Hello, I purchased a living social deal early 2014, the business closed down last year The companies policy and companies similar to such (groupon) has accepted my form of payment, and if a business closes to no fault of the consumer, the consumer would retrieve credit for the amount purchased paid
The promotional value has an expiration date, and then after such date, you can normally use the amount paid at the 3rd party business In cases where businesses close, it makes no sense to just leave the consumer 100% out of pocket for the exchange, I have had similar situations happen with groupon, and no problem, they give me store credit for the online services
Below is a link to a similar situation happening with LivingSocial, and shows resolution with giving customers credit for amount purchased
https://watchyourbuck.com/2011/06/07/livingsocialdeal/#comments
I have been in contact with the business through many exchanges, I am demanding to see the terms and condi
I purchased tickets using a promo code The promo stated 25% discount up to $ My discount was only applied to of the tickets I had an online chat with *** that told me I was correct and discount would've been applied but was needed to be done individually I asked for a supervisor to assist and apply the discount since I qualified at the time of purchase *** came on the line and said he couldn't apply discount I do not feel this is good business practice since it was tricky to apply the discount Basic customer service would be to honor what I qualified for at the time of purchase Please advise
I have done cryotherapy previously with another company and like it so I purchased a voucher for sessions on Friday 10/29, the merchant is closed Sat-Mon but I was able to schedule my first session for Tuesday 10/ After being checked in (at which time they took my voucher) I was informed that this merchant uses a different method to do this treatment Due to my claustrophobia I am unable to do the therapy using their method The merchant told me to contact living social about getting a refund which I did immediately both via phone and via e-mail In both instances assistance was declined (even when I offered to accept living social credit in lieu of a refund to my card) I would like some assistance in working with living social because I believe they are being unreasonable in regards to my situation, and on their website they advertise a "good deal guarantee" where if I contact them within fourteen days (which this has been) they claim they will work with me to make things r
I placed an order with Living Social and have not received the product yet In the description of the item it states that the product will ship within 3-bus days of redemption It has been days After several attempts, I still have not received the product and they will not refund my monies
I purchased mini *** Ipads from living Social and received them fineBut, inside the packets where are *** plugs and not *** Ipad PlugsI contacted the customer service department and communicated with Yenci and she said there is nothing they can do about itSeems like a Scam to purchase a product one can't use since there is not the correct plugs for them?
I purchased tickets to *** *** Group from Livingsocial.com I purchased the tickets from my cell phone The information displayed on my cell phone was apparently not all the same information as the full website (according to living social's customer service) The fine print did not include an age restriction Apparently individuals under the age of are not permitted in the theater Half my group is under the age of HAD THAT IMPORTANT INFORMATION BEEN AVAILABLE, I WOULD NOT HAVE PURCHASED THE TICKETS A "final sale" cannot be final if pertinent information is omitted, whether intentional or not It is not the consumer's job to ensure the text of a merchant's website translates properly across all mediums I have photographic proof, overlapping screen shots, showing that the age restriction was not on displayed on my phone under the fine print section I reached out several times to living social without avail
I purchased item thru Living social for voucher for *** *** I then ordered the personalized sign from *** *** Received it with the name on the sign misspelled I contacted Living Social and they say I need to go thru *** *** I contacted Personalized Planet and they gladly refunded my shipping cost which is the only monies paid to Personalized Planet from meThey referred me back to Living Social who I paid the $cost of the signLiving Social will not refund me the money even though I received a personalized sign with the wrong/misspelled name on it and can not be used I paid Living Social for the sign not *** *** I am requesting a refund
