Discovery Marketing & Distributing Inc.

MrA*** was extremely professionalHe was very punctual and always willing to answer any questions about the job
I was given very wise tips on how to transport the water systemHe stressed how important it was not to lose the plug for the systemAlso made sure I understood how to properly dispose of the salt water so my grass would not be ruined
I would give MrA*** stars but it only allowed me to do He's a great serviceman who I HIGHLY recommend for any intstall/uninstall job You can tell he takes pride and 100% ownership of his work
Thank you MrA*** for making this an easy and stress free process

I am very pleased with DevinGreat job he does

The guy who came out was Chris B*** and he was amazingHe couldn't find the main but, instead of leaving he worked tirelessly to get our system up and runningHe took the extra time to explain everything after busting tail digging a trenchIf this type of dedication is what We have to look forward to then this has become a stellar decision!

Tony and his coworker are the best in the businessesPrompt professionals courteous and willing to go the extra mile for the customerGreat team and a more Valuable asset to this companyKeep up the Great work guys

I specifically recommend technician, Joshua B*** He puts up with a lot of crap from his customers, yet remains professional and friendly He's happy to answer questions and takes the time to explain things

While they indicated $initial price over the phone, technician on the job never gave estimate before starting work and gave $bill at the end
I had them come out and give an estimate and perform installation of 3rd party softener and filterWhile they indicated $initial price for installation their technician did not give estimate after arriving and taking a look but rather proceeded with work and simply gave us bill over $
Worst yet was that technician never installed filter because he felt that interchangeable media inside did not have carbonHe also spent hours going to *** for parts and billed for that timeInstead of using PEX pipe like the rest of the house he used PVC
Incomplete job, no estimate up front, price more than double than quoted over the phone, and although they are installer of this equipment you would think they carry parts on their trucks that is not the case

these company is a scammers, over priced on the equipment and their products are junk keep on broken.The rainsoft water system that I got from them broken every month, making water leak cost me each time dollar water billplease beware sale man BRIAN O***, seem to be a good person But all lies, I have a costly lesson because I trusted him

Devin J**, was a very polite young man and knowledgeable in his workI asked many questions and I was confident that he knew what he was talking about

Service was excellent

Sales associate deceptively offered a $gift card to have hone water tested (1/hr sales pitch) after which we received only a $gift card
On 10/I was shopping in *** and was approached by an associated of Florida Energy, Water & Air (FEWA) asking if I would be interested in a home water quality evaluationHe said FEWA would provide a $gift card if I agreed to the evaluation, so I gave him my name, address, and phone number On 10/25, a representative of FEWA contacted me by phone to schedule the in-home evaluation and also promised a $gift card would be provided after the visit On 10/29, the FEWA sales rep visited our home and provided a 1/hour presentation, conducting a few tests of our water versus the water conditioned by their equipment We decided not to pursue the purchase of any of the offered equipment as the sales rep provided a card with a redemption code to obtain the gift card I went online the next day to request my gift card and was se

Christian was thoughtful and kindHe worked quietly and efficientlyHe discussed location of the system and how it was hooked up both outside and insideWhat a sweet person

Very professiknal and courteous! He was prepared with a new electrical board at hand and installed it quickly and efficiently

Paid for repairs to my water softener system still not working properly They were like oh well giggling and said next apt would be 10/31/
They came out on 10/23/2017, which they were supposed to come out the Friday previous 10/20/ For which I didn't complain even though I took off work to be home The tech made repairs supposedly on the 23rd with used parts as stated in his invoice, unacceptable The tech left parts off of my equipment, when I contacted him he stated the parts weren't necessary and could keep them if I wanted, unacceptable(this is all in his texting by the way.) Advised him of still having hard water days after repairs, he said to give it time, unacceptable again Texted him the next day which he replied to contact the company for a water test To which I did on the 25th They gave me a date to test the water of 10/ Unacceptable again Horrible company now and I really don't understand what happened because I've used them before and not

Too many hidden fees for a system that broke
We spent over $on a brand new Rainsoft TC water filtration system in June We have also spent the additional (but not well disclosed to customers) $service fee every months to have someone "service" our brand new systemWe also buy the salt to refill our system, which is $or so bucks every year, which is also not provided to us or really mentioned that we would have to pay forThe last time someone was by to "service" our system was in January 2017, just over months agoSunday morning, July 16, 2017, we noticed a sound coming from the outside the houseWe went outside to find our rainsoft system spewing water all over our sidewalkWe called the emergency weekend number, left our name and number and explained that we had turned off the water because the system was obviously broken, and it had been leaking water probably all nightNo one called us backThis morning, July 18, we followed up since no one ever called

I had Steve the technician come here and service our water softenerHe was great, very professional, very knowledgeable as to what he was doing and very friendly

Very inexperienced companyThey sold me an air conditioner that they do not know how to work on and it keeps breakingNobody answers the after hours number and they never have parts to fix somethingI wouldn't recommend this company to anyoneI bought the solar attic fan, water softener, and air conditionerBeing a loyal customer you would think things would be fixed but they have no experience on fixing anythingI had techs tell me something different

The tech Anthony R*** was awesome he showed up right on time and follow my instructions to a teeMy experience with the company so far is great cant wait to use my new systemThanks to there fast speedy service

Devontay D*** was very informative and kind got the job done in a timely matter very happy with the service that was given I would most definitely recommend this company and service

Very professional and knowledgable installer

Sean did an amazing job installing our filtration systemThank you so much