DeVille Asset Management, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  I don't 'reject' I would like a copy emailed to me or mailed to my home address so that I can use as supporting documentation in my dispute with [redacted] since they are still reporting to all (3) credit bureaus that they own this debt still. I will contact Deville to settle.
Regards,
[redacted]

This letter is in response to the complaint filed from [redacted].  We regret that [redacted] is unsatisfied with the response our company provided.  We take all claims seriously and evaluate each thoroughly on a case-by-case basis. As part of our review process, our records show that we processed your letter requesting validation and for [redacted] to cease all communication.  Our records reflect on November 29, 2017 we processed your certified letter request.  Our records also reflect on December 1, 2017 [redacted] responded with a letter of validation and supporting documentation for the [redacted] loan agreement to the requested address.  [redacted] has reviewed your account and our investigation supports the reported collection activity.  In the event [redacted] has any additional questions regarding this account, please contact our office at [redacted]. We look forward in assisting you in resolving this matter,  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted] is a large debt purchasing company, we do not originate the actual loan. The original lender as well as the documentation validating the debt can be ascertained by contacting us directly rather than filing a complaint such as this. Several attempts to contact the consumer have...

been made as per requirements. At this time we are placing the account in dispute status, beginning the validation process and removing it from the CB. If you have any other concerns please contact us directly at [redacted]

Complaint: [redacted]
I am rejecting this response because:Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.This company is illegally attempting to collect  debts in the state of Texas. And still this collection agency Deville Asset Management has failed to respond to me directly which they untruly stated they had in the message sent to the Revdex.com they responded to Revdex.com not the consumer which is me that they are trying to collect the debt from, because the have no legal right according to law they continue to violate the Federal Fair Credit Reporting Act that state they are suppose to note my credit report as consumer dispute which was not done respond back to me in writing according to the Fair Credit Reporting Act  within 30 days which they did not nor have they validated that I have a contract to pay them anything this contract they have presented is for a 22855.50 not 7630.00 as showing on my credit report by Deville Asset management nor is that my signature on this recreated fraudulent contract and credit report  several inaccuracies
Regards,
[redacted]

Hello, The account in question was opened prior to 2007, however it was a current account for several years and did not charge off until just a couple of years ago. It is my belief that the account was opened under one last name and when it was purchased by Deville Aaet Management we were given the original contract information including the last name [redacted]. This is not uncommon in the industry. I apologize for your not being able to reach anyone at Deville to discuss this matter but please feel free to email me directly with your contact information and I will assist you personally with a name change and together we will come to a resolution. In the meantime until I have the original documents in hand I will have this removed from your credit. Thank you and have a good day. [redacted]Director of CollectionsDeville Asset Management[redacted]

Dear [redacted] [redacted], I have reviewed your account and our investigation supports the reported collection activity.  This debt is from a [redacted] loan that [redacted] purchased in November of 2016.  I have attached the signed contract for the 2003 Chrysler for you to...

review. [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan.  [redacted] has previously responded to both disputes validating this debt.     In the event [redacted] [redacted] has any additional questions regarding this account, or the attached document, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]

Deville Asset Management purchased the account from [redacted] and believed the information given to be true and accurate. The origination documents have been ordered but are not likely able to located, therefor the account has been sent to be removed from the consumers credit bureaus and a letter...

stating that the account has been closed and removed from the credit bureau will be forwarded to the address listed here.