I order tablets on the 27th of November I was lied to days straight that it wasn't a issue with my payment or order and its processing just to have my order canceled after I brought more than a $in accessories for these tablets that can't be refunded to me and I'm extremely pissed off about this matterI was told that they ran out of inventory but this morning they still got inventory for saleI feel like since they took me thru all of this bull and the fact that I spent out money that cant be refunded to me that they need to make this awful situation rightI have shown my attorney all of message that I screenshot from conversations with them I'm trying not to make this a legal matter but I was want those tablets that I had ordered
Purchased a voucher from an out of town restaurantUnable to dine because our party was approached by two aggressive menThey were trying to solicited us for money but we informed them we weren't interestedOne man raised his shirt up at us to display what appeared to be a small hand gunWe pulled off to never return to that areaAfter notifying Living Social of our encounter we were told we would not be able to receive a credit, refund or anything for our unused voucherIt was not worth putting the lives of our family members lives on the line trying to redeem this voucherLiving social had no remorse in trying to understand our situationIt is very unfortunate that they never consider the customer concerns or complaintsThey are only worried about their hidden policies on purchase returnsI highly recommend not purchasing any vouchers from an establishment that feels its customers lives are not worthy when visiting these area businessesThey do not check the credibility of these businesses or the areas in which they are located before they place these items up for sale BUY AT YOUR OWN RISK! I was only asking for a credit if the money could not be refunded
Last Monday I spoke to *** at Living Social *** about a vendor I could not reach to even make an apptIt's all over the internet that this is a scamThe vendor has taken down their websiteNo one answers their phone*** could not get in touch with them eitherI was supposed to get an answer by 3:PM Thurs, within hoursNo answerIt's way over hours
Voucher *** to Blissed Out Therapeutics
I do not want Deal Bucks, I want a refund and I want my account closedYou have lied to meI am a long time customer but I am done with you
I purchased a voucher on Living Social for *** *** for $for a package worth $It was for a full day pontoon boat rental during Monday through FridayI tried to use the voucher times but was not able to secure a day that I could use it before it expired on August 23, As noted on my account, even though the deal expired, I still have a value of $(the amount I paid) available for use I called last week to see if I could book a rental expecting only to be able to use the $toward the cost I was told that the company had been sold and was no longer in business I contacted Living Social via email (no phone number is available on their site) and I was told multiple times that I would be able to use the amount I paid for the voucher They did not seem to understand that the business is closed so I emailed them a few more times I asked them where they would like me to use the $as the company no longer exists I asked if they could gi
Livingsocial advertises "local" deals and in my local deals there was something I purchased where I could convert photos to dvdAs I have done numerous purchases with them over many years I have never had the need to feel like I need to examine everything for restrictionsAfter I purchased them I went to look for how to redeem like and that is where I saw that this was a local deal only but for Illinois.......Not NY and not Long IslandThere should be no reason why anyone would think that they should have to travel 15+ hours just to redeem a voucherMy trip would offset the "savings" I would have gottenI think they fully tired to play bait and switch with its customers and I feel its disgustingI have purchased these same deals in the past where converting photos if not local you were able to mail them inI contacted customer support and they fed me well it was in the fine print but that is no excuse for them breaking their own advertisingThis was fully misleading
I've purchased two tickets to *** Wine & Food Festival, * ** *** *** * *** YoungCircle, ***, FL for Saturday, June 3, @PMWe went and found out that the dates were changed to July 8, as I thought maybe I purchased the wrong dateOn July 8th, I called ArtsPark Young Circle just to be sure it is happening because the weather was pretty bad that dayThe message was to contact the merchant where the tickets were purchased fromIn other words the event was canceledI contacted Living Social for a refund via email and they refusedSo I called and requested and I was promised to get a refund within to business daysIt has been business days and I contacted them two more times and said that they issued a refund to my credit card which I never received until this dayPlease helpTheir fine lines say" for any canceled events, they will automatically refund your account" but never did
