parts for the repair.  When the parts arrived and were installed, the cylinders were not in sync, resulting in the top not rising evenly.  A top shop specialist was consulted and it was determined that the new cylinders were defective.   Replacements for the defective cylinders were ordered.   When the replacement cylinders were installed, it became clear that the leaking cylinders were not the only challenge with the 15 year old convertible top.  The pump also was leaking.  After the pump was replaced, the top shop was able to make the convertible top functional.  The top cannot be raised with the window up, however, and was not designed to be raised with the windows up.  In fact, the directions in  the owner's manual for raising the top expressly state that the front and rear side windows are to be lowered.  The time Mr. B[redacted] vehicle was in service was impacted by the fact that the parts had to be special-ordered, the work required specialists at another shop and the fact that Mr. B[redacted] asked to store the vehicle at the dealership while he was out of town.  Earnhardt denies that the frame for the top was bent during any of the repairs.  It also denies that the initial cylinders were incorrect.  The cylinders were defective, but not incorrect.  Mary [redacted]/General Counsel

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a...

future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  However, the company never made any attempt to contact me.
Regards,
[redacted]

This concern involves Rodeo Ford, Inc., not Earnhardt Ford Sales Company.  A response was timely filed under no. [redacted] on January 14, 2016.
 
Mary L[redacted]General Counsel

I do apologize but [redacted] is aware that the transactions were cancelled and honored our ability to cancel the transaction.   I am very sorry but we are unable to ship the titles as the pricing error put the titles at over 90% off (an approximate savings of $390 on a $430 item).  Sincerely, WWE Shop Customer Service

Hello, I have attached the return label for the item to be shipped back to our warehouse. Please send back the harddrives at your earliest convenience. I apologize for the way this was handled. Ted Arron had mentioned that if it was not the case of what you claimed that is when we would be...

charging a restocking fee, however if there is no issue we will refund you the entire cost for the hard drives.  Thank You

After receiving word of this complaint we reviewed our video surveillance of the service being performed on [redacted]. The video shows our technician tightening all lug nuts with an air operated impact gun in addition to applying a torque wrench to ensure proper tightening of all...

lugs. I would first like to personally invite [redacted] to look at the video with us and bring her mechanic if she likes.I have no idea what transpired between October 23rd and November 18th. My District Manager has been in contact with [redacted] gathering additional information that may help determine what happened. Meanwhile, [redacted] is more than welcome to call me directly to discuss her claim. I am the owner of the business. Jay R[redacted]

The customer should have been able to enroll in the special offer.  His account has been refunded and he has been provided instructions on how to enroll in the offer he is looking for.   We apologize for any inconvenience this caused the customer.  Sincerely, WWE Network Customer...

Service

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have...

reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Money has been refunded.

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Apparantly one wrong part came in, so this is still not resolved.  Will wait until both parts are fixed.
Regards,
[redacted]