Complaint: [redacted]
I am rejecting this response because:Unacceptable response.  I guess they intend to continue to report invalidated account.
Regards,
[redacted]

Hello [redacted],  Prior to this complaint, we reviewed this account and processed a credit deletion.  Please understand it can take up to 30 days before you can see the deletion, but it should be off by the end of March if it is not already removed.  The agent that you spoke to...

on 02-15-2018 was concerned,  so she asked that I review your account and based on the information,  I processed the deletion request.  [redacted] had a address of [redacted],  so now that we have a good address,  we will mail out another [redacted] deletion letter for your records.   Just so you know,  this was a debt generated from an account that was set up back in 2007 with [redacted], with a delinquency date of 2011.  [redacted] is a banking intuition.  The account was also outsourced to a collection agency, but we have requested that they close and return the account.  I do apologize for any inconvenience this has caused. Please let me know if you have any other questions or concerns as I would be happy to assist.[redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because:My name was [redacted] I had a Ford windstar thru [redacted] [redacted]. I am currently going to sue your company with a heavy lawsuit due to the fact that Deville asset management has filed a lien against my 142,000 home. My last digits of my social is [redacted]. Regards, [redacted]

The account in question was purchased direct from [redacted] in November 2016. We have all documentation in house proving this is a valid debt and until today we have not received notice of dispute. The notification letter was sent to the address on file ([redacted])...

and to date we have not received return mail or anything else to suggest that this is a disputed account. I will start our normal dispute process now based on this complaint but we would request the consumer contact us at [redacted] to discuss the account.

Good morning. On 4/25/2017 ALL documentation requested and that is required per FDCPA guidelines was emailed to [redacted]. Deville Asset Management has complied with all state and federal requirements per the CFPB. When debt is bought and sold there are times where the documentation is...

either not available in full or in part. If the consumer has any other questions or concerns please feel free to contact us directly at [redacted]. In the meantime I have sent for the account to be removed from the Credit Bureau Reporting until this matter is resolved.

Dear [redacted],   In review of the complaint filed, I have attached the supporting documentation on the loan for the 2011 Nissan Altima.  I have attached the signed [redacted] retail installment contract showing the lienholder is [redacted], a copy of your Texas driver’s...

license, and the credit application.  Please understand, at the time you filed your [redacted] complaint, we did not have these documents to validate.  Our records show we communicated to you, and to the [redacted] that we would remove the outstanding debt while investigating the validity of this debt.  By gaining the supporting documentation, we validated this debt and are now accurately reporting to all three credit reporting agencies.  We have mailed out notices, and provided a copy of these supporting documents to the address on file.  If you would like to discuss options on resolving this debt, please contact our office at your earliest convenience. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted], In review of the complaint filed, our investigation supports the collection activity based on the signed [redacted] contract.  I have attached your signed contract for you to review.  This loan originated with [redacted], and now the loan is owned...

by [redacted].  Once [redacted] purchased the loan, we are now reporting this debt accurately to all three credit reporting agencies.  We have made several attempts to contact you by phone as well as mailing Collection Notices regarding this unpaid debt.If you would like to discuss options on resolving this debt, please contact our office at your earliest convenience. Sincerely, [redacted]

I have been unable to locate the account that you are referring to. I would be glad to resolve the issue to your satisfaction if you would contact me with more information. [redacted]

Dear [redacted],   We take all claims seriously and evaluate each thoroughly on a case-by-case basis.  As part of our review process for your complaint, we show you are concerned with a debt listed by Deville Asset Management, and that you have no knowledge nor notice of any...

debt owed.    Deville Asset Management is a large debt purchasing company, therefore, we do not originate the actual loan.  Our records indicate this debt in question is for an auto loan from [redacted] for a 2012 Volkswagen Passat with the last 4 numbers of the Vin number [redacted].  Our investigation reflects that we have mailed out collection notices to the address we had on file as well as trying to contact you by phone.  Deville did place your account with a collection agency but have since returned your account to our office.  I have attached the signed loan agreement for you to review as well as the credit application and the provided documents needed for the loan process.   In the event Birpal Randhawa has any additional questions regarding this account, or the attached documents, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]

Dear [redacted], At this time with the information you provided, I am not able to locate your account.  If you could provide identifying account information, I would be happy to assist you in resolving this matter.In the event [redacted] has any additional questions or...

concerns regarding our request, please contact our office at [redacted].We look forward in assisting you in resolving this matter, [redacted]