Initial Business Response / [redacted] (1000, 5, 2015/09/30) */ Contact Name and Title: Lina [redacted] Contact Phone: [redacted] Contact Email: [redacted] @harvardcollect.com To whom it may concern: This response is in regards to case number Mr [redacted] account has been paid in full as of August 24, A letter has been mailed out to the address of [redacted] Mr [redacted] did have an additional account in our office, and that account has been closed in our officeThe additional account (account number [redacted] ) has been deleted from Mr [redacted] credit bureau as of September 30, The cancelation letter has been mailed out to the address of [redacted] If you have any additional questions or concerns please do not hesitate to contact our office Thanks, Lina [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/01) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 8, 2014/10/13) */ Your complaint has been receivedAfter reviewing your account HCS has contacted our clientPer our client they have stated there are two accounts for the same amountOne is for a date of service on 10/02/account number:XXXXXXXXX The second for date of service 10/05/account number:XXXXXXXXXInvoices and verification was also sent out to you on 9/
Initial Business Response / [redacted] (1000, 8, 2015/07/27) */ This account was closed in our offices in AprilSince the account was settled in full, a letter stating the account was settled in a full and a zero balance was due was sent on 7/to the same email address that is listed for the Revdex.com Another settled in full letter was sent to the address on file, which is different then the address provided to the Revdex.comIs the address provided to the Revdex.com the correct address? If so, HCS can send out the settled in full letter to the address provided to the Revdex.com, and update our recordsOur records indicate the account was removed from the CBR's on 5/18/I have placed a request to have this reviewed on our end with the CBR's Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/07/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have had to file disputes to have the agency remove this from my creditEach time I call Harvard collection they tell me it's been done months agoNo credit bereau companies have received this and deny speaking with anyone from Harvard collectionTransunion has settled my disputeEquifax and experian are receiving no responseI did receive my receipt Final Consumer Response / [redacted] (4200, 15, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) It is reported opened account with outstanding balanceI understand it will be reported settled not paid in full Final Business Response / [redacted] (4000, 12, 2015/07/29) */ Since this account was settled in full, that is how it will reflect on the CBRIt will not be completely removed, versus show Settled In FullIf this is how it is currently reflecting on your CBR then that is the correct reporting
Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ Your complaint has been receivedAfter speaking with the Director of Operations, HCS will remove the account from the CBR hours after the payment posts to the accountYou will be provided with an AUD control number, which confirms the CBR deletion
This is in regards to the complaint that was filed by Ms [redacted] Harvard Collection Services has put the request to our client for documents regarding Ms [redacted] 's accountOnce the documents have been received from our clientHCS will send all the documents to Ms [redacted] to the address of [redacted] Rd Holly Ridge NC Ms [redacted] 's account will be placed on a hold status until all the necessary documents have been received and sent to Ms [redacted] If you have any questions please do not hesitate to contact our officeThank you, [redacted]
This company has called my cell phone number about a dozen times leaving an automated message to call them at 844-289-as they are trying to collect a debtI do not have any ! I am sick of them callingI have read several reports online about this companyI do not know who they are or how they got my cell phone numberHope you can help me Thanks
Initial Business Response / [redacted] (1000, 5, 2015/09/30) */ Contact Name and Title: Lina [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @harvardcollect.com To whom it may concern: This response is in regards to case number XXXXXXXXMr [redacted] account has been closed in our office as of September 30, The account has been deleted from Mr [redacted] credit bureau as wellThe cancelation letter has been mailed out to the address of [redacted] State Route [redacted] NJ XXXXXIf you have any additional questions or concerns please do not hesitate to contact our office Thank you, Lina [redacted] Client Services Manager Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/30) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes & THANK YOU very much
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] I received a letter from the company that they removed the information from my three credit reports and I did verify that it has been doneThere's no further action needed regarding this matter Thank you
