DeVille Asset Management, Ltd

Dear [redacted], I have reviewed your account and our investigation supports the reported collection activity.  This debt is from a [redacted] loan that [redacted] purchased in March of 2017.  We take all claims seriously and evaluate each thoroughly on a case-by-case basis....

As a part of our review process, we found the following in response to your claim that [redacted] has not responded to your previous dispute submitted in November of 2017.   Our records show on December 1, 2017 [redacted] mailed the requested documents to the requested address on file.  I have attached the signed contract for the 2010 Mitsubishi Galant for you to review along with the credit application, and the deficiency letter showing the breakdown of the balance owed. [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan.   In the event [redacted], has any additional questions regarding this account, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]

[redacted] is a large debt purchaser and does not originate loans. The original creditor, as well as documentation showing origination of the loan can be requested by contacting us. At this time, we will place the account through the dispute process to have the debt validated as per...

requirements. If you have any further questions please contact us directly at [redacted]

I have reviewed the account and the situation with this portfolio is complicated. We are the victims of fraud ourselves and we were sold bad accounts. I have taken the account off of your credit report and are in the process of pursuing litigation against the debt broker who sold the accounts,...

we will NOT however be having our innocent agent arrested. That's absurd.

Dear [redacted] I have reviewed your account and our investigation supports the reported collection activity.  This debt is from a [redacted] loan that [redacted] purchased in March of 2017.  I have attached the signed contract for the 2011 Nissan Altima for you to...

review along with the credit application, and the deficiency letter showing the breakdown of the balance owed. [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan.  [redacted] has made several attempts to contact the consumer, as well as mailing out notices.   In the event [redacted] has any additional questions regarding this account, or the attached documents, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,    [redacted]

Dear [redacted]  If you will provide information that will better identify your account,  I can better investigate and or provide you with supporting documentation.  Please see the attached document supporting [redacted] being able to conduct business in [redacted] pursuant to [redacted] of the General Statutes of [redacted].Please contact our office at your earliest convenience if you would like to discuss your account. Thank you, [redacted]

Dear [redacted],    We take all claims seriously and evaluate each thoroughly on a case-by-case basis and we have decided to close your account.  We will mail you a release of obligation letter to the address provided.  If you have any further questions or concerns, please contact our office at your earliest convenience at [redacted]. Thank you  [redacted]

Dear [redacted] is a large debt purchasing company, we do not originate the actual loan. The original lender as well as the documentation validating the debt can be ascertained by contacting us directly rather than filing a complaint such as this. Several...

attempts to contact the consumer have been made as per requirements.  I have attached the [redacted] ledger for you to review.If you have any other concerns, please contact our office directly at [redacted].Thank you, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted] I have reviewed your account and our investigation supports the reported collection activity for this auto loan.  This debt is from a [redacted] loan that [redacted] purchased in March, of 2017.  I have attached the signed contract and the deficiency letter...

for the 2007 Nissan Altima showing the breakdown of the balance owed.  [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan. [redacted] has made several attempts to contact the consumer, as well as mailing out collections letters. In the event [redacted] has any additional questions regarding this account, or the attached documents, please contact our office at [redacted]. We look forward to assisting you in resolving this matter,  [redacted]

At this time, the account has been removed from the consumers CBR's and have removed the account from normal collections. I have also requested documentation from Borrowers First so that we can investigate the claim of identity theft in house. We would ask that the consumer forward us the police...

report showing that the Identity Theft has taken place.

Dear [redacted],  We take all claims seriously and evaluate each thoroughly on a case-by-case basis. Regarding your complaint that Deville Asset Management has not provided you with supporting documentation as well as inaccurate information being reported to the credit agencies, we...

have provided the Lincoln Tech Ledger and your signed loan agreement for Lincoln Tech.  In review of your complaint, we have responded to your previous complaints with the CFPB, and with the credit reporting agencies by previously providing the necessary supporting documentations to validate this debt.  I have attached the supporting documentation for your Lincoln Tech account that provides your signed agreement as well as a breakdown of balance owed that is currently being reported.  By gaining the supporting documentation, this account is considered validated, and is accurately being reporting to all three credit reporting agencies.    If you would like to discuss options on resolving this debt, or if you have new information for us to review, please contact our office at your earliest convenience.     Sincerely, [redacted]

DeVille received a certified letter on 05/01/2015 and responded to the consumer within the 30 days requested. If the consumer would please contact us so we can address his concerns and we will provide all the necessary documentation.Please contact us at ###-###-#### or you can reach Cameron directly...

at ###-###-####.We would like to reach a resolution in this matter.DeVille Asset Management Limited

An account can actually be formally disputed through the credit bureau themselves if you do not feel it is legitimate. As stated in the previous response the official notification and several other collection letters have been sent to the [redacted] address and none have been returned as un-deliverable by the post office. If a letter is not returned we consider it a good address. If there is another address that you would like it sent to please notify us so that we can make sure and update your information. Please feel free to contact us at [redacted] regarding any dispute that you may have. I will place your account into dispute status as of now and make sure you get the original documentation proving this is a valid debt, but I will need an address to send these things to.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted] [redacted], In review of the complaint filed on August 8, 2017, our investigation supports the collection activity based on [redacted] as your official withdrawal date was 02/07/2011.  I have attached the [redacted] breakdown of unpaid charges in...

accordance with the refund policy on the Enrollment Agreement, State Regulations and Federal Regulations.  I have also attached the signed award letter explaining you are responsible for any unpaid charges not covered by financial aid.  Our records indicate your last payment was made on 5-31-2013 in the amount of $15.00 to [redacted].  Since then, no payments have been made, but we have offered you payment plan back in 12/2016.  If you are wanting to take care of this debt, we can work with you and enroll you in a plan that works for your budget.  Please understand, we have to verify every customer before releasing any information or discussing account information.  Regardless of what plan you decide to enroll in, [redacted] will follow the guidelines set forth by the Fair Credit Reporting Act and will notify all three credit reporting agencies. In the event [redacted] has any questions regarding her accounts, or would like to enroll in a payment plan, please have her contact our office at her earliest convenience.

This debt is from a [redacted] loan that [redacted] now owns and shows [redacted] agreed to pay.  The loan was for a 2009 Honda Accord with the last four numbers of the VIN showing as 2011.  This loan originated with [redacted] on 02/27/2013, and now the loan is owned by [redacted] and we have provided [redacted] a copy of the loan contract.  Regardless that the loan originated with [redacted],  and has now been bought by [redacted] the loan requirements still need to be met.  The Honda Accord has since been repossessed and sold, so the balance left on the loan is $5,536.40 and that is the amount that [redacted] is reporting to the Credit Bureaus.  [redacted] has provided [redacted] by way of certified mail,  copies of the contract validating that this is a valid debt.  If [redacted] would like to discuss her account and ways she can resolve this debt, please contact our office at her earliest convenience.I have also attached copies of the signed certified mail delivery, signed contract, and a copy of [redacted]'s Drivers License.