I provided proof of purchase for a Livingsocial deal I purchased and I even provided a copy of the living social deal I purchased and they said they can't find the deal and won't return my moneyI even submitted my bank statement showing the money deducted from my credit card on the date of purchaseThere system has a glitch and has no record of me purchasing this voucher and even though I submitted proof they still refuse to refund my money
A group of my co-workers and I purchased vouchers from Living Social for paddle boardingAccording to the email we were to call the paddle board company and schedule an appointmentDays later, I drove by the establishment and it was closed, I assumed because it was Memorial DayWhen I returned to work on Tuesday, I called to schedule an appointment Father's Day weekendUpon calling the number listed on living social's website, the number was no longer in serviceI went online and googled for the updated informationThe same number was listedI called and was told the paddle board company did not have another phone numberI immediately got in touch with living social only to find out that because days had already gone by, that I was going to receive a living social credit and not a refund to my debit cardThe representative I spoke with called the paddle board company while I was on the phone only to hear a message the number was no longer in serviceThe rep stated she would "escalate" the call and I would receive an email within hours with an updatehours passed and no emailI called living social and spoke with JuanJuan stated there was no record of my call or my complaintJuan stated he would start the "escalation process"I asked why the living social deal was still being offered on their website when they knew the company is no longer in businessHe did not have an answerHe went on to tell me he was going to find out who took my initial call and that they would face serious punishmentI told him I was only interested in getting a full refund to my debit cardI asked for a mailing address for the company so that I could write a complaintJuan suddenly was not able to hear me on the phone and the call was disconnectedI cannot believe a company would knowingly offer a service when the company is no longerI will never use social living again nor will I recommend them to anyoneHow can they get away with scamming customers
I was enrolled in the *** *** Program where I am suppose to receive cash back on eligible purchases using a registered credit cardI did that on April and the cashback never postedI followed up at the beginning of May and was tasked to submit the receipt as proof and I would hear back within hoursI did it immediately, a week went by and no responseI followed up again, resent the documentation, and no responseFinally on May 31, 2017, a representative called and confirmed the receipt was received and the cash back would show up in 7-daysNo cash back showed upI wrote to Living Social again, someone responded on June asking me to resend the receipts (Request: ***) - I sent it AGAIN and no response againI followed up on June 21, and again on June with no responseIn my last effort, I wrote to Ms *** *** an executive at Living Social, and she did not respondI am missing *** *** cashback from my purchase and the amounts accr
I bought a groupon from Living social for permanent hair removal and the hair removal place never opened for my scheduled appointment and refuses to call me backLiving social has a day refund policy, but I had to wait a week to get into the hair removal salonWhen I asked for a refund from Living social they refused and offered a chance to put the money towards another grouponWhy would I want to do that when the first one didn't work out I would like my $dollars back because they are advertising for a business that has bad business practices
I've bought a voucher from the service, with the promise that the amount paid would never expire, even after the voucher had expired (basically the promotional value would expire)
However, after the business for the voucher has closed, LivingSocial is refusing to refund the amount paid as store credit or similarConsidering the business for the voucher has closed, there is no way to use the amount paid that is supposed to never expire
My sister lives in Japan (military dependant) I live in San Antonio (came here as a military dependant) My sister knows nothing of the services in San Antonio and thought sending me a gift certificate for a day spa through LivingSocial for my birthday was helpful LivingSocial sent me the email on 3/10/17, and when I received it I opened the email with attached "gift certificate" and saw what I believe was a mani/pedi service for a salon I have not been to but saw it was in San Antonio I am going on vacation in August and decided to save the email and gift certificate for services closer to my vacation date Today I attempted to open the "gift certificate", but I am unable as it gives the error
"livingsocial
Oops! Error
The page you requested could not be found Please check the URL and try again, or click the button below to browse all of our amazing deals."