I was just on my credit report and you have postings on there for a medical bill for lab workI do not have any outstanding bills with any hospital or medical providerI would liked this removed immediatelyIt is kinda funny that they are for the same amount would that not strike a question in someone's mind before you post to someone's credit account get your facts straightFurther more I never got any bill from any hospital saying I owe them money
Revdex.com: After several attempts to contact MsLina [redacted] I was able to get a hold of her on 11/24/at around 5:06pm I was told that she is the Client Service ManagerShe stated that the information/bill they have doesn't even have a social security number and not sure how this bill/collection got associated with me She stated that she just need to have my social security number so she can get with the credit bureaus to remove these account/s right after we talkI agreed to give my social security number for this purpose Also she advised that she will send me a letter the same day to memorialize our conversation that these account/s does not belong to me and will be removed from my credit history I'm assuming that the credit bureaus have been contacted and still pending copy of the said letterIn light of this and given the assumption that Ms [redacted] has done what she said she would do, I find that this resolution is satisfactory to me in reference to complaint ID [redacted] Sincerely, Carlos [redacted]
Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] Don't believe Harvard Collection has a creditorWould like proof or a creditorThe party they listed as [redacted] AssocOf Central ILHas no such billThe number the manager gave me for BillingDoesn't do their billing Want happens with my wife informationPossible identity theft? How do I know harvard collection will delete it? If this is just a mistake, how does that happen? Don't want any more phone calls or lettersHave your creditor send info
Initial Business Response / [redacted] (1000, 5, 2014/03/07) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @harvardcollect.com HCS has received the complaint in regards to Ms***I have emailed and also mailed out the payment plan letter as she has requested any questions or concerns contact us Thank you [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/01/21) */ As stated verbatim in the [redacted] complaint "The two accounts you are speaking of do not match our recordsHCS shows a different original creditor, as well as a different date of serviceA request have been placed with our Client Services department to provide documentation from our clientOnce this information is obtained it will be sent to the address on file." HCS did not state we do not know the original creditor, or that HCS needed to check whom the original creditor isThis information is provided in our system and can be found instantaneouslyHowever; since our information does not coincide with what you are stating, I have placed a request for the invoice from the clientThis information was provided to HCS, and has already been sent to the address on file
Initial Business Response / [redacted] (1000, 8, 2014/10/06) */ Your complaint has been receivedOn 9/this was disputed to the [redacted] and on 9/a letter was sent out stating to provide documentation of Dispute (receipt of PIF, police report, etc.)On 9/HCS received a complaint stating it was not the responsibility of the consumer to provide proof of dispute and requested validation of debtOn 9/invoices were sent outAttached is a copy of the letter sent on 9/3, the letter received on 9/6, and documentation that was sent out on 9/The request for validation of debt was made on 9/6, invoices were sent out 9/which is within the day time frame to provide validation of debt Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/10/14) */ I sent certified letter on 9/17/14, which they received 9/22/It contains a demand for "validation", including proof I agreed to pay alleged debtOn 10/23/they must have responded or removed negative credit reportsAs of 10/14/they have not Final Business Response / [redacted] (4000, 14, 2014/10/22) */ HCS has responded to all Revdex.com, Consumer, and Attorney General complaints made by the consumerWe have provided him with all required documentation such as invoicesWe received the complaint, and after reviewing the accounts it shows that they were placed in our office June of Both accounts are currently in Dispute status, per the request of the consumer's dispute with the [redacted] A letter was sent out to the consumer requesting any documentation he may have regarding the disputeHCS did not received that information On 9/HCS received a request for validationValidation was sent out on 9/Which is the same documentation that was sent to the Attorney General that has been attached by the consumer
Hi, We have again submitted the deletion requests on the accounts with the credit reporting agencies per following details: Account# [redacted] , control# [redacted] Account# [redacted] , control# [redacted] Thank You, Harvard Collection Services
