DeVille Asset Management, Ltd

This has been removed from the credit report and closed out in our office. It will NOT be sold to another company. We consider the matter closed.

Complaint: [redacted]
I am rejecting this response:That address is a very old address. And since this is an internet medium, a formal letter of validation is in the process of being mailed. It will provide the correct address in which to send the required documentation to.
Regards,
[redacted]

I spoke with DeVille Management personally on 5/4/16 and 5/9/16 requesting documentation regarding this debt and both times the representative had no information for me. I graduated [redacted] 2 years ago and no where has my credit history shown me owing any institution $25k!!! To further prove how faulty this company is, the gentleman informed me that they received this loan back in June 2015 and had no idea why it took nearly a year to contact me! I have done my part in trying to work with DeVille Management but they are unable to responsibly comply with the requests of the debtor and are instead using scare tactics to get me to resolve a debt that they did not rightfully accrue and are trying to get an innocent person to pay for a debt that is not theirs!

Dear [redacted], [redacted] is a large debt purchasing company, we do not originate the actual loan. The original lender as well as the documentation validating the debt,  can be ascertained by contacting us directly rather than filing a complaint such as this. Several...

attempts have been made to contact the consumer per the requirements.  I have attached the signed installment contract from [redacted] along with additional supporting documentation for this debt.We look forward to assisting you with resolving this matter, [redacted]
[redacted]

Dear [redacted] We take all claims seriously and evaluate each thoroughly on a case-by-case basis. As a part of our review process, we found the following in response to your claim that Deville Asset Management has not provided you a notice regarding your debt, and you are unable to gain...

assistance.  This loan originated with [redacted], and in January 2018, the loan was purchased by Deville Asset Management.  I have provided [redacted] the loan contract for the 2005 Cadillac CTS-V6, a copy of her license, and the deficiency letter that provides a breakdown of the balance owed.  Per our investigation, we show your notice went out regarding this debt on January 16, 2018 and we do not have any records that support contacting with our office. If [redacted] would like to discuss her account and ways she can resolve this debt, please contact our office at [redacted]. Thank you, [redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because: As stated in my initial complaint I have already requested validation and you have not provided it. This is NOT a dispute request or a request for you to validate the debt.  The only resolution I will accept is stated below: I demand the business remove the negative report against my SSN at any credit reporting agency, including but not limited to [redacted], [redacted], & [redacted]. In addition, the business agrees to have no contact in any form with me regarding this account now or in the future. Lastly they agree to remove my personal information from all accounts in the companies database.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:First of all, as I mentioned in my initial complaint, I never received your response to my request for validation within the specified 30 days.  There is no evidence to support your claim that I did.  Secondly, any information or documentation provided at this point comes too little too late.  [redacted] has already violated the Texas Finance Code.  I have already suffered damages as a result of the debt collector's willful negligence in this matter.  Never the less,  I am respectfully requesting [redacted] do the right thing and remove the invalidated account from my credit reports at immediately.  I am making every effort to resolve this matter without presenting this case before a courtroom jury in my community.  
Regards,
[redacted]

The account has now been completely deleted from your CBR. Sorry for the inconvenience.

Dear [redacted], The debt in question is from a [redacted] loan that [redacted] purchased in March, of 2017.  I have attached the signed contract, application and the deficiency letter showing the breakdown of the balance owed.  [redacted] is a large debt...

purchasing company, therefore, we do not originate the actual loan.  The only dispute [redacted] has received for this [redacted] loan is the electronic E-Oscar disputes, and [redacted] has previously responded to both disputes providing the needed information to validate this debt. [redacted] has attempted to contact the consumer, as well as mailing out the supporting documents to the [redacted] address.  In the event [redacted] has any additional questions regarding this account, or the attached documents, please contact our office at [redacted].   We look forward in assisting you in resolving this matter,  [redacted]

Dear [redacted], I have reviewed your account and our investigation supports the reported collection activity for this auto loan.  This debt is from a [redacted] loan that [redacted] purchased in March, of 2017.  I have attached the signed contract and the deficiency letter...

for the 2007 Nissan Altima showing the breakdown of the balance owed.  [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan. [redacted] has made several attempts to contact the consumer, as well as mailing out collections letters. In the event [redacted] has any additional questions regarding this account, or the attached documents, please contact our office at [redacted]. We look forward to assisting you in resolving this matter,  [redacted]

Dear [redacted], I have reviewed your account and our investigation supports the reported collection activity.  This debt is from a [redacted] loan that [redacted] purchased in March of 2017.  I have attached the signed contract for the 2011 Nissan Altima for you to review along...

with the credit application, and the deficiency letter showing the breakdown of the balance owed. [redacted] is a large debt purchasing company, therefore, we do not originate the actual loan.  [redacted] has made several attempts to contact the consumer, as well as mailing out notices.We look forward in assisting you in resolving this matter, [redacted]

DeVille Asset is licensed in all states that require a collection agency to be. We purchased this debt from Riverwalk Holdings who is the original purchaser from US Bank. Riverwalk Holdings obtained a judgment against Mr. [redacted]. DeVille has communicated with both Mr. [redacted] and his son...