I called LivingSocial as it is impossible to do anything online unless you have an account with LivingSocia
I purchased a Sealy Response Performance 14" Cushion Firm or Plush Pillowtop Mattress Set with Posturepedic Technology™ from Living Social on 6/9/I received a confirmation on 6/13/stating that the item was with shipper STI for delivery and would be delivered within 3-business daysThe shipper never contacted me and I never received the item Per Living Social's website, the item should have been delivered within 3-weeks of purchase (NLT 7/6/18) I have not received it One week ago I contacted Living Social to request assistance in obtaining delivery information from the shipper They have been unable to provide any information regarding the item or when it would be delivered I contacted them today to request a refund The stated they will not refund my money because the item was "Final Sale" I explained that they have not provided the item per the terms of the purchase and so are required to refund my money They still refuse to issue a refund despite the fact th
Hello, I purchased a living social deal early 2014, the business closed down last year The companies policy and companies similar to such (groupon) has accepted my form of payment, and if a business closes to no fault of the consumer, the consumer would retrieve credit for the amount purchased paid
The promotional value has an expiration date, and then after such date, you can normally use the amount paid at the 3rd party business In cases where businesses close, it makes no sense to just leave the consumer 100% out of pocket for the exchange, I have had similar situations happen with groupon, and no problem, they give me store credit for the online services
Below is a link to a similar situation happening with LivingSocial, and shows resolution with giving customers credit for amount purchased
https://watchyourbuck.com/2011/06/07/livingsocialdeal/#comments
I have been in contact with the business through many exchanges, I am demanding to see the terms and condi
I purchased tickets using a promo code The promo stated 25% discount up to $ My discount was only applied to of the tickets I had an online chat with *** that told me I was correct and discount would've been applied but was needed to be done individually I asked for a supervisor to assist and apply the discount since I qualified at the time of purchase *** came on the line and said he couldn't apply discount I do not feel this is good business practice since it was tricky to apply the discount Basic customer service would be to honor what I qualified for at the time of purchase Please advise
I have done cryotherapy previously with another company and like it so I purchased a voucher for sessions on Friday 10/29, the merchant is closed Sat-Mon but I was able to schedule my first session for Tuesday 10/ After being checked in (at which time they took my voucher) I was informed that this merchant uses a different method to do this treatment Due to my claustrophobia I am unable to do the therapy using their method The merchant told me to contact living social about getting a refund which I did immediately both via phone and via e-mail In both instances assistance was declined (even when I offered to accept living social credit in lieu of a refund to my card) I would like some assistance in working with living social because I believe they are being unreasonable in regards to my situation, and on their website they advertise a "good deal guarantee" where if I contact them within fourteen days (which this has been) they claim they will work with me to make things r
I placed an order with Living Social and have not received the product yet In the description of the item it states that the product will ship within 3-bus days of redemption It has been days After several attempts, I still have not received the product and they will not refund my monies
I purchased mini *** Ipads from living Social and received them fineBut, inside the packets where are *** plugs and not *** Ipad PlugsI contacted the customer service department and communicated with Yenci and she said there is nothing they can do about itSeems like a Scam to purchase a product one can't use since there is not the correct plugs for them?
I purchased tickets to *** *** Group from Livingsocial.com I purchased the tickets from my cell phone The information displayed on my cell phone was apparently not all the same information as the full website (according to living social's customer service) The fine print did not include an age restriction Apparently individuals under the age of are not permitted in the theater Half my group is under the age of HAD THAT IMPORTANT INFORMATION BEEN AVAILABLE, I WOULD NOT HAVE PURCHASED THE TICKETS A "final sale" cannot be final if pertinent information is omitted, whether intentional or not It is not the consumer's job to ensure the text of a merchant's website translates properly across all mediums I have photographic proof, overlapping screen shots, showing that the age restriction was not on displayed on my phone under the fine print section I reached out several times to living social without avail
I purchased item thru Living social for voucher for *** *** I then ordered the personalized sign from *** *** Received it with the name on the sign misspelled I contacted Living Social and they say I need to go thru *** *** I contacted Personalized Planet and they gladly refunded my shipping cost which is the only monies paid to Personalized Planet from meThey referred me back to Living Social who I paid the $cost of the signLiving Social will not refund me the money even though I received a personalized sign with the wrong/misspelled name on it and can not be used I paid Living Social for the sign not *** *** I am requesting a refund
