Chris P with Pipe Wrench Plumbing, Heating & Cooling, Inc. did a fantastic job in re-routing the plumbing in my basement so that water would not come up through my drains again. He also did a fantastic job of cleaning up afterwards.
Shawn worked hard to get out plumbing back up and running. He had to come out on a Sunday to see that out septic pump was burned out, and he had to come back on a Monday with a new pump and install it. After it was installed, he had to use a snake to get out a plug that had happened in a spot when the pump went out. He did not finish until Monday evening and we were very happy that he knew the problems and got them fixed. We will use Pipe Wrench Plumbing for all plumbing in the future.
I called and talked with Lindsey this morning about getting my air conditioner checked. She provided prompt service,
Charles and RJ came - fixed the unit in a professional and timely manner. I give them 5 stars!
We had a very good experience with this company. Our main waterline broke right before we were due to go on vacation and we had to leave trusting that they would do a good job and they did. They did a follow up when we returned to ensure everything was done to our satisfaction. Will definitely use them again.
I was very happy with the service I got. They were very helpful and kind and they listen to my problem. They solved my problem as soon as they could. Thank you very much.
Services were as advertised. Residential steam boiler had leak location detected, piping was replaced, and boiler was leak tested. Technician was extremely knowledgeable about boiler operation and maintenance. His work was fast and efficient. I was scheduled and work performed the same day. The boiler was repaired in less than 4 hours after my initial phone call.
So far no work has been done on the problem, but two people have been over to look at the situation and make the best decision on what to do. Both have been very knowledgeable and profession with their attention. I'll be getting back with them in a couple of days.
John B. from Pipe Wrench was very fast and courteous. He fixed our busted toilet and even repaired an existing issue while completing the job. Thanks to Pipe Wrench.
Exceptional service! The plumbing technician from Pipe Wrench, Chris, was very professional. He worked quickly and efficiently and answered all my questions. He also found a loose hose connection to my dishwasher which he tightened - this was not part of the job! A Pipe Wrench employee contacted me when Chris was on his way to my home which I appreciated. Last but not least, my initial phone contact with this company was very positive - the employee who answered the phone was "upbeat" and knowledgeable.
We were very happy with the work that your team had done. They were very kind and professional. What we could see the work was done in a professional way. We would hire this company again if needed.
Called to replace water heater in my house. A little expensive maybe but very efficient, diligent and professional. While I did not witness the installation, a family member did and was very satisfied with the work. Best of all it was installed within 24 hours and up to present code.
I can't say enough good things about this company. We have worked with Josh M. and Daniel G. so far. On a snowy day, these guys came out to our house after hours when their company office was closed to help us figure out with our heater. They fixed it quickly and showed us how to prevent the problem in the future. The staff are on time, dedicated, knowledgeable, honest, hard-working, and courteous guys.
Charles was prompt and very knowledgeable. He was able to successfully fix the issue with our heating and air in a timely manner and was very friendly and personable during the process
Pipe wrench plumbing came out and helped me after I bought a house, I a single disabled mother who had 8.00 to my name. I didn't realize how bad the condition of the house was. I bought it at an auction and it was sold as is. Pipe wrench sent one of their guys out and help me at zero charge. I thank them from the bottom of my heart! if you need plumbing g done please call these guys. They are good people. Thanks and be blessed!
My purpose here is to acknowledge the excellent service that I received from Andrew on 10-31-2016. I contacted the company in the morning and arranged an afternoon service call for leak detection that may be located under my concrete slab. To make a long story short I detected the leak 2 days prior and could not identify the water source. My neighbor who is an experienced contractor also helped me trouble shoot the problem and we exposed one drain line behind a wall without a definitive answer. Fearing the worst case scenario, I contacted Pipe Wrench Plumbing Company.
Andrew used his experience and good listening skills to work together with me to investigate the problem for about a half hour. After it became clear that the source of water was not obvious, we decided the next best step was to expose a water line behind a wall. By the way this was all in my garage, so cutting through some dry wall was not a big concern to me, but Andrew wanted to be sure how to proceed before randomly cutting holes in it. That one cut exposed the pin sized leak in a three quarter inch hot water line. Once the cause was identified it was clear that I was looking at a simple fix that I could do myself.
Andrew then took the time to give me a few pointers on using Pex for the repair, which I never used before. We did discuss the more typical repairs to the copper line, but the flexibility of Pex seemed the best option. I was then astounded when he said that there was no charge for the service call. At that point, I would have gladly paid a reasonable amount for his time, effort, professionalism, and overall great customer service that he gave me.
Andrew is clearly an asset to the company and the customers they serve. By the time I finished walking my dog that evening, I made it a point to tell two friends in my subdivision about my experience. I am sure I will tell others as time goes on and will not hesitate to use Pipe Wrench Plumbing Company in the future.
Pipe Wrench was wonderful as always. On time, reasonably priced, etc. Josh O. did an outstanding job! Would not hesitate to recommend them to anyone with a plumbing need.
Chris P with Pipe Wrench Plumbing, Heating & Cooling, Inc. did a fantastic job in re-routing the plumbing in my basement so that water would not come up through my drains again. He also did a fantastic job of cleaning up afterwards.
