DeVille Asset Management, Ltd

Good morning. This account was purchased in January and a contact letter was sent to the address we were given at the time of purchase. Calls were made to the phone numbers we were given and messages were left. No response was received so it is possible the information was out-dated but we have no...

way of knowing that with no response. Generally, in a case like this a consumer would contact us directly when they came across the information on their CBR rather just filing a Revdex.com Complaint. However, since you have gone to the extreme measure of filing a hurtful complaint without even investigating first, I have placed the account in Dispute status and initiated our account verification process. I will also have the account coded as temporarily in dispute until you respond to our validation of this debt.

Complaint: [redacted]
I am rejecting this response because:THIS DEBT IS NO LONGER COLLECTIBLE IN THE STATE OF ARIZONA. ANY PURSUIT OF THIS DEBT WILL B CONSIDERED FRAUD AND I WILL FILE A LAWSUIT AGAINST THIS COMPANY FOR FRAUD AND HARASSMENT.THAT IS NOT A THREAT, IT IS A PROMISE.THESE BOTTOM FEEDING COLLECTION AGENCIES NEED TO BE STOPPED, AND I WILL BE JOINING A CLASS ACTION SUIT AGAINST THIS COMPANY TO STOP THEIR ILLEGAL COLLECTION PRACTICES.
Regards,
[redacted]

[redacted], I have reviewed your account and our investigation supports the reported collection activity.  This debt is from a [redacted] loan that [redacted] purchased in Jan, of 2018.  I have attached the signed contract for a Toyota Corolla, the application, and...

the deficiency letter showing the breakdown of the balance owed.  [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan. [redacted] has received your previous disputes, and we have mailed the necessary documents to validate this debt within the 30 day time period.  [redacted] is License to collect in the state of [redacted] and our license number is [redacted].   In the event [redacted], has any additional questions regarding this account, or the attached documents, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]

Dear [redacted],   I have reviewed your dispute regarding Deville not providing you with the requested signed contractual documentation to support this collection activity.  Deville Asset Management is a debt purchasing company, we do not originate the actual loan. Deville has...

responded to every submitted request to validate.  I understand you are requesting that we provide you with a signed contract, but the originating lender does not utilize physical contracts to open a line of credit for their customers.   We have provided you with the [redacted] supporting documentation reflecting a purchase of a 40 inch LED HD TV delivered to [redacted] address to support the collection activity each time you requested Deville to provide validation. I also noticed when reviewing the account, that we have never spoken to you, nor have you called into our office regarding this account.  Our goal is to assist you with a resolution, I have placed this account in a hold status which will stop the credit reporting and any collection activity until we have additional information regarding your dispute.  Can you please advise if you were asking for a contract with your signature because you have no knowledge of the purchase or the account that was opened with [redacted]? Please respond or contact our office, with the needed details to better assist you.    I look forward in assisting you,   Thank you, [redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because: My loan was not through [redacted].  I was financed for a car from their lot.  The loan was not through [redacted].  You illegally got information and you are trying to collect on it.  Please mail me any correspondence you have received concerning this debt.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I never received this documentation. [redacted] didn't provide me with anything and I am not responsible for debt. They didn't follow property portal call. How much did you purchase this debt for ? They can not get paid and don't lower balance.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I am rejecting this response and will continue with the dispute process against the business with Revdex.com that is allowed by law until my debt has been validated with the document I originally requested in the legal timeframe. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting “validation”; that is competent evidence bearing my signature, showing that I have (or ever had) some contractual obligation to pay you.   Please also be aware that any negative mark found on my credit reports (including Experian, Transunion and Equifax) from your company or any company that you represent, for a debt that I don’t owe, is a violation of the Fair Debt Collection Practices Act; therefore if you cannot validate the debt, you must request that all credit reporting agencies delete the entry.   Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I will be seeking a minimum of $5,000 in damages for: 1) Defamation 2) Negligent Enablement of Identity Fraud 3) Violation of the Fair Debt Collection Practices Act (including but not limited to Section 807-8)   You will be required to appear in a court venue local to me, in order to formally defend yourself. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims.   Please Note: This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status.   My contact information is as follows:   [redacted] P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action.
Regards,

No illegal activities were done regarding this account at all. The contact letter was sent as per requirements and it was not returned as undeliverable. The account will be removed from the CBR to resolve the complaint.

DeVille received an account for this consumer in July 2015. We have just started to contact the consumer and the loan originated in 2012. If the consumer had requested our company to cease & desists verbally or written we would have done so. I will move the consumer's account into a Cease &...