I order tablets on the 27th of November I was lied to days straight that it wasn't a issue with my payment or order and its processing just to have my order canceled after I brought more than a $in accessories for these tablets that can't be refunded to me and I'm extremely pissed off about this matterI was told that they ran out of inventory but this morning they still got inventory for saleI feel like since they took me thru all of this bull and the fact that I spent out money that cant be refunded to me that they need to make this awful situation rightI have shown my attorney all of message that I screenshot from conversations with them I'm trying not to make this a legal matter but I was want those tablets that I had ordered
Purchased a voucher from an out of town restaurantUnable to dine because our party was approached by two aggressive menThey were trying to solicited us for money but we informed them we weren't interestedOne man raised his shirt up at us to display what appeared to be a small hand gunWe pulled off to never return to that areaAfter notifying Living Social of our encounter we were told we would not be able to receive a credit, refund or anything for our unused voucherIt was not worth putting the lives of our family members lives on the line trying to redeem this voucherLiving social had no remorse in trying to understand our situationIt is very unfortunate that they never consider the customer concerns or complaintsThey are only worried about their hidden policies on purchase returnsI highly recommend not purchasing any vouchers from an establishment that feels its customers lives are not worthy when visiting these area businessesThey do not check the credibility of these businesses or the areas in which they are located before they place these items up for sale BUY AT YOUR OWN RISK! I was only asking for a credit if the money could not be refunded
Last Monday I spoke to *** at Living Social *** about a vendor I could not reach to even make an apptIt's all over the internet that this is a scamThe vendor has taken down their websiteNo one answers their phone*** could not get in touch with them eitherI was supposed to get an answer by 3:PM Thurs, within hoursNo answerIt's way over hours
Voucher *** to Blissed Out Therapeutics
I do not want Deal Bucks, I want a refund and I want my account closedYou have lied to meI am a long time customer but I am done with you
I purchased a voucher on Living Social for *** *** for $for a package worth $It was for a full day pontoon boat rental during Monday through FridayI tried to use the voucher times but was not able to secure a day that I could use it before it expired on August 23, As noted on my account, even though the deal expired, I still have a value of $(the amount I paid) available for use I called last week to see if I could book a rental expecting only to be able to use the $toward the cost I was told that the company had been sold and was no longer in business I contacted Living Social via email (no phone number is available on their site) and I was told multiple times that I would be able to use the amount I paid for the voucher They did not seem to understand that the business is closed so I emailed them a few more times I asked them where they would like me to use the $as the company no longer exists I asked if they could gi
Livingsocial advertises "local" deals and in my local deals there was something I purchased where I could convert photos to dvdAs I have done numerous purchases with them over many years I have never had the need to feel like I need to examine everything for restrictionsAfter I purchased them I went to look for how to redeem like and that is where I saw that this was a local deal only but for Illinois.......Not NY and not Long IslandThere should be no reason why anyone would think that they should have to travel 15+ hours just to redeem a voucherMy trip would offset the "savings" I would have gottenI think they fully tired to play bait and switch with its customers and I feel its disgustingI have purchased these same deals in the past where converting photos if not local you were able to mail them inI contacted customer support and they fed me well it was in the fine print but that is no excuse for them breaking their own advertisingThis was fully misleading
I've purchased two tickets to *** Wine & Food Festival, * ** *** *** * *** YoungCircle, ***, FL for Saturday, June 3, @PMWe went and found out that the dates were changed to July 8, as I thought maybe I purchased the wrong dateOn July 8th, I called ArtsPark Young Circle just to be sure it is happening because the weather was pretty bad that dayThe message was to contact the merchant where the tickets were purchased fromIn other words the event was canceledI contacted Living Social for a refund via email and they refusedSo I called and requested and I was promised to get a refund within to business daysIt has been business days and I contacted them two more times and said that they issued a refund to my credit card which I never received until this dayPlease helpTheir fine lines say" for any canceled events, they will automatically refund your account" but never did
I provided proof of purchase for a Livingsocial deal I purchased and I even provided a copy of the living social deal I purchased and they said they can't find the deal and won't return my moneyI even submitted my bank statement showing the money deducted from my credit card on the date of purchaseThere system has a glitch and has no record of me purchasing this voucher and even though I submitted proof they still refuse to refund my money
