DeKalb County Solutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/07/28) */ Contact Name and Title: [redacted] GM Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @DEKALBCOUNTYSOLUTIONS.COM I have closed out the account as a dispute...We will not sell or transfer the debt

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I don't understand what their response is to this matterThe reason I was calling that company was to inquire about a debt that isn't mine and wanted to see where this came fromDue to the manager screaming in the phone at me and insulting me I couldn't even get my view acrossAs stated this is NOT a debt of mine nor am I aware of any such card and I don't have this on my credit reportsIf further harassment from this business persist I will contact a lawyer to resolve this matter Sincerely, L [redacted]

I have pulled any future payments & put the account in a dispute status

Initial Business Response / [redacted] (1000, 5, 2014/05/14) */ Contact Name and Title: [redacted] GM Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @dekalbcountysolutions.com I have closed out hte account as a dispute...There will be no further contact by us to the consumer Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/05/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) All I asked is that they leave me alone, they agree to do soI am happy with thatIf they contact me again, I will take further action

Initial Business Response / [redacted] (1000, 5, 2014/08/25) */ Contact Name and Title: [redacted] gm Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @dekalbcountysolutions.com I have closed the account out...there will be no more contact from our office

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] I have not received any email My information is: [redacted] [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Shannon ***

Initial Business Response / [redacted] (1000, 5, 2015/01/15) */ Contact Name and Title: [redacted] GM Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @DEKALBCOUNTYSOLUTIONS.COM I played back over minutes of conversation & the word "garnishment" never came up nor did our representative ever discuss any of her children...In any case, I am closing the account out as a dispute...there will be no further contact from our office

I have closed out the account...There will be no further contact from our office

Initial Business Response / [redacted] (1000, 5, 2014/12/10) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @dekalbcountysolutions.com I have closed the account out in dispute...We won't sell the consumers information to another 3rd party

I said I will close down the account if it is not the consumers...not sure what else is needed

Initial Business Response / [redacted] (1000, 5, 2015/07/27) */ Contact Name and Title: [redacted] GM Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @dekalbcountysolutions.com We used to be able to get the original documents from the hospital...we have not had this type of request for years...I will go ahead & close out the account as a dispute Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response and expect DeKalb County Solutions to do as agreed by closing out this account as soon as possible

Initial Business Response / [redacted] (1000, 5, 2014/10/30) */ Contact Name and Title: [redacted] GM Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @dekalbcountysolutions.com The persons information is kept in this office...we will not transfer or sell the debt in question...I have closed this out as a dispute

I have closed this out as a disputeThere will be no further contact from our office

I have closed out the account as a dispute...There will be no further contact from our office

Initial Business Response /* (1000, 5, 2015/06/02) */
Contact Name and Title: *** *** GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@DEKALBCOUNTYSOLUTIONS.COM
I have closed out the account...There will be no further contact from our office...We will not sell the debt to a
third party
Initial Consumer Rebuttal /* (2000, 7, 2015/06/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)

DeKalb County Solutions contacted me in May of to assist with settling an old hospital bill I agreed to pay $every two weeks, or $a month The following September, I miscalculated and somehow one of my $payments did not go through I attempted to resolve the issue, asking if they could double up my next payment so that I could stay caught up; however, they insisted that I give them a credit card by phone, which nowadays, I do not trust doing I politely asked them to call me back so that we could further discuss, being that I was at work, in which they never did So, they skipped my second payment for September and my first payment for October, not sure why...? I assumed that my missing one payment would fault my case On October 30, I received an email around 3:stating that they submitted a transaction from my account for $ I was furious, being that 10/30/was not a date that I initially agreed on for my payments to be submitted, and knew that the funds were not there, so I sent an email and called, and spoke with Chris, who was very rude and attempted to over talk me to get his point across He stated that his employees left notes on my account stating that they left me a voicemail, but that is not possible, because I don't have voicemail set up on my phone At this point, I felt as if I was being called a liarThe transaction was submitted and caused my account to overdraft, so I sent another email stating that I would file a complaint with the Revdex.com as well as to stop all future payments so that I could attempt to handle the situation legally Overall, I was very disappointed with the customer service and the way the entire situation was handled Sad to say, I would have rathered this one just hit my credit report than to go through the drama with the company

The account has been closed out as a dispute & reported as a delete to the credit bureau....There will be no further contact from our office