[redacted]. They were provided information about the debt and have since agreed that they would work out a resolution with DeVille. They also stated they were going to retract their Revdex.com complaint as it is inaccurate.

Complaint: [redacted]
I am rejecting this response because:1)This debt is no longer mine Based on the attached divorce decree findings. This debt was awarded to [redacted] during the divorce findings. Please see attached2)[redacted] is a fraud company trying to collect a debt on a charged off and written off account. And I have contacted [redacted] and provided the divorce decree to them to take the debt off my account and assign it to my ex based on Judges rendition 
Regards,
Idongesit Udoh-uwa

Dear [redacted],  I apologize if I was not able to provide you with the needed information, but I have ordered the loan documentation to be mailed out and have placed the account in a hold status.  We will mail the supporting documents to the address you have provided.  Again, this debt is not reporting and based on your complaint,  the status in now in a hold/dispute status preventing any kind of collection activity.  I will keep this loan on a hold status until we are able to provide you with the documentation and time for you to review.  I apologize for the delay, but Deville just took ownership,  so we do not have all the supporting documents loaded as of yet.  I did give you some basic information regarding the loan, but we don't have any other details as of yet.  With this account on hold for dispute,  you will not get any other notices or calls regarding this debt.  Once we are able to provide you with supporting documentation, you can contact our office with any questions or concerns.  For any reason we are unable to gain documentation within the next 30 days,  I will close the account completely and mail you a deletion of letter for your records. If you have any other concerns, please reach out to my direct line, as I will be more than happy to assist you with any concerns you may have.If you would like, you can contact me directly at [redacted].Thank you, [redacted]
[redacted]

At this time the account has been sent to be removed from your Credit Bureau. It has also been taken out of collections pending the completion of our in-house dispute and validation process. Should we be unable to validate the debt it will be closed permanently closed and will NOT be sold again. If...

you have any other issues please contact Director of Collections [redacted] @ Deville.

Complaint: [redacted]
I am rejecting this response because: I need the information that they sent to me and I will need the company to vildate this debt completely. I will need all the paper work from repo, bill of sale, information paper on repo as well as when the car was resold and how much car was sold for and date of sale. They need to provide me with all the information to viladate this is the correct the amount. If they cannot provide me with all documentaion they will need to remove this accout from my credit. By law I am due all of this information. I never received anything from no one.
Regards,
[redacted]

Dear [redacted] In review of your 2nd complaint filed I have provided the requested documents that have been previously sent out by [redacted].  Please note the amount from the sell was applied as we show last payment of $4,750.00 dated May of 2014.  Again, your account has been validated and if you would like to discuss payment options on resolving this debt, you can contact our Collections department at your earliest convenience.  Thank you, [redacted]
[redacted]

Dear [redacted], The account that you are referring too,  in the amount showing owed of $2,301.59,  originated from a purchase with a company called [redacted].  [redacted] purchased this debt in 2017 and did report based on the delinquency date of 05/31/2012. ...

However, this debt has since been requested to delete from the credit reporting as of September 2017.   Once we request a deletion from the credit bureau,  it can take up to 60 days to reflect this deletion request on your credit report.  I also confirmed that [redacted] never had any bankruptcy information nor did we report to the credit bureau a filed bankruptcy.  If you would like to have a deletion letter for your records, please contact our office at your earliest convenience and we can provide you with a credit deletion letter and/or if you have any other questions or concerns.Thank youCompliance Manager [redacted]

Complaint: [redacted]
I am rejecting this response because: I have not received validation of this debt including documents with my signature supporting this debt. 
Regards,
[redacted]

Dear [redacted],   We take all claims seriously and evaluate each thoroughly on a case-by-case basis. As part of our review process for your complaint, we show you are concerned with your previous disputes for the [redacted] loan, and if [redacted] can do business in the...

State of **.    [redacted] has received your previous dispute requesting validation for this account and responded via certified mail on June 8, 2017 with the supporting documentation to validate this [redacted] auto loan for a 2008 Lincoln.  [redacted] has also responded twice electronically to the credit bureau, validating the account information for this [redacted] loan.  [redacted] has only received one written dispute request from [redacted] requesting supporting documentation.  I have provided this request along with the supporting documentation including a copy of the ** driver’s license for [redacted].  [redacted] is authorized to conduct business in [redacted].   In the event [redacted] has any additional questions re**rding this account, please contact our office at [redacted]. We look forward in assisting you in resolving this matter,  [redacted]