CHRIS GETS A 5-STAR EVALUATION!!
Thanks,
Shawn worked hard to get out plumbing back up and running. He had to come out on a Sunday to see that out septic pump was burned out, and he had to come back on a Monday with a new pump and install it. After it was installed, he had to use a snake to get out a plug that had happened in a spot when the pump went out. He did not finish until Monday evening and we were very happy that he knew the problems and got them fixed. We will use Pipe Wrench Plumbing for all plumbing in the future.
I called and talked with Lindsey this morning about getting my air conditioner checked. She provided prompt service,
Charles and RJ came - fixed the unit in a professional and timely manner. I give them 5 stars!
We had a very good experience with this company. Our main waterline broke right before we were due to go on vacation and we had to leave trusting that they would do a good job and they did. They did a follow up when we returned to ensure everything was done to our satisfaction. Will definitely use them again.
I was very happy with the service I got. They were very helpful and kind and they listen to my problem. They solved my problem as soon as they could. Thank you very much.
Services were as advertised. Residential steam boiler had leak location detected, piping was replaced, and boiler was leak tested. Technician was extremely knowledgeable about boiler operation and maintenance. His work was fast and efficient. I was scheduled and work performed the same day. The boiler was repaired in less than 4 hours after my initial phone call.
Great professional,efficient and effective service - I highly recommend them when in need of comprehensive plumbing services.
We are new to Knoxville and had no experience with businesses here. Mr [redacted] provided excellent service.
So far no work has been done on the problem, but two people have been over to look at the situation and make the best decision on what to do. Both have been very knowledgeable and profession with their attention. I'll be getting back with them in a couple of days.
John B. from Pipe Wrench was very fast and courteous. He fixed our busted toilet and even repaired an existing issue while completing the job. Thanks to Pipe Wrench.
Exceptional service! The plumbing technician from Pipe Wrench, Chris, was very professional. He worked quickly and efficiently and answered all my questions. He also found a loose hose connection to my dishwasher which he tightened - this was not part of the job! A Pipe Wrench employee contacted me when Chris was on his way to my home which I appreciated. Last but not least, my initial phone contact with this company was very positive - the employee who answered the phone was "upbeat" and knowledgeable.
We were very happy with the work that your team had done. They were very kind and professional. What we could see the work was done in a professional way. We would hire this company again if needed.
Called to replace water heater in my house. A little expensive maybe but very efficient, diligent and professional. While I did not witness the installation, a family member did and was very satisfied with the work. Best of all it was installed within 24 hours and up to present code.
I can't say enough good things about this company. We have worked with Josh M. and Daniel G. so far. On a snowy day, these guys came out to our house after hours when their company office was closed to help us figure out with our heater. They fixed it quickly and showed us how to prevent the problem in the future. The staff are on time, dedicated, knowledgeable, honest, hard-working, and courteous guys.
Charles was prompt and very knowledgeable. He was able to successfully fix the issue with our heating and air in a timely manner and was very friendly and personable during the process
Excellent same day service. Shaun was professional and knowledgeable. Problem fix in reasonable time frame.
Pipe wrench plumbing came out and helped me after I bought a house, I a single disabled mother who had 8.00 to my name. I didn't realize how bad the condition of the house was. I bought it at an auction and it was sold as is. Pipe wrench sent one of their guys out and help me at zero charge. I thank them from the bottom of my heart! if you need plumbing g done please call these guys. They are good people. Thanks and be blessed!
My purpose here is to acknowledge the excellent service that I received from Andrew on 10-31-2016. I contacted the company in the morning and arranged an afternoon service call for leak detection that may be located under my concrete slab. To make a long story short I detected the leak 2 days prior and could not identify the water source. My neighbor who is an experienced contractor also helped me trouble shoot the problem and we exposed one drain line behind a wall without a definitive answer. Fearing the worst case scenario, I contacted Pipe Wrench Plumbing Company.
Andrew used his experience and good listening skills to work together with me to investigate the problem for about a half hour. After it became clear that the source of water was not obvious, we decided the next best step was to expose a water line behind a wall. By the way this was all in my garage, so cutting through some dry wall was not a big concern to me, but Andrew wanted to be sure how to proceed before randomly cutting holes in it. That one cut exposed the pin sized leak in a three quarter inch hot water line. Once the cause was identified it was clear that I was looking at a simple fix that I could do myself.
Andrew then took the time to give me a few pointers on using Pex for the repair, which I never used before. We did discuss the more typical repairs to the copper line, but the flexibility of Pex seemed the best option. I was then astounded when he said that there was no charge for the service call. At that point, I would have gladly paid a reasonable amount for his time, effort, professionalism, and overall great customer service that he gave me.
Andrew is clearly an asset to the company and the customers they serve. By the time I finished walking my dog that evening, I made it a point to tell two friends in my subdivision about my experience. I am sure I will tell others as time goes on and will not hesitate to use Pipe Wrench Plumbing Company in the future.
Anthony installed a new toilet for us and did a great job. He was quick and efficient. Everything was left in immaculate condition.
Pipe Wrench was wonderful as always. On time, reasonably priced, etc. Josh O. did an outstanding job! Would not hesitate to recommend them to anyone with a plumbing need.