Durizon Roofing & Construction, LLC

per [redacted] we have every intention of repairing her roof but ,mrs [redacted] continues to disagree and wont allow us or give us permission to get on her property.we have been fair and honest in doing the work but how can we even began to do so if she is being unco-operative.please explain this to us thank you

advised client that we will be addressing his client with in the next days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and DO NOT find that this resolution is satisfactory to me Regards, [redacted] I disagree we have attempted by phone and certifed mail and have not received any letters or phone calls In fact as I write this note at 4:pm on August25th I called both phone numbers listed on the paper work and first number 210-762-goes to a fast busy signal, 210-281-recording comes on and no idenfing voice message picks up so I have left another voice messagePlease contact me at this email or phone numbers listed

We sent someone from our office two times and also called with no answerWe are doing hundreds of roofs in San Antonio with many satisfied customersWe need Mrs [redacted] to call our office at [redacted] and we would be happy to figure out what the problems are

spoke to mr[redacted] advised him that I would try to get his roof done by moneay 8/22/and speak scheduler and do it or call him back

Client was in our office on 8/3, we met with him, that we have him on the appointment list by no later, then 10/in which then we will call him, to set, time & dateWe will have his roof and anything else that is on his contact resolve [redacted]

Good afternoon, My name is [redacted] Administration Assistant for Durizon & Roofing and Construction, L.L.C [redacted] is on our priority list to have his roof done Thank you if any questions please contact us at [redacted]

Complaint: [redacted] I am rejecting this response because:I want to cancel that I accept this business to complete the roofing in 30-days We all know they will NOT FINISH OR HONOR THEIR CONTRACT Do Not Close this complaint as being Resolved It is not Agreed Ms [redacted] Regards, [redacted]

We contacted Mrs [redacted] on 6/22/and set up a date of completion of 7/15/ Mrs [redacted] spoke with our office manager ***

Mrs [redacted] We will be abled to start on her roof by no later then 9/4/per mgrThank you ***- Agent forRichard Stevens & Mark Rodriguez

Beware of this company! They took a down payment to replace our roof and never contacted us again After several attempts to reach them by phone and making several trips to to office (always got the run around), they are now closed I have filed a complaint with the police department

Complaint: [redacted] I am rejecting this response because: only one call was placed today I missed the call and returned the call at 1:and again at 2:The phone number that I am being provided does not allow me to speak to anyone, it does not have a directory, and I can only leave a messageIt is now 3:and Mr [redacted] has yet to return my callI would appreciate a different number or an extension in order to get a hold of Mr[redacted] I would also appreciate several attempts from the company to get a hold of me Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We have made numerous attempts to make contact with Mrs [redacted] , we are here to resolve maybe, she isnt calling back due to fact she might be angryWe will keep trying, but we are willing to do whatever it takes, but she isnt responding [redacted]

Wll be happy to refund Mrs [redacted] $that she is requesting She may call our main office at or come by our office at [redacted] San Antonio Texas

Complaint: [redacted] I am rejecting this response because:Per Revdex.com phone call with complainant, “They still haven’t refunded my $dollarsI called twice to the number and no one picked up” Regards, [redacted] ***

WE WILL TRY TO SCHEDULE MRS [redacted] FOR THIS COMING WEEK

Complaint: [redacted] Mr [redacted] , I am rejecting this response because no communication efforts have been made to contact me outside this Revdex.com website There is a simple resolution - an $check made to me for the return of my deposit My complaint was initiated months ago, yet I have not received a check in the mail to remedy this situation I can only hope I will receive my money very soon so we can resolve this issue Regards, [redacted] / [redacted] Style Definitions */

We had Durizon project manager go over to asset the roof damage and had our insurance adjuster also meet him after a couple days the insurance company sent us the first check to start the repairOnce the check was turned over to Durizon we never heard back form themAlmost months later no one returns our calls and no work has been done The project manager that we were dealing with gave us personal cell number and he still will not return call STAY AWAY from them SERIOUSLY!

" In response to the complaint, the worked has been completed & closedThe complaintent has bee satisfied and happyAs far as Mr [redacted] non-response to his calls, Mr [redacted] was in a severe car accident and was hospitalized for a month and a halfIf the Revdex.com, would like to have proof we would be more then happy to do so to satisfy the determission of character, that Mr [redacted] stated."Thank you [redacted]