DeVille Asset Management, Ltd

The company contacted the consumer on 01/12/she was informed of the type of debt, the original creditor and all other information regarding this matterShe informed us that the debt was included in her bankruptcy and provided us with her bankruptcy attorney informationWe are currently
speaking with the attorney to resolve this matterThe consumer has received no further communications from the company

Complaint: ***
I am rejecting this response because: I don't have a contract with *** *** ***I asked for verification of a contract between myself and this company and their is noneI never signed a contract with this companyI wish for *** *** *** to please stop contacting me and to remove this information from all the credit bureaus that I owe them when I never entered into any contract or agreement with themI have no debt with this companyI would like an updated copy of my consumer credit reports showing this to be removed
Regards,
*** ***

Dear *** * ***, I have reviewed your complaint and based on the information you provided, we are unable to identify an account under the name *** *** ***. If you can provide me with some kind of identifying information like the account number, the VIN number for the
car, the last four numbers of your SSN, or your original account number, I will be able to discuss details about your account and provide supporting documentation. Also, if you went by a different name, that would also be helpful information, as I can not locate anything under the name *** *** ***. What I can do is speak generally regarding your concerns, as you stated this was in reference to an auto loan with ** ***. Deville Asset Management is a debt purchasing company, therefore, we do not originate the actual loan agreement. I can also confirm Deville does place some of our qualified accounts with legal agencies for legal processing, but without your information, I can not confirm that the account you are referring too is one of them. Once you are able to provide your identifying information, I can confirm the agency or law firm working your account, provide you with the supporting documentation validating your debt, and we can make sure this debt is reporting accurately to all three credit agencies. If you would prefer to call into our office to provide the needed information, please call *** *** between 8:00am to 8:00pm CST We look forward in assisting you with your account and providing you with the needed information.Thank you, *** ***
*** ** ***

Dear *** *** ***, We take all claims seriously and evaluate each thoroughly on a case-by-case basisAs a part of our review process, we found the following in response to your claim that Deville Asset Management does not have a contract with you and that you have contacted Deville
regarding the validity of this debt. This loan originated with *** in January 2015, for a Jeep Grand Cherokee. Deville Asset Management purchased this debt in December of 2017. Deville is a debt purchasing company, therefore, we do not originate the actual loan agreement, or the terms of the loanI have provided the requested documentation to validate this loan by providing the contract, a copy of your state issued license, and the deficiency letter that provides a breakdown of the balance owed after your vehicle was sold at auction. Per our investigation, we show the first contact that we had with you was on April 09, advising us of legal counsel. We have no record of any certified disputes or requests sent to our office regarding this account. If any additional information is needed, or you have questions concerning the provided documents, please have your attorney contact our office at ***Thank you, *** ***
*** ** ***

DeVille will provide the consumer with the information he requested. The information will be sent via certified mail. Thank YouDeVille Asset Management

Good MorningThis account was purchased recently in a large portfolio and from the information that was received it is a true and valid debt that charged off in I cannot understand why another agency would have closed it so soon after charge off and not notified the original creditor. We
will follow the course of our normal, required, dispute process and remove it from the CBR until the debt is validated etcIf there are any further questions please feel free to contact us directly at ***. Thank you and have a great day !

DeVille received the information from the original creditor.We apologize for any information that could have been incorrectI have updated the customer's account to Dispute status and will report it to the original lender. The customer will also not receive any further communication from
DeVille

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Dear *** *** After reviewing your account and speaking with you today, *** *** has a better understanding of your dispute. We have marked your account as dispute and a credit bureau deletion request has been submitted today. I have also attached a credit deletion letter for your records. If you have any further questions or concerns, please feel free to contact our office.Again, thank you so much for reaching out today and providing me with the needed details to better assist you. Thank you, *** *** Compliance Manager

Complaint: ***
I am rejecting this response because: *** has provided a contract between me and *** *** *** not with *** their company a third party please provide me with the agreement with *** that authorizes you to collect on this alleged debt, complete payment history of this debt, provide me with the information that you are licensed to collect in my state and your license number and registered agent! Please also provide me a copy of a contract with your company that binds me to this debt! *** *** *** has breached their contract and has given up any rights to collect on this debt
Regards,
*** ***

Thank you for letting us know about your dismayWe have placed the account into our in house dispute resolution program and a validation of debt letter, along with documentation if available, will be forwarded to the address on fileIf you need anything else please let us knowWe can be reached
at ***

Dear *** ***, This is in response to the complaint filed against *** *** *** by *** *** *** *** has reviewed your complaint regarding your accounts and your claim that an agent refused to speak with youWe have investigated and found
you were informed that one of your accounts had previously been closed and the other one was under legal review. Since then, both accounts have been closed and we will mail you a credit deletion letter for both accounts to the address you have provided. I am sorry for any frustration this has caused. If you have any additional questions or concerns, please contact me on my direct line at *** ***.Thank you,*** ***

Dear *** In review of the complaint filed, please review the supporting documentation. I have attached the loan application as well as the valid *** *** driver’s license for you to review. The loan application is for *** Consumer credit, and the document shows your personal information along with the valid ID with the name *** ***. Based on and the loan application and the ** driver’s license, we find that this is a valid debt. Please understand the loan application does show that you had to provide proof of employment by either a bank statement or pay stubs, a current utility bill, and provide a valid driver’s license. Please also note that the work email address on the loan is the same as the signature. Please also note that the delinquency date for this debt is 01/31/and last payment date is 09/04/2014. If you need any additional information concerning this debt, please contact our office. Thank you, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
This is fraud and not my signature at all! in addition I contacted my ststed attorney General office and was told to file a fraud complaint and they told me that this debt us past the statute of limitations. agsin this is not my signature and please provideinformation on the last date of activity/payment .
Regards,
*** ***

The account was recently purchased in January and is a valid debt dating back to a charge offBecause of the dispute filed here I have requested it be removed from the CBRs and will start our dispute processI have ordered the documentation and requested a VOD letterOnce the
dispute process is completed, we will need to hear from you to avoid it being reported again. Please contact *** asap at ***

As I have stated, I did not get any payday loans in 2012, I have not gotten one since Which I filed bankruptcy onI have asked for the orginal paperwork with my signature and the date I signed not a typed date they wrote on itWhen I called them on 11/24/15, they gave my address as an old address I had in 2004, which goes to show, this was an old acct, they are calling onI do not have them confused with another companyIn I was pretty much in the hospital all year fighting breast cancerI remember that year well and I did not get any payday loansSince years has passed since I have gotten one, they have changed the date and trying to collect on a debt, that I am protected with the bankruptcy court
Regards,

The account is valid and was purchased from *** *** just this January Regarding your complaint/dispute the account will be removed from the CBR's pending completion of our Validation and In-house dispute process and investigationI have also ordered the docs and they will be sent to the
address on fileIf you have any further questions please contact Director of Collections *** *** with Deville Asset Management

Good afternoonThese are true and valid debtsThe loan documentation has been requested and as soon as it has been received it, along with a full letter of validation will be sent priority mail to the customerIf no documents can be produced or the debt can not be validated for any other reason
the account will be removed from all credit bureaus without delay

*** *** *** Deville Asset Management is a debt purchasing company, we did not originate the actual loan agreement. We take all claims seriously and evaluate each thoroughly on a case-by-case basis. I have provided you a copy of your student loan ledger. This
account is for your personal loans covering tuition that your federal loans did not. If you have any additional questions or concerns, please feel free to contact our office at *** ***. Please note, I have placed this account in a hold status which stops the collection activity and reporting. Thank you, *** ***
*** ***