Discovery Marketing & Distributing Inc.

Sales person Sonny presented an informative presentation which led me to decide to choose Florida Energy Water and Air to install a whole-house water filtration system in my old home
Water filtration system installer Bobby was courteous, knowledgeable, friendly and a very hard worker He answered all of my new homeowner questions fully in terms that even I could understandHe was very efficient during the installation of the water filtration system and tidied up after he was doneI highly recommend Florida Energy Water and Air

Steve is very thorough and meticulousHe did a great job on our Rainsoft system

Rain Soft fixing equipment and send a maintenance person and charged after the job
On 2/24/the Florida Energy Water & Air, INCcame and fixed the Rain Soft equipmentA month later the Company call me for a maintenance related to the equipmentOn 3/22/the employee conducted a maintenance and after it completed it was attempt to charge me $I was confused because the company just did a month ago a repair on the equipment

I had a technician out to my house the other day by the name of GregHe worked on my year old systemFound the issue very quick and fixed it at a reasonable priceHe also seemed very knowledgeableLove my Rainsoft

Dishonest salesman resulted in unexpected fees
I purchased a RainSoft AMT75CV water filtration/softener system for my home on 10/1/The sales representative was Creston H*** The customer representative was Brian B*** The sales representative, Creston, specifically told me that the filtration system did not require serviceHe also said that if I needed to move the filter, that *** would move the system for meI was not at home when they installed the systemWhen they installed the system, they installed it directly in front of my house, in public viewI expected them to install it somewhere out of sight - on the side or back of the houseI called four times over the course of a month to ask to have it movedEvery time I called, I was told that I would receive a follcall from the service centerThat never happenedWhen I finally was able to get a hold of someone who could help me, after a month of making phone calls, I was told it would cost

Sales rep came to our home and misled us and lied to us as to what his product would do for us
On 10/29/a sales rep by the name of paul B*** came to our home representing Florida Energy Water and AirHe scared us into thinking our water was not safe to drink and shamed us for letting our dog drink itHe claimed if we purchased a water system from this company our water would be as pure as bottled water, we would use much less soap in our washer and would feel much cleaner coming out of the shower as the water would be much purerHe preformed a test to show us how bad our water was, a test that took about 10-minutesAfter showing us how terrible our water was, he put a filter on our kitchen faucet and did same test and showed us how great our water could be if we just bought his system
So he made us a deal that we had to sign right then in order to get this great deal! About 2-weeks later we called the company after this was installed at our home claiming our water sti

This company Install a Solar Water Heater with out Volusia County Permit, Damage our new metal roof, Installation done incorrectly , respond to our calls; answer machine, give a message, never any response, promises to correct issue, never doneRoof company can't warranty the roof due to the damage done by Florida Energy Water & Air, that is an impediment to have our Electrical Bill reduce and the possibility of claim our credit to the IRS for the clean environmental product use on both the roof and the solar water Heater
Product_Or_Service: Solar Water Heater ***
Account_Number: Purchase Agreement/C

Having health issues do due their Company replacing the Venting system and Air Conditioner in our home
It has been one thing after the other
I have been having chest pains, constant coughing and breathing issuesSince they replaced the duct work and venting and Air Conditioner systems When the men were here to change the duct work, they left the air on so it would cool the attic spaceWell the blown insulation in the attic was then being sucked into the venting system and the A/C unitWhich in turn blew insulation through out the homeThey sent Stanley Steamer to clean the vents and the carpetThey really should have been replaced everythingWe have made numerous attempts to reach Jason S*** and Dan C*** to get this situations rectified? I have been to my Doctor to try and figure out what is going on? They did a ekg to see if there was a heart issue, they have taken x-rays? When speaking with Dan he said he would make sure everything was fixed and taken care ofBu

My water softener had an issue, and FEWA arranged a visit for service the systemThey sent Durand and he gave us an excellent and prompt serviceDefinitely would recommend

This company was recommended to us via *** They installed our whole house AC unit in late
he AC unit was installed in
The installation was not complete, the company failed to complete the installation until once they said they had a new team that can do a better job They apologized, took responsibility and said they will fix the incomplete installation
In May of 2016, we had major malfunctioning of the unit where it hasn't been working From then until now, they have failed to repair the AC They sent over different people who admitted, they did not know what was wrong with the unit and failed to fix it
They came approximately once per week even though the problem existed for over months They would make appointments to come by and almost never show up when they said they were coming If they did show up, they would be late
We called numerous times to the office, specifically the service manager who began ignoring our phone calls even

The sales rep was helpful and answer all questionsThe installation technician Deven did a great job and made sure ally questions were answered

Very professional installer Tony and his helper tackled a very tough install and did an amazing job

Dangerous water softener installation
My water softener was installed incorrectly and not up to code It was not protected from water causing the system to short outThis caused the electrical cords to melt and could've caused this more serious issueI have called at least four times asking for someone to come out, first time they told me To leave a voicemail for the installation manager and it will be taken care No one called me back no one left a message nothingI called back and they said they were sending a service tech out on last ThursdayThen they called and said there was an emergency in the service tech could not come I asked to speak to a supervisor they told me that the supervisor would not be able to handle list that I need to speak to the installation manager she assured me she would talk to the installation manager in the morning and someone would call me Turn of this has happened no one has called me no one has tried to fix this I am very upset I cannot use

Promised refund and confirmation of cancellation of contract not received Telephone calls not returned
Original product installed Septnever functioned according to promises Decthe equipment was removed after numerous service calls At that time I was told a refund check would be cut on 12-31-and a confirmation of cancellation letter would be issued As of 3-5-neither has been received I have called on several occasions None of the calls have been returned

Great experienceVery informative water test and prompt and courteous customer service

The whole experience was positive Devontay D*** arrived as scheduled and quickly got to work It was an installation of the entire Rain Soft system, so it involved locating the main water line, digging it up, connecting the filter, and restoring all to its former condition In addition to his expertise, MrD*** is extremely polite and courteous

I have been dealing with them for over years and have always had great serviceThey are a great place to deal with as a one stop shop for all of your water, solar, air conditioning, and insulation needsI have always had courteous sales and service from them for all these yearsI would highly recommend them

Very professional

Everyone I've dealt with has been so niceVery professional and politeFast service and great experience!

Water heater was installed very professionally and explained all stepsVery happy with the installationNow the staining of my drive way not so much