Discovery Marketing & Distributing Inc.

I had a catastrophic failure of my water treatment system that was due to an issue with the original installationTony and his partner was at my house within hrs of the time I called customer serviceThey not only repaired the system, they made it better than originalAs far as the company goes, they didn't argue or try to make excusesThey didn't even check to see if it was under warrantyThey accepted the responsibility and made it rightI don't think you can ask more than that from a companyI highly recommend Florida Water and Energy

NEED COMPANY TO REMOVE THE DEFFECTIVE EQUIEPMENT AND INSTALL BRAND NEW UNIT
SINCE THE INSTALLATION OF THE NEW A/C STYLE NAME RHEEM-MODEL RH1T3617STANSERIAL #WON 6/16/WE HAVE BEEN HAVING ISSUES WITH IT NOT WORKING PROPERLY,THE A/C THERMOSTAT WAS CHANGED, THE TRANSFORMER WAS CHANGED TWICE INSIDE THE FURNACE AND IT WAS LEAKING WATER IN THE GARAGE.THEY CAME TO OUR HOME TIMES TO FIX THE PROBLEM AND HAS NOT YET BEEN RESOLVED THEY LEFT THE RETURN HANGING OUT THE WALL AND STILL NOT FIXED,INSULATION THEY HAVEN'T YET COME BACK TO FINISH THERE JOB,TODAY 07/10/THEY WHERE SUPPOSE TO GET HERE FROM 12/3PM AND STILL NOT HERE ITS 6:PM TODAY HAVEN'T CALLED YET EITHER,SEVERAL TECH CAME TO TRY AND FIX THE PROBLEM BUT NOTHING YET HAS BEEN RESOLVED WE HAVE CONTACTED THE COMPANY MULTIPLE TIMES TO SPEAK TO THE A/C MANAGER DAN BUT NO LUCK GETTING HIM TO RETURN MY CALLS, THE SALES REPS NAMES IS STACEYJESSICA CAME WITH THE PAPER WORK FOR US TO SIGN THE CONTRACT EVERTHING WAS WRONG ST

WowFlorida Energy Water & Air, just installed my new Rainsoft home water filtration systemJean A*** my installer did a fantastic job of installing, showing me how to run my systemIf didn't leave until all my questions were satisfactorly answeredJean thanks again for the great job
Best regards, Gerald S***

I first purchased my water purification back in and I love itRecently I called Florida Energy to ask them if the could give me a quote on a new ACThey installed a new AC with an air purification systemThe installers are always very friendly and they answered all my questionsI would definitely recommend them

This company Install a Solar Water Heater with out Volusia County Permit, Damage our new metal roof, Installation done incorrectly , respond to our calls; answer machine, give a message, never any response, promises to correct issue, never doneRoof company can't warranty the roof due to the damage done by Florida Energy Water & Air, that is an impediment to have our Electrical Bill reduce and the possibility of claim our credit to the IRS for the clean environmental product use on both the roof and the solar water Heater
Product_Or_Service: Solar Water Heater ***
Account_Number: Purchase Agreement/C

Great service and very friendlyGeorge was very helpful and I would recommend himThanks again!

The technician that I had by the name of Tony he was very professional very well organized , clean and very pleasant

A company eager to help & to servePeople have been always very friendlyToday the technician serviced the rainsoft station - he was again very friendly, attentive and helpful answering all questions and concerns

We have had FEWA do major jobs at our residenceFirst was a water system that has improved our quality of life and saved us a considerable amount of moneyWe rate our system "outstanding"! We were so pleased with that outcome that we had their company redo both of our bathroomsAgain the quality and work completed was excellent The next major project was our cooling and heating systemThis included total replacement of our duct work, air handler, and compressorEverything that they promised they did and moreI would recommend Florida Energy Water and Air to anyoneFantastic company with fantastic people

Durand A*** was the tech that came out to my houseHe is extremely knowledgeable and helpful to get my system up and running after hurricane MatthewPolite courteous, and made me feel as though he genuinely cared about me and my family getting quality waterMrA*** should teach a course on customer serviceVery very VERY greatfull for his help

The installer was wonderful- explained everything! We were extremely pleasedExcellent

Company installed new water softener Did not use proper pipingPassed inspection because they insulated pipesJob looked like crap
Rain soft water softener was installedThey used cpvc piping which the company stated I requested which I did notI had asked several times to run it in pvcMade company pull permitFirst inspection failed due to improper strapping and cpvc pipe was not protected properly Tech came back out and insulated pipe with armor flex and black duct tapeInstall was hideous Inspector passed inspectionI let Josh and Nils know that I was unhappy with the "adjustment"Josh still reschulded inspection so it could pass knowing I wanted the pipe changed out This was back in late April early may I had spoken with josh on this matter a few times and he said he wanted to correct itHis solution was to take off the insulation and collect PaymentBy taking the insulation off the pipe will be unprotected againTherefore the inspection would not pass if

They had a salesman come to our house and give us a demonstration of a Rain Soft water treatment systemThe demo made our well smell and taste greatWe went for the lifetime warranty on the product for about $8600, were told we would never have to pay for service of the productWe signed up for itWith months the system did not work, the sulfur smell was back, we had a service tech come out, with a Rain Soft rep, they said we needed a chlorinating tank, which they installedThey told us to use Clorox bleach in it and if that didn't work, we would have to switch to chlorine, it didn't and we had to switchThen it stopped working after about weeks, of course we have to call them again for service, that is when we got the instructions for the chlorinating tank, we have to keep it fullThen we have had to keep calling them every month or two sinceWe received a call at the year mark, to schedule annual maintenance, I asked if there was a charge for this, they said yesApparently, after one year, we have to pay the labor on the system, the parts are no chargeNot exactly what we are told from the startDefinitely would not recommend these people to anyoneI think they scammed us

I have purchased several pieces of equipment from Florida Energy Water and AirThe company is always very thorough and the salesman answered all my questionsEven if I have a simple question he still responds quickly by a phone call or textThank you FEWA for my clean laundry and cool airJoel D***

These guys came in and were very professionalThey'd did a great job and explained everything to us

A company eager to help & to servePeople have been always very friendlyToday the technician serviced the rainsoft station - he was again very friendly, attentive and helpful answering all questions and concerns

The tech Anthony R*** was awesome he showed up right on time and follow my instructions to a teeMy experience with the company so far is great cant wait to use my new systemThanks to there fast speedy service

Very professional and polite explained everything

ben is the best technician explains everything very well is kind is excellent I recommend florida energie

We have had Rain Soft systems over the past years and would not live one day without itThis is one of the best things we have ever done for our home and children