This is in response to the complaint that was filed by Ms***Ms***'s account has been paid in full as of November 10,Per our company policy we will mail her a paid in full letter on December 10,On December 10, we will mail the paid in full letter to the address of [redacted] ** [redacted] AZ If you have any additional questions or concerns please do not hesitate to contact our officeThank you, Lina [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/10/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@harvardcollect.com This response is in regards to case XXXXXXXXMs [redacted] 's account has been paid in full in our office as of February XX XXXX The account has been deleted from Ms [redacted] 's credit bureauThe paid in full and cancelation letter has been mailed out to Ms [redacted] , to the address of [redacted] CIR [redacted] TX XXXXXIf you have any additional questions or concerns please do not hesitate to contact our office Thanks, [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am happy with this response
We received accounts on 02-04-from our clients for collections with a total balance of $Our clients recalled the account on 09-01-and the account has been closed cancelled in our system since thenWe established one contact with the consumer when we advised that the account is no longer active with us Thank you, Harvard Collection Services
Initial Business Response / [redacted] (1000, 5, 2014/02/17) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @haravard.collect.com Harvard Collection Services has not had any contact with Ms.***Harvard Collection Services does have the account as paid in full on January 16th We have mailed out the paid in full letter to [redacted] St XXXXX [redacted] .If you have any questions please contact us Final Consumer Response / [redacted] (2000, 12, 2014/02/26) */ Final Business Response / [redacted] (4000, 9, 2014/02/20) */ HCS has not had any communication with Ms [redacted] at allHCS received call from Progressive to send in payment on January 16,HCS has mailed out a paid in full letter to [redacted] St XXXXX [redacted] as she requested on February 17, Any questions or concerns please contact us [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/03/18) */ Your complaint has been receivedYour account has been placed in Dispute statusA dispute letter will be sent to the address on file requesting all documentation showing this was previously paidOnce this information is obtained it will be forwarded over to the client and HCS will be able to properly handle your accountOn behalf of HCS I apologize for the confusion, as I do not show paper work showing it was paid
Initial Business Response / [redacted] (1000, 5, 2015/09/30) */ Contact Name and Title: Lina [redacted] Contact Phone: [redacted] Contact Email: [redacted] @harvardcollect.com To whom it may concern: This response is in regards to case number Mr [redacted] account has been paid in full as of August 24, A letter has been mailed out to the address of [redacted] Mr [redacted] did have an additional account in our office, and that account has been closed in our officeThe additional account (account number [redacted] ) has been deleted from Mr [redacted] credit bureau as of September 30, The cancelation letter has been mailed out to the address of [redacted] If you have any additional questions or concerns please do not hesitate to contact our office Thanks, Lina [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/01) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 8, 2014/10/13) */ Your complaint has been receivedAfter reviewing your account HCS has contacted our clientPer our client they have stated there are two accounts for the same amountOne is for a date of service on 10/02/account number:XXXXXXXXX The second for date of service 10/05/account number:XXXXXXXXXInvoices and verification was also sent out to you on 9/
Initial Business Response / [redacted] (1000, 8, 2015/07/27) */ This account was closed in our offices in AprilSince the account was settled in full, a letter stating the account was settled in a full and a zero balance was due was sent on 7/to the same email address that is listed for the Revdex.com Another settled in full letter was sent to the address on file, which is different then the address provided to the Revdex.comIs the address provided to the Revdex.com the correct address? If so, HCS can send out the settled in full letter to the address provided to the Revdex.com, and update our recordsOur records indicate the account was removed from the CBR's on 5/18/I have placed a request to have this reviewed on our end with the CBR's Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/07/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have had to file disputes to have the agency remove this from my creditEach time I call Harvard collection they tell me it's been done months agoNo credit bereau companies have received this and deny speaking with anyone from Harvard collectionTransunion has settled my disputeEquifax and experian are receiving no responseI did receive my receipt Final Consumer Response / [redacted] (4200, 15, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) It is reported opened account with outstanding balanceI understand it will be reported settled not paid in full Final Business Response / [redacted] (4000, 12, 2015/07/29) */ Since this account was settled in full, that is how it will reflect on the CBRIt will not be completely removed, versus show Settled In FullIf this is how it is currently reflecting on your CBR then that is the correct reporting
Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ Your complaint has been receivedAfter speaking with the Director of Operations, HCS will remove the account from the CBR hours after the payment posts to the accountYou will be provided with an AUD control number, which confirms the CBR deletion
This is in regards to the complaint that was filed by Ms [redacted] Harvard Collection Services has put the request to our client for documents regarding Ms [redacted] 's accountOnce the documents have been received from our clientHCS will send all the documents to Ms [redacted] to the address of [redacted] Rd Holly Ridge NC Ms [redacted] 's account will be placed on a hold status until all the necessary documents have been received and sent to Ms [redacted] If you have any questions please do not hesitate to contact our officeThank you, [redacted]
This company has called my cell phone number about a dozen times leaving an automated message to call them at 844-289-as they are trying to collect a debtI do not have any ! I am sick of them callingI have read several reports online about this companyI do not know who they are or how they got my cell phone numberHope you can help me Thanks
Initial Business Response / [redacted] (1000, 5, 2015/09/30) */ Contact Name and Title: Lina [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @harvardcollect.com To whom it may concern: This response is in regards to case number XXXXXXXXMr [redacted] account has been closed in our office as of September 30, The account has been deleted from Mr [redacted] credit bureau as wellThe cancelation letter has been mailed out to the address of [redacted] State Route [redacted] NJ XXXXXIf you have any additional questions or concerns please do not hesitate to contact our office Thank you, Lina [redacted] Client Services Manager Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/30) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes & THANK YOU very much
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] I received a letter from the company that they removed the information from my three credit reports and I did verify that it has been doneThere's no further action needed regarding this matter Thank you
I was just on my credit report and you have postings on there for a medical bill for lab workI do not have any outstanding bills with any hospital or medical providerI would liked this removed immediatelyIt is kinda funny that they are for the same amount would that not strike a question in someone's mind before you post to someone's credit account get your facts straightFurther more I never got any bill from any hospital saying I owe them money
Revdex.com: After several attempts to contact MsLina [redacted] I was able to get a hold of her on 11/24/at around 5:06pm I was told that she is the Client Service ManagerShe stated that the information/bill they have doesn't even have a social security number and not sure how this bill/collection got associated with me She stated that she just need to have my social security number so she can get with the credit bureaus to remove these account/s right after we talkI agreed to give my social security number for this purpose Also she advised that she will send me a letter the same day to memorialize our conversation that these account/s does not belong to me and will be removed from my credit history I'm assuming that the credit bureaus have been contacted and still pending copy of the said letterIn light of this and given the assumption that Ms [redacted] has done what she said she would do, I find that this resolution is satisfactory to me in reference to complaint ID [redacted] Sincerely, Carlos [redacted]
Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] Don't believe Harvard Collection has a creditorWould like proof or a creditorThe party they listed as [redacted] AssocOf Central ILHas no such billThe number the manager gave me for BillingDoesn't do their billing Want happens with my wife informationPossible identity theft? How do I know harvard collection will delete it? If this is just a mistake, how does that happen? Don't want any more phone calls or lettersHave your creditor send info
Initial Business Response / [redacted] (1000, 5, 2014/03/07) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @harvardcollect.com HCS has received the complaint in regards to Ms***I have emailed and also mailed out the payment plan letter as she has requested any questions or concerns contact us Thank you [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/01/21) */ As stated verbatim in the [redacted] complaint "The two accounts you are speaking of do not match our recordsHCS shows a different original creditor, as well as a different date of serviceA request have been placed with our Client Services department to provide documentation from our clientOnce this information is obtained it will be sent to the address on file." HCS did not state we do not know the original creditor, or that HCS needed to check whom the original creditor isThis information is provided in our system and can be found instantaneouslyHowever; since our information does not coincide with what you are stating, I have placed a request for the invoice from the clientThis information was provided to HCS, and has already been sent to the address on file
