Discovery Marketing & Distributing Inc.

Strongly recommend, the tech that came out was very informative about the system he was installingHe was very professional in both the way he presented himself and the way he did his job

Devin J**, was a very polite young man and knowledgeable in his workI asked many questions and I was confident that he knew what he was talking about

While they indicated $initial price over the phone, technician on the job never gave estimate before starting work and gave $bill at the end
I had them come out and give an estimate and perform installation of 3rd party softener and filterWhile they indicated $initial price for installation their technician did not give estimate after arriving and taking a look but rather proceeded with work and simply gave us bill over $
Worst yet was that technician never installed filter because he felt that interchangeable media inside did not have carbonHe also spent hours going to *** for parts and billed for that timeInstead of using PEX pipe like the rest of the house he used PVC
Incomplete job, no estimate up front, price more than double than quoted over the phone, and although they are installer of this equipment you would think they carry parts on their trucks that is not the case

Tony and his coworker are the best in the businessesPrompt professionals courteous and willing to go the extra mile for the customerGreat team and a more Valuable asset to this companyKeep up the Great work guys

Showwd up when they saidFixed equipment fastExplained what they did and what to expectGreat

I had a Rainsoft home filtration system installed quickly and professionally by knowledgeable technicians a couple of years ago The sales person patiently answered all my questions and helped me pick out the appropriate system for my needs I am happy with it and glad I decided to make the purchase

The company is charging me for a service in which the did not inform me of the fee prior to the work being completed
This company contacted me in December regarding a regular service for my water treatment/softener deviceThere was no mention of a fee for the service, and previous services have been free and covered by warrantyI had to cancel the appointment and reschedule, still no mention of a fee by the companyOn the day of the actual rescheduled service (1/3/18) I was at work and my partner was at the house where the device is locatedIn the morning, the service technician called me to tell me he would be at the house between 1pm and 3pm, still no mention of a feeI received a text message from my partner around 2:08pm and saw it at 2:30ish pm (as I was at work) that asked if I had left a check or some form of payment for the serviceI called the company and complained about the request for money as I had not been informed of any feeThey asked me to call the technician

George was very courteous and kind and did a great job tuning up my Rainsoft water softener
I highly recommend him as a service technician

I had a new A.Cunit install in September by this companyIt is now November and I have had to call them for service for timesJust got off the phone with them again in factIssues have not been resolved even though it is a brand new unitThe call center is rudeScheduling is terrible and their after hours emergency service does not exist, they make you wait until mid next dayThat is why I just got off the phone with them forThe A.Cthey installed is great.....when it works

MrA*** was extremely professionalHe was very punctual and always willing to answer any questions about the job
I was given very wise tips on how to transport the water systemHe stressed how important it was not to lose the plug for the systemAlso made sure I understood how to properly dispose of the salt water so my grass would not be ruined
I would give MrA*** stars but it only allowed me to do He's a great serviceman who I HIGHLY recommend for any intstall/uninstall job You can tell he takes pride and 100% ownership of his work
Thank you MrA*** for making this an easy and stress free process

A quick installation, with highly trained technicians

I have been very satisfied with FEWA I have a water softner with them and they stand behind their product and their service I have been a customer for years and would highly recommend them Thank you for standing behind your product.....DianeMS

Friendly, knowledgeable, and professional staff

Heolay was very courteous, professional and efficient with installation of our water systemHe addressed all our questions and is very knowledgeable about RainsoftHe is certainly an asset to your CompanyThank you Heolay

I am very pleased with DevinGreat job he does

Rain soft took my money installed a system that didn't and wouldn't fit my needs and then left me stranded with buy a whole system just fix half probl
12/I had rain soft come into my home and test my water and told they could fix all my problemsAfter th install everything was great until I noticed my water was still coming out yellow so I call d them back they came and put more resin in the tank in the garage, after that is when I noticed the scale in my dish washer and sink I thought it was the soap they gave me so I switched brands and watched it it wasn't the soap so I called them out the guy said it saltwater intrusion he didn't run a test he just looked at the sink so I asked what can they do cause we just got this system not even a month ago can we just add the few pieces of the RO that he recommended I was told I can buy a whole new RO system for the whole house which is another 10k and we just spent 8k cash or I can settle for a under the sink system that cost but

I have my Rainsoft system for over years and we can't live without itThe service we have experienced over these years have been prompt and the service men are knowledgeable and friendly
By the way we plan to keep our system for lifePlease call me if you need re-assurance
Bishop k***

Yes buyer beware
I sent in the water sample at *** and got sucked inI have a Rain Soft Water System$+ interest that compound DAILYSystem works great but found out I could have had a cheaper system if I bought it at ***
The worst part of this company is they will not stop calling you from Orlando call centerI got calls a month and sometimes calls a weekThe lady on the phone would say thing that we got a report that your system is brokenI NEVER EVER CALLED THEMI asked over and over DID MY Rain Soft System SEND YOU AN EMAIL? She would just laugh and say no it is not capable of that So I marked the phone numbers as SPAM on my Cell PhoneWell they could not reach me THEY CALLED MY WORK PHONE NUMBER AND SAID THAT IT WAS AN EMERGENCY THAT THEY NEEDED TO TALK TO MEI told them to NEVER call my place of employment again
My system needs only yearly serviceI have not needed to call them ever and I have had this system for over years
The technician came over 01/and I gave him my credit card and I waited for months for it to show upThen a few weeks ago I get a bill that the card was declinedI called the *** and they said no one submitted the bill and they did not decline any purchasesOnly good thing that came out of this is they have not called since FebruaryOh and the free soap that they sent with the systems is not worth using, just trash it or refuse to take it

these company is a scammers, over priced on the equipment and their products are junk keep on broken.The rainsoft water system that I got from them broken every month, making water leak cost me each time dollar water billplease beware sale man BRIAN O***, seem to be a good person But all lies, I have a costly lesson because I trusted him

The guy who came out was Chris B*** and he was amazingHe couldn't find the main but, instead of leaving he worked tirelessly to get our system up and runningHe took the extra time to explain everything after busting tail digging a trenchIf this type of dedication is what We have to look forward to then this has become a stellar decision!