Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
The Dunkin' Brands Guest Support Team contacted this guest by phone on 1/8/All of the restaurants are independently owned and operatedGuest Support Representative addressed the issue with the guest and will notify the appropriate teams
The Loyalty Support Team of Dunkin' Brands had sent this guest an e-mail requesting additional information from her with regards to this The e-mail was sent to guest's email address of [redacted] on 2/23/ At this time there has been no additional information received from the guest
The Dunkin' Brands Guest Support team notified the Dunkin' Brands Loyalty Support team of the guest's issueA representative from the Loyalty Support team called the guest on 6/9/and left a messageThe representative also sent the guest an email requesting additional information
Dunkin' Donuts restaurants are independently owned and operated by franchise ownersA supervisor from the Guest Support team has requested that the franchisee reach out to the guest directly to address thisThe Dunkin' Brands Guest Support team has updated the guest's case with the appropriate people
The Dunkin' Brands Loyalty Support Supervisor contacted this guest via phone on 1/5/and left a voicemail for guest to call back to address this guest's concerns
Guest spoke to a Loyalty Support representative and supervisor regarding this case on 11/27/Representative addressed guest's concerns on 11//27/Loyalty Support Supervisor contacted guest on 11/28/and left a voicemail, as a follto address any further concerns with this guest
The Loyalty Support Representative from Dunkin' Brands has sent the guest an e-mail regarding this case The representative explained that the $on the account is not fee, but rather a Hold that his bank has placed on his debit/credit card The hold will be removed once the bank completes the transaction
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I have found the email in Junk folderI find that the business is requesting too much of my personal financial information: [redacted] Your name, as listed on the credit card used [redacted] The credit card type (***, [redacted] , etc.) and last four digits of the credit card -if you are using [redacted] ***, please include the DAN (Device Account Number)To find the DAN, on your iOs device open your Wallet app>select the card you paid with>tap "i" at the bottom>scroll to the bottom of the "info" page and look for the "DAN" field [redacted] The date and amount of each transaction [redacted] The card number of the DD Card that you reloaded this information is way too sensitive to be send over regular emailAfter waiting for quite a long time I contacted my bank and stopped the transaction which I think was better and more financially reasonable thing to do I am not seeking any freebies here or giftcards or other lavish extras I spend hrs on the phone with them the day it happened only to get transferred to the voicemail that was never returned, their email is getting directly to junk folder on *** etc I personally think that DD has the worst customer service Revdex.com may close this complaint but there are way too many people out there that are in the same situation as I amRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
The Dunkin' Brands Loyalty Support Team contacted this guest on 1/8/A voicemail was left for guest,requesting guest contact Dunkin' Brands Loyalty Support Team back, so the issue can be addressed
The Dunkin' Brands Guest Support Team has notified the appropriate teams of the guest's complaintThe Guest Support Team has requested that the franchise owner reach out to the guest to address this issue
Revdex.com:Dunkin' Donuts contacted me in reference to complaint # [redacted] and I accept their responsePlease close my complaint as resolved.Thank you for your assistance in addressing my issue Regards, [redacted]
Dunkin' Brands Guest Support has notified the franchise owner of the restaurant of this complaintThe restaurants are independently owned and operatedGuest Support has requested that the franchisee reach out to the guest in regards to this issue
Dunkin' Brands Loyalty Support team contacted the guest via telephone on 11/15/The Loyalty Support team left a voicemail for the guest and are waiting to hear back
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
The restaurants are independently ownedand operated businessesWe have notified the franchise owner of the locationand requested they contact the employee directly
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
The Dunkin' Brands Guest Support Team contacted this guest by phone on 1/8/All of the restaurants are independently owned and operatedGuest Support Representative addressed the issue with the guest and will notify the appropriate teams
The Loyalty Support Team of Dunkin' Brands had sent this guest an e-mail requesting additional information from her with regards to this The e-mail was sent to guest's email address of [redacted] on 2/23/ At this time there has been no additional information received from the guest
The Dunkin' Brands Guest Support team notified the Dunkin' Brands Loyalty Support team of the guest's issueA representative from the Loyalty Support team called the guest on 6/9/and left a messageThe representative also sent the guest an email requesting additional information
Dunkin' Donuts restaurants are independently owned and operated by franchise ownersA supervisor from the Guest Support team has requested that the franchisee reach out to the guest directly to address thisThe Dunkin' Brands Guest Support team has updated the guest's case with the appropriate people
The Dunkin' Brands Loyalty Support Supervisor contacted this guest via phone on 1/5/and left a voicemail for guest to call back to address this guest's concerns
Guest spoke to a Loyalty Support representative and supervisor regarding this case on 11/27/Representative addressed guest's concerns on 11//27/Loyalty Support Supervisor contacted guest on 11/28/and left a voicemail, as a follto address any further concerns with this guest
The Loyalty Support Representative from Dunkin' Brands has sent the guest an e-mail regarding this case The representative explained that the $on the account is not fee, but rather a Hold that his bank has placed on his debit/credit card The hold will be removed once the bank completes the transaction
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I have found the email in Junk folderI find that the business is requesting too much of my personal financial information: [redacted] Your name, as listed on the credit card used [redacted] The credit card type (***, [redacted] , etc.) and last four digits of the credit card -if you are using [redacted] ***, please include the DAN (Device Account Number)To find the DAN, on your iOs device open your Wallet app>select the card you paid with>tap "i" at the bottom>scroll to the bottom of the "info" page and look for the "DAN" field [redacted] The date and amount of each transaction [redacted] The card number of the DD Card that you reloaded this information is way too sensitive to be send over regular emailAfter waiting for quite a long time I contacted my bank and stopped the transaction which I think was better and more financially reasonable thing to do I am not seeking any freebies here or giftcards or other lavish extras I spend hrs on the phone with them the day it happened only to get transferred to the voicemail that was never returned, their email is getting directly to junk folder on *** etc I personally think that DD has the worst customer service Revdex.com may close this complaint but there are way too many people out there that are in the same situation as I amRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
The Dunkin' Brands Loyalty Support Team contacted this guest on 1/8/A voicemail was left for guest,requesting guest contact Dunkin' Brands Loyalty Support Team back, so the issue can be addressed
A representative from the Dunkin' Brands Loyalty Support team spoke with the guest on 5/22/The guest's issue has been resolved
The Dunkin' Brands Guest Support Team has notified the appropriate teams of the guest's complaintThe Guest Support Team has requested that the franchise owner reach out to the guest to address this issue
Revdex.com:Dunkin' Donuts contacted me in reference to complaint # [redacted] and I accept their responsePlease close my complaint as resolved.Thank you for your assistance in addressing my issue Regards, [redacted]
Dunkin' Brands Guest Support has notified the franchise owner of the restaurant of this complaintThe restaurants are independently owned and operatedGuest Support has requested that the franchisee reach out to the guest in regards to this issue
Dunkin' Brands Loyalty Support team contacted the guest via telephone on 11/15/The Loyalty Support team left a voicemail for the guest and are waiting to hear back
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Dunkin' Brands Loyalty Support Team has been made aware of guest's complaint The team will be reaching out to guest directly regarding this case
The restaurants are independently ownedand operated businessesWe have notified the franchise owner of the locationand requested they contact the employee directly