Dunkin' Brands Loyalty Support Team has been made aware of guest's complaint A representative will be contacting the guest directly regarding this case
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I appreciate the response and understand that they stores are franchised and independently ownedThe owner has now had a week to respond to me and has failed to do so Does B&R not have a company policy regarding the pricing of services and products? I would think the company would be upset to find that one of its franchisees is charging $for onei ice cream flavor in a small cake and insisting on only using Oreo ice creamThat is a disservice to customers and financially taking advantage of themRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Dunkin' Brands Guest Support Team received a message from the Franchise Representative notifying us that they had spoken to this guest regarding this case This store is independently owned and operated by an individual franchise owner Guest Support has made the Franchise Owner aware of the guest's additional feedback regarding this case
The Dunkin' Brands Guest Support team sent the guest an email on 07/24/requesting additional information in regards to this complaintDunkin' Donuts restaurants are independently owned and operated by franchise ownersWhen the guest responds with the store location, we will request that the franchise owner reach out to the guest directly to address this complaint
Dunkin' Brands Loyalty Support Team has been made aware of guest's complaint A representative will be contacting the guest directly regarding this case
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I appreciate the response and understand that they stores are franchised and independently ownedThe owner has now had a week to respond to me and has failed to do so Does B&R not have a company policy regarding the pricing of services and products? I would think the company would be upset to find that one of its franchisees is charging $for onei ice cream flavor in a small cake and insisting on only using Oreo ice creamThat is a disservice to customers and financially taking advantage of themRegards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Dunkin' Brands Guest Support Team received a message from the Franchise Representative notifying us that they had spoken to this guest regarding this case This store is independently owned and operated by an individual franchise owner Guest Support has made the Franchise Owner aware of the guest's additional feedback regarding this case
The Dunkin' Brands Guest Support team sent the guest an email on 07/24/requesting additional information in regards to this complaintDunkin' Donuts restaurants are independently owned and operated by franchise ownersWhen the guest responds with the store location, we will request that the franchise owner reach out to the guest directly to address this complaint