Durizon Roofing & Construction, LLC

We contacted Mrs. [redacted] on 6/22/16 and set up a date of completion of 7/15/16.  Mrs. [redacted] spoke with our office manager [redacted].

Wll be happy to refund Mrs. [redacted] $800.00 that she is requesting.  She may call our main office at 210 538 2844 or come by our office at [redacted]  San Antonio Texas 78217.

Complaint: [redacted]
I am rejecting this response because:Per Revdex.com voicemail from complainant, “The check that was provided came back as insufficient funds.”
Regards,
[redacted]

advised client that we will be addressing his client with in the next 60 days

CONTACTED MS [redacted] IN REGARDS TO ROOF TIMELINE, ROOF WILL GET DONE.

Mrs [redacted], Mr [redacted] was in our office, last week and we did advise him we were going to set his roof up just as soon, we can schedule it. Cant give you a time frame due some adverse circumstances at this point in time Mr [redacted]...

spoke to Mr [redacted] I believe he advised Mr. [redacted] we would have roof on in 3wks by 9/14/16

Complaint: [redacted]
I am rejecting this response because:Per Revdex.com phone call with complainant, “They finally came to fix the roof in May, but haven’t
completed it yet. They still need to repair the sky lights”
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:In reference to this complaint, its difficult to believe Durizon roofing.  I dont want to drop the Revdex.com complaint and say all ok because as you know no calls or actions to repLace the roof has been done By Durizon.   I have tried calling and have recorded their responses, dont answer the calls.  This is fraud, thief!  Now again, is durizon responding to appease you momentarily.  On November 12, 2016 is the date my insurance will not honor paying for a roof; its been 1 year.  Another I am tired of dealing with a round around business, dishonestly.  I received a calk last 2 weeks fron the sale mgr used at the time of sales and want for me to ask the home insurance for the remainder of the money to replace the roof.  He said he is separate from them and had to use a sole independent roofing contractor to complete the job.  He needs roofing materials.  To me its shady organization.  No work has been done at all.  Trucks break down to deliver materials, to back order, etc are the excuses to not repkace the roof.  Please assist in returning the money.Ms [redacted]One more addition to my response to Durizon and need TO  say yes or no to their message.  Theirs words in their message have been only words, no action, empty promises.  This case is NOT RESOLVED.  They have taken 9 months of no response or will be there don't bother us?  What kind of business is this?  Please help get money back soonest.  Dead line for my insurance to pay for roofing is Nov 12, 2016.
Regards,
[redacted]

called residence left message to call us back asap in order to make appointment for resolution ..

called residence lmtc on her vm for return call

called resident lmtc me back at [redacted]

Beware of this company! They took a down payment to replace our roof and never contacted us again. After several attempts to reach them by phone and making several trips to to office (always got the run around), they are now closed. I have filed a complaint with the police department.

They did a great job, the guys working on my house cleaned everything, although it took almost 3 months to get the roof done I am very satisfied and so is my wife

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
"I am satisfied with the owner's reply to Revdex.com that the roofing job will be done no later than by 10/16Now I am not pushing to get back my money. If they give a comitted date then I agree to this settlement."
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Durizon came to my house on May 16, 2016 and took my 3rd party insurance check of 4288.67 to complete my roof, to be deposited in their Frost account according to Marquis. The representatives are very smooth in their rhetoric, explaining that his sister-in-law is in the military to build trust. Marquis, the project manager will say that he has a Master's in English and is an actor on the side. They will share stories about their family to build trust and promote their "family business."

I phoned and was unable to talk to anyone concerning my roof at least 12 times. The business relocated from 1305 SW Loop 410 Suite, 210 A to the Broadway location, I am guessing with my check and many other hard-working, honest person's check as well.

I had shared many text messages with Marquis promising to start work. My project date was August 1st, it is now September 14th. It hard to start a project when supplies where not purchased and delivered to the roof before the project date.

I am starting the legal process to refund my money. Durizon employees are dishonest, and I can't believe that Jesse (the sister in law) is the military representing our country as an honest citizen. These con-artists start be held accountable in a courtroom or lose their freedom for stealing so many people's money. They will say they are Revdex.com Accredited. How are people suppose to pay for their roof, now?

Client was in our office on 8/3, we met with him, that we have him on the appointment list by no later, then 10/16 in which then we will call him, to set, time & date. We will have his roof and anything else that is on his contact resolve. 
[redacted]

We had Durizon project manager go over to asset the roof damage and had our insurance adjuster also meet him. after a couple days the insurance company sent us the first check to start the repair. Once the check was turned over to Durizon we never heard back form them. Almost 3 months later no one returns our calls and no work has been done. The project manager that we were dealing with gave us personal cell number and he still will not return call. STAY AWAY from them SERIOUSLY!

spoke to Mr.[redacted] today and apologized for the miscommunications. I that his file is being schedule within 60 days and will be kept with communications from us or he can call anytime to get a update

An employee of Durizon came to my home in June 2016 and checked my home for hail damage. I put in a claim and was issued a check which I gave to the staff person of Durizon Roofing. I have been told my roof would get done but they have since gone out of business and my check for $2300 was cashed and no services were ever done.