Initial Business Response / [redacted] (1000, 8, 2014/10/06) */ Your complaint has been receivedOn 9/this was disputed to the [redacted] and on 9/a letter was sent out stating to provide documentation of Dispute (receipt of PIF, police report, etc.)On 9/HCS received a complaint stating it was not the responsibility of the consumer to provide proof of dispute and requested validation of debtOn 9/invoices were sent outAttached is a copy of the letter sent on 9/3, the letter received on 9/6, and documentation that was sent out on 9/The request for validation of debt was made on 9/6, invoices were sent out 9/which is within the day time frame to provide validation of debt Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/10/14) */ I sent certified letter on 9/17/14, which they received 9/22/It contains a demand for "validation", including proof I agreed to pay alleged debtOn 10/23/they must have responded or removed negative credit reportsAs of 10/14/they have not Final Business Response / [redacted] (4000, 14, 2014/10/22) */ HCS has responded to all Revdex.com, Consumer, and Attorney General complaints made by the consumerWe have provided him with all required documentation such as invoicesWe received the complaint, and after reviewing the accounts it shows that they were placed in our office June of Both accounts are currently in Dispute status, per the request of the consumer's dispute with the [redacted] A letter was sent out to the consumer requesting any documentation he may have regarding the disputeHCS did not received that information On 9/HCS received a request for validationValidation was sent out on 9/Which is the same documentation that was sent to the Attorney General that has been attached by the consumer
Hi, We have again submitted the deletion requests on the accounts with the credit reporting agencies per following details: Account# [redacted] , control# [redacted] Account# [redacted] , control# [redacted] Thank You, Harvard Collection Services
This is in response to the complaint that was filed by Ms***Ms***'s account has been paid in full as of November 10,Per our company policy we will mail her a paid in full letter on December 10,On December 10, we will mail the paid in full letter to the address of [redacted] ** [redacted] AZ If you have any additional questions or concerns please do not hesitate to contact our officeThank you, Lina [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/10/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@harvardcollect.com This response is in regards to case XXXXXXXXMs [redacted] 's account has been paid in full in our office as of February XX XXXX The account has been deleted from Ms [redacted] 's credit bureauThe paid in full and cancelation letter has been mailed out to Ms [redacted] , to the address of [redacted] CIR [redacted] TX XXXXXIf you have any additional questions or concerns please do not hesitate to contact our office Thanks, [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am happy with this response
We received accounts on 02-04-from our clients for collections with a total balance of $Our clients recalled the account on 09-01-and the account has been closed cancelled in our system since thenWe established one contact with the consumer when we advised that the account is no longer active with us Thank you, Harvard Collection Services
Initial Business Response / [redacted] (1000, 5, 2014/02/17) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @haravard.collect.com Harvard Collection Services has not had any contact with Ms.***Harvard Collection Services does have the account as paid in full on January 16th We have mailed out the paid in full letter to [redacted] St XXXXX [redacted] .If you have any questions please contact us Final Consumer Response / [redacted] (2000, 12, 2014/02/26) */ Final Business Response / [redacted] (4000, 9, 2014/02/20) */ HCS has not had any communication with Ms [redacted] at allHCS received call from Progressive to send in payment on January 16,HCS has mailed out a paid in full letter to [redacted] St XXXXX [redacted] as she requested on February 17, Any questions or concerns please contact us [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/03/18) */ Your complaint has been receivedYour account has been placed in Dispute statusA dispute letter will be sent to the address on file requesting all documentation showing this was previously paidOnce this information is obtained it will be forwarded over to the client and HCS will be able to properly handle your accountOn behalf of HCS I apologize for the confusion, as I do not show paper work showing it was paid