Desist status and provide her with the documentation she requested to the address she provided.

All documentation and a validation of debt letter has been sent to consumer. These documents have proven to be valid and have stood up in a court of law,  therefore [redacted] feels it has proven this is valid and will close the dispute.

Dear
[redacted] 
This
debt is from a [redacted] loan that [redacted] purchased in
March,2017.  I have attached the contract and the deficiency letter
showing the breakdown of the balance owed.  [redacted] is a large debt purchasing...

company, we do not originate the
actual loan. The original lender as well as the documentation validating the
debt can be ascertained by contacting us directly rather than filing a
complaint such as this. Several attempts to contact the consumer have been made
as well as mailing out collections letters. 
Please contact our office at your earliest convenience to discuss
payment options at [redacted]
We
look forward to assisting you in resolving this matter, 
[redacted]

Dear [redacted], In review of the complaint filed on November 3, 2017, our investigation supports the reported collection activity.  I have attached the signed loan agreement from [redacted] Services for your 2005 Infiniti purchase.  Reviewing your account, it does show...

you previously disputed this debt, and it is possible the debt was removed while our Compliance team was investigating.  Once our Compliance department validates that we have the signed loan agreement, which I have attached for you to review, your account should be accurately reporting to all three credit reporting agencies.  Please note, your debt did originate from [redacted], but [redacted] purchased this debt in October of 2016.If you would like to discuss options on resolving this debt, please contact our office at your earliest convenience.  Sincerely, [redacted]
[redacted]

The account in question could NOT have been included in a bankruptcy 17 years ago because the debt was only incurred and charged off here in the last few years. It is a valid debt and I will forward the documents and validation of debt letter. It is regarding a [redacted] account pertaining to...

[redacted]. Please call us for more information before filing a complaint before checking with us to see what it is.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The company still hasn't sent me anything, and they still didn't send what they needed to send in a timely manner. I don't have a contract with them. I would suggest this company send this account to the company they bought if from. They removed this account from one credit file and moved it to another. I have enough information now to take legal action, and they need to check the arbitration clause from cnac/ [redacted]. Im none with [redacted] and their so-called validation. 
Regards,
[redacted]

This letter is in response to the complaint filed from [redacted].  We regret that [redacted] is unsatisfied with the response our company provided.  We take all claims seriously and evaluate each thoroughly on a case-by-case basis. As part of our review process, we found the following in response to your claim that [redacted] has not responded to your previous disputes.  On February 07, 2017 [redacted] mailed supporting documents to the address on file as requested per the dispute received.  On April 19, [redacted] responded to a complaint filed and provided validating documentation and mailed copies to the address on file.  On September 19, 2017 [redacted] responded to compliant filed and provided validating documentation via CFPB.  On November 16, 2017 [redacted] responded to Experian and provided validating documentation.  [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan or the contract.  We have reviewed your account and our investigation supports the reported collection activity.  In the event [redacted] has any additional questions regarding this account, please contact our office at [redacted]. We look forward in assisting you in resolving this matter,  [redacted]

No proof of payment has been received to this day according to our records but in good faith I have gone ahead and had the credit bureau reporting removed completely as well as closing the account on our end. We will deal with the original creditor [redacted] to resolve or to arrange a buy-back....

Sorry for the inconvenience and hopefully this will close the matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  As long as they follow through on their action steps
Regards,
[redacted]

Dear [redacted], We take all claims seriously and evaluate each thoroughly on a case-by-case basis. As part of our review process for your complaint, we show you are concerned your [redacted] account being falsely charged by [redacted], and that you have paid the remaining...

balance to [redacted].   Our investigation reflects that [redacted] purchased this debt December of 2017.   Our records show that [redacted] mailed you a letter informing you of the [redacted] purchase and steps to be taken to resolve your [redacted] debt during the first week of January 2018.  Today we confirmed with [redacted] that an online payment was made in the amount of $1350.00 on January 25, 2018 through the [redacted] website.  Our records show that you contacted our office on January 25, but [redacted] would not have been notified of your payment at this time.  All payments made to a servicer are sent to [redacted] to process the first of the following month.  [redacted] has placed your account in a hold status to prevent collection activity and to prevent the account from being reported to the credit bureau.  We have also confirmed with [redacted] that they will send you a paid in full letter.   In the event [redacted] has any additional questions regarding this account, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]