Delaware Solutions

Review: I was contacted by a [redacted] explaining that my wife owes money and if she didn't pay they are going to start legal procedings against her. When I asked for a paper statement showing the name of the creditor, address and amount owed she transferred me to a [redacted] and he refused to provide any correspondance relating to their claims and threatened more legal actions. I explained that it is the law that they must provide such correspondance and they became more belligerant. My wife does not owe any money. There is nothing on her credit report supporting their claims and I believe this company to be fraudulent.Desired Settlement: I believe this company needs to be investigated by the FBI. There are many other complaints very similiar to ours. I would also want them to no longer contact me.

Review: Spoke to 3 different people today, all of them stating someone had been to my house the previous day to serve me papers and would be back today to serve them. They said I owed $520 for a payday loan. The stated the loan originated on 3/15/13. There is no deposit to my account on that day nor did I have any payday loans at that time. They were demanding a settlement and my debit card number. When I started to question the validity of the claim, they became very rude. I did NOT want to give them a debit card number becuase I KNEW I didnt owe that money. No one would not give me any more information so I figured it was a scam. The had called my phone ANDmy work. No one ever came to my house yesterday to serve me papers and I doubt anyone will today. I know that under law, the must have proof of debt and they do not. I had taken out a payday loan with another company, but that is being completely handled by them, no third party was ever involved. This Company is praying on people using information they probably bought from paydaylenders. They are demanding money without proving the debt or providing any information. Their use scare tactics in the form of legal threats and the way they talk to people is dispicable. When I said I was concerned about this validity because there are a lot of scams out ther, their "Lead Investigator [redacted]l" started spouting off about Osama Bin Laden and Barack Obama!!! Seriously THEY NEED TO STOP PREYING ON PEOPLE!!!!Desired Settlement: I want these people to stop calling me about a debt I DO NOT OWE. I want all records with name on it to be deleted and I want no further contact about this matter.

Business

Response:

This is in response to complaint number [redacted] This account has been closed in our office and the consumer will receive no further communications from our office. I have looked into the conversations that took place between the consumer and our associates. The associates went outside of the limits that our policies and procedures allow and because of this, written warnings were given along with a one(l)day suspension. These associates have been remanded to take a refresher course in both FDCPA and collector etiquette and following successful completion of these will be on a probationary period where they will me monitored and coached my Compliance as well as Floor Managers. Please extend my apologies for any inconveniences that may have occurred.

Review: This company is calling me about I owe $600 to a payday loan company. I thought I had paid all my payday loans off, but I guess not. I requested proof and they state that they cant provide becasue it is already in their legal department. They threaten me with court and jail and all that stuff. I have entered into a settlement agreement with them so I dont even run the risk of that happening, but I have told them that they need to wait for me since I have an emergency surgery with one of my daughters. The problem is that they will call my work and tell my co-workers all my personal information and when I am not there, they will ask to be transferred to human resources and even to the Director's suite. This kind of behavior is putting my job in danger and it is not acceptable for them to be disclosing the personal nature of this call and they are not to be calling my place of employment especially not disclosing my personal matters to the Director and Human Resources employees.Desired Settlement: I need for them to provide information for me that lets me know that they are a legitimate business and for them to stop harrassing me at work. Most definetly need for them to stop disclosing my personal business to other employees and stop trying to get me fired from my job by trying to speak to the Director of the Hospital and Human Resources. Please stop putting my job at jeopardy.

Business

Response:

This is in response to complaint number [redacted] This account has been closed in our office and no further communications will be attempted by our company.The associates involved in th is issue are being dealt with according to our Policies and Procedures.Please express our apologies for any and all inconveniences that may have occurred.

Delaware solutions is a scam there adress is phony that's why they want credit or debit card payment ony. Don't pay them nothing.

Review: Be it known: that [redacted], having an account that was placed in

collections with aforementioned Delaware Solutions, LLC, does submit the following complaint against

Delaware Solutions, LLC.

1. That the aforementioned Delaware Solutions practices Predatory Collection Practices.

2. That the aforementioned Delaware Solutions has collected $602.00 for restitution for an account placed

in their business by EZ Pay, a Payday loan in Kerrville, Texas, County of Kerr.

3. That the aforementioned Delaware Solutions practices Predatory Collection Practices upon

[redacted], in the Delaware Solutions has inflicted 100% Penalty upon each payment that was not cleared

In the offices of the aforementioned Delaware Solutions.

4. That the length of said debt has been multiplied three-fold, to the detriment of [redacted].

5. That the aforementioned Delaware Solutions is intent on levying against [redacted] a "Penalty" fee of

$500.00, that the aforementioned Delaware Solutions is demanding in two payments of $250.00

Which said Delaware Solutions demands payable on 15th & 31st October, 2014.

6. Now Comes the debtor, [redacted], having diligently made restitution to the aforementioned

Delaware Solutions, does hereby seek immediate closure to my complaint, having spoken to the Manager of the

Payment Processing Department prior to this complaint being filed to seek closure upon my file, has acted

Against [redacted], decreeing that this $500.00 fee was "non-negotiable"

That Delaware Solutions decreed that "if I had done what I was supposed to do

(Words in Italics spoken directly to myself by the Payment Collections Manager)

This would never have happened to you."Desired Settlement: Closure of my file with Delaware Solutions, LLC,

My account marked as "settled-in-full" with the aforementioned Delaware Solutions, LLC.

Business

Response:

This is in regards to complaint number [redacted] The issue was strictly a clerical one. The consumer has paid this debt in full and will be receiving a "paid in full" letter from our company. His account has been closed on good standing

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: [redacted] from company has called me, my relatives and place of employment claiming I am a habitual offender of returned checks. She has contacted my relatives claiming I wrote a bad check but will not verify how much the check was for or when the check was written. She stated that I will be summoned to appear in court and will go to jail for bank fraud.

She contacted my employer twice and claimed that I was writing bad checks. Both instances, [redacted] stated that I will be summoned to appear in court for fraud.

This same employee contacted me via phone and left various messages regarding the same complaint. The last phone call, I was left a threatening phone call by Ms. [redacted] stating that I had 24 hours to return her call or that I would be summoned to appear in criminal court for bank fraud.

[redacted] and Deleware Solutions is calling and commiting slander against my name and reputation within my community and place of employment - claiming I am writing bad checks and commiting bank fraud.Desired Settlement: To discontinue any further communication to myself, my relatives, friends, acquaintences and/or employers/employees/co-workers. All verification of any debt to be mailed to my address certified mail.