I have service contract with CCAIR Have purchased both heat pump and furnace from CCAIR Roger Bconducted both summer and winter service checks He is very professional, courteous, and always explains what he has done in service check I appreciate his knowledge! Also, appreciate CCAIR as top notch company!
Jon A did a very good job He fixed several issues which we were experiencing including removing an obstruction in our disposal, fixing our kitchen sink faucet, fixing a leak in our kitchen sink and fixing a toilet Jon was very helpful and we would hope to get him to help is in the future with our regular check-ups and to fix any issues
Nate always provides the most excellent serviceHe answers any questions we have, is very knowledgeable and is too the point and gets the work done in a timely manner
MY family just had Nate G from CCAC come out and inspect our heat and air in a house we just purchasedOut of the many service calls I have been involved with in the past, this was the bestNate took the time to explain everything he was doing, along with giving me insight into what to expect in the coming yearsI am grateful for not only his expertise, but also making sure I understood would maybe problem areas in the futureI will be requesting Nate on all further visits
JT B Arrived on time and provided excellent service JT was most courteous, very knowledgeable, and answered all my questions Very professional! I've used Central Carolina Air Conditioning several times in the past and I have always been happy with their service They are always my go to company in the Triad area for my HVAC needs
Initial Business Response /* (1000, 8, 2015/06/29) */
Contact Name and Title: *** *** - GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@Yahoo.com
***,
I understand your complaint and hope your system is running good nowIn our notes on the call we ran it says that you
wanted to wait till July 18th for a service technician to come outNot sure where we would have gotten this date fromThe technicians states that he did not open the unit and the initial part of our process is not to open the unit until we get a good temp drop which he could not achieveWe could have had a technician that day come a repair this issue as well, but I understand you involving someone elseIf you will send me the invoice showing all the had to do was tighten the door up, I'll send you $Thanks!
Initial Consumer Rebuttal /* (2000, 10, 2015/06/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My system is running just fineI accept their willingness to pay for half of the bill since I had to get someone else out there on June 13thI don't accept the fact about me wanting to wait till the or requesting the 18th of june days later in 95+ temperatures and on a work day that I would have to take offTheir technician is lyingWhen the other guy came out he asked if anyone has been up there recently and I told him that yes *** *** *** has been up there but that the unit had stopped working while he was doing a testHe then informed me of the door being open, etcI will send him a copy of the invoice I received in hppes of getting reimbursed
I was recommended to Central Carolina AC Company last January by a friend when I had mentioned I was dissatisfied with the companies I had been using I have been very pleased with my dealing with staff at the company office as well as their servicemen Office staff is quick to respond, polite and efficient The technicians who have come to my home to take care of my AC/Heating system have been courteous, very efficient, have answered all my questions, and have gone beyond what has been required of them I feel confident I have finally found
the right company!
Had this company in to assess an airflow problem. Asked for the cost to install a mini split to cool one second floor bedroom roughly 300 square feet. Quote was $7500. Initial was $10,000. That's more than the cost to replace my entire central air system, plus my neighbors! Average cost should be roughly $2100. Avoid this company.
I have service contract with CCAIR Have purchased both heat pump and furnace from CCAIR Roger Bconducted both summer and winter service checks He is very professional, courteous, and always explains what he has done in service check I appreciate his knowledge! Also, appreciate CCAIR as top notch company!
Jon A did a very good job He fixed several issues which we were experiencing including removing an obstruction in our disposal, fixing our kitchen sink faucet, fixing a leak in our kitchen sink and fixing a toilet Jon was very helpful and we would hope to get him to help is in the future with our regular check-ups and to fix any issues
Nate always provides the most excellent serviceHe answers any questions we have, is very knowledgeable and is too the point and gets the work done in a timely manner
Positive experience very professional and explained what had to be done
I have used CCAC for many years and am always pleased with the service and courtesy Great company, great people!
Patrick M*** of CCAC performed the usual maintenance on our furnace and seems to have done so in the best possible way
MY family just had Nate G from CCAC come out and inspect our heat and air in a house we just purchasedOut of the many service calls I have been involved with in the past, this was the bestNate took the time to explain everything he was doing, along with giving me insight into what to expect in the coming yearsI am grateful for not only his expertise, but also making sure I understood would maybe problem areas in the futureI will be requesting Nate on all further visits
Very satisfied
JT B Arrived on time and provided excellent service JT was most courteous, very knowledgeable, and answered all my questions Very professional! I've used Central Carolina Air Conditioning several times in the past and I have always been happy with their service They are always my go to company in the Triad area for my HVAC needs
Initial Business Response /* (1000, 8, 2015/06/29) */
Contact Name and Title: *** *** - GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@Yahoo.com
***,
I understand your complaint and hope your system is running good nowIn our notes on the call we ran it says that you
wanted to wait till July 18th for a service technician to come outNot sure where we would have gotten this date fromThe technicians states that he did not open the unit and the initial part of our process is not to open the unit until we get a good temp drop which he could not achieveWe could have had a technician that day come a repair this issue as well, but I understand you involving someone elseIf you will send me the invoice showing all the had to do was tighten the door up, I'll send you $Thanks!
Initial Consumer Rebuttal /* (2000, 10, 2015/06/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My system is running just fineI accept their willingness to pay for half of the bill since I had to get someone else out there on June 13thI don't accept the fact about me wanting to wait till the or requesting the 18th of june days later in 95+ temperatures and on a work day that I would have to take offTheir technician is lyingWhen the other guy came out he asked if anyone has been up there recently and I told him that yes *** *** *** has been up there but that the unit had stopped working while he was doing a testHe then informed me of the door being open, etcI will send him a copy of the invoice I received in hppes of getting reimbursed
Central Carolina Air Conditioning Company excellent company to work with, am a long time customer
I was recommended to Central Carolina AC Company last January by a friend when I had mentioned I was dissatisfied with the companies I had been using I have been very pleased with my dealing with staff at the company office as well as their servicemen Office staff is quick to respond, polite and efficient The technicians who have come to my home to take care of my AC/Heating system have been courteous, very efficient, have answered all my questions, and have gone beyond what has been required of them I feel confident I have finally found
the right company!
Lives up to its commitments as to periotic inspectionsAgents professional and courteous
The guys did a great job They fixed the problem and told us how to manage it if the problem occurred again Super nice service
The specialist did a fine jobWore his shoes protectors and talked to me about the system which was in good condition
Nate W. from Central Carolina Plumbing came out today and fixed my problems
and was courteous, professional and very respectful of my home.
Energetic. courteous add knowledgeable.
Very pleased with Nate. Prompt, professional and very business orelnted. Most pleased.
Had this company in to assess an airflow problem. Asked for the cost to install a mini split to cool one second floor bedroom roughly 300 square feet. Quote was $7500. Initial was $10,000. That's more than the cost to replace my entire central air system, plus my neighbors! Average cost should be roughly $2100. Avoid this company.
I want to thank James B for his great help in resolving our plumbing issue. Thank you James B - You are the best.