A group of my co-workers and I purchased vouchers from Living Social for paddle boardingAccording to the email we were to call the paddle board company and schedule an appointmentDays later, I drove by the establishment and it was closed, I assumed because it was Memorial DayWhen I returned to work on Tuesday, I called to schedule an appointment Father's Day weekendUpon calling the number listed on living social's website, the number was no longer in serviceI went online and googled for the updated informationThe same number was listedI called and was told the paddle board company did not have another phone numberI immediately got in touch with living social only to find out that because days had already gone by, that I was going to receive a living social credit and not a refund to my debit cardThe representative I spoke with called the paddle board company while I was on the phone only to hear a message the number was no longer in serviceThe rep stated she would "escalate" the call and I would receive an email within hours with an updatehours passed and no emailI called living social and spoke with JuanJuan stated there was no record of my call or my complaintJuan stated he would start the "escalation process"I asked why the living social deal was still being offered on their website when they knew the company is no longer in businessHe did not have an answerHe went on to tell me he was going to find out who took my initial call and that they would face serious punishmentI told him I was only interested in getting a full refund to my debit cardI asked for a mailing address for the company so that I could write a complaintJuan suddenly was not able to hear me on the phone and the call was disconnectedI cannot believe a company would knowingly offer a service when the company is no longerI will never use social living again nor will I recommend them to anyoneHow can they get away with scamming customers
I was enrolled in the *** *** Program where I am suppose to receive cash back on eligible purchases using a registered credit cardI did that on April and the cashback never postedI followed up at the beginning of May and was tasked to submit the receipt as proof and I would hear back within hoursI did it immediately, a week went by and no responseI followed up again, resent the documentation, and no responseFinally on May 31, 2017, a representative called and confirmed the receipt was received and the cash back would show up in 7-daysNo cash back showed upI wrote to Living Social again, someone responded on June asking me to resend the receipts (Request: ***) - I sent it AGAIN and no response againI followed up on June 21, and again on June with no responseIn my last effort, I wrote to Ms *** *** an executive at Living Social, and she did not respondI am missing *** *** cashback from my purchase and the amounts accr
I bought a groupon from Living social for permanent hair removal and the hair removal place never opened for my scheduled appointment and refuses to call me backLiving social has a day refund policy, but I had to wait a week to get into the hair removal salonWhen I asked for a refund from Living social they refused and offered a chance to put the money towards another grouponWhy would I want to do that when the first one didn't work out I would like my $dollars back because they are advertising for a business that has bad business practices
I've bought a voucher from the service, with the promise that the amount paid would never expire, even after the voucher had expired (basically the promotional value would expire)
However, after the business for the voucher has closed, LivingSocial is refusing to refund the amount paid as store credit or similarConsidering the business for the voucher has closed, there is no way to use the amount paid that is supposed to never expire
My sister lives in Japan (military dependant) I live in San Antonio (came here as a military dependant) My sister knows nothing of the services in San Antonio and thought sending me a gift certificate for a day spa through LivingSocial for my birthday was helpful LivingSocial sent me the email on 3/10/17, and when I received it I opened the email with attached "gift certificate" and saw what I believe was a mani/pedi service for a salon I have not been to but saw it was in San Antonio I am going on vacation in August and decided to save the email and gift certificate for services closer to my vacation date Today I attempted to open the "gift certificate", but I am unable as it gives the error
"livingsocial
Oops! Error
The page you requested could not be found Please check the URL and try again, or click the button below to browse all of our amazing deals."
I called LivingSocial as it is impossible to do anything online unless you have an account with LivingSocia
I purchased a Sealy Response Performance 14" Cushion Firm or Plush Pillowtop Mattress Set with Posturepedic Technology™ from Living Social on 6/9/I received a confirmation on 6/13/stating that the item was with shipper STI for delivery and would be delivered within 3-business daysThe shipper never contacted me and I never received the item Per Living Social's website, the item should have been delivered within 3-weeks of purchase (NLT 7/6/18) I have not received it One week ago I contacted Living Social to request assistance in obtaining delivery information from the shipper They have been unable to provide any information regarding the item or when it would be delivered I contacted them today to request a refund The stated they will not refund my money because the item was "Final Sale" I explained that they have not provided the item per the terms of the purchase and so are required to refund my money They still refuse to issue a refund despite the fact th