Flick Enterprises Inc

Complaint:***I am rejecting this response because:
I have provided explanations to the legitimacy of these charges that Square is holding hostage. Their last response to my message through this Revdex.com's complaint department was an identical generic message that they sent to my first message. Their message didn't acknowledge any of my attempts to prove the legitimacy of these charges in question. I accepted charges for my services rendered through Square Credit Card services, all the while abiding my Square's agreement, and to disregard any attempt to resolve this or disprove the legitimacy of the charges they claim to be fraudulent. It seems that I am being punished for no wrong doing on my behalf. My almost $1,is sitting in Square's bank account earning them interest while I struggle. I request that a REAL person address these issues on Square's behalf so we may close this complaint
Sincerely,*** ***

Complaint:***I am rejecting this response because: We DID NOT VIOLATE ANY POLICY This is the same blanket response their email said If we violated any section I want to know what we did violate If SQUARE would ANSWER AND RETURN PHONE CALLS this could have been resolved Their lack of customer service and inability to speak to people should be a red flag for someone to chose another company Sincerely,*** ***

Complaint: ***I am rejecting this response because:Sincerely,*** ***
Legal Advice and Police Report, It seems to me that the bigger the company the more they get away with, at this point I really would like to have the opinion of the Revdex.com, which in this case so far has just been a mediator, I was under the understanding that the Revdex.com was an inforcer and a rights protector for customers
it happens to be that the same sg that hit me with that credit card hit another shop near by, that right there prooves youthis happened just recently and proves your man is back in townI bet you both of this person work togheter, the credit card owner and the posting to be owner then they go back home and refuse charges
I have a mortgage,two kids in school, not to mention the rest, trying making ends meet with what I make and youre best solution is for me to implement to my spending ***$ per month??? really??? put your self in my shoes, So !! eighter I get behing on my mortgage, not pay it at all,take away ***$ of my montly family spending or just cancell my insurances car and health so that I can pay you something that in my opinion and others opinion I dont owe? You are a multy million dollar company ad im sure you can do better than that, your company wont go broke because of the ***$ in question, me and my family could as I said before and im pretty sure you r company already did a revission on the member agreement policy in regadrs of this issue,( I would like to settle this/find a solution, I cannot afford your terms im already out the goods) People From The Revdex.com, please step inn, I reached out for your help, what is happening here is more cloudy than clear and it has to stop, I went to two lawyers and it is defenetly not clear , it would cost me thousands just to pursue against Square so therefore I wont becaause I cannot afford it....but there is deffenetly a good case

Hello,
Square's records show you transferred these funds from your Square balance to your linked bank account on January

SquareHello ***,We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Payment
Terms.We regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 1***1, and find that this resolution is satisfactory to meIt seems like the typical Square automated response, they have no customer serviceI'm not the only company having issues of withholding of funds. Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meSincerely, Evelyn Wilhelmson

Complaint: ***I am rejecting this response because:it is a generic message exactly what I received by email and does not describe reason for deactivation.Sincerely,*** ***

The confusion happened when you attempted to Cash Out for two separate amounts (*** and ***)These attempts did not process because on the same day, the payment reversals with *** and *** were occurringThe funds were returned to your BalanceThen, you Cashed Out the sum of these two payments amounts (*** + *** = ***) on 1/The entirety of the payments through the Virtual Card were refunded after the last payment reversal was processed by *** on 01/in the amount of $***

Hello,
Square communicated with you by email from April 18, to April regarding this matterOn April 24, a provisional credit was applied to your account in the amount of $This credit is permanent and Square closed the investigation of this incident.Should you have questions regarding
this claim, Square has provided you with the details necessary to reach out directly. Currently, the Cash Support team communicates over emailPhone support isn’t available for Cashapp at this time, but Square does want to make sure that all of your concerns are addressedIf you have further questions about Cashapp, please feel free to ask

Hello *** Square is happy to report that after reviewing your Square account, Square has returned your account to active status and resumed regular deposits to your linked bank accountThank you for your patience and cooperation throughout this processSquare understands it can be a
frustrating experience and apologize for any inconvenience it may have causedIf you have any questions about Square’s deposit schedule, please read this Support Center articleSquare values the security of your Square account, and the verification process helps us keep your account safePlease note that you won’t have to go through this process after every transaction

Response sent: Please refer to the latest correspondence sent by Square on 5/3/*** Hello ***,We're sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further
information about our policies, you can review section of the Square Seller Agreement (https://squareup.com/subscriptions/r?ee=4fc3fa2aaa398df4e5814442dd9f1d35130c6c3...⇄ regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you'd prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard (https://squareup.com/subscriptions/r?ee=9e1c76b3cafa241227b6f6b75c83e449d5ab5f6...⇄ the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused

Complaint:***I am rejecting this response because: what pattern of abuse was found? It barely used and I just sthe store to coincide with our websiteThis is a wrong course of action against a small businessI want to see this proof that there was some pattern of abuse.Sincerely,*** ***

Please refer to the latest email correspondence sent by Square on 5/18/**.Hi ***Thank you very much for your patience as we are working through a higher than volume of emailsI’m sorry to hear you haven’t seen these funds yet.When you receive a Cash payment, it will appear on your bank
statement with the sender’s name, and often with ""SQC*""While most payments appear instantly, it can take 1-business days for a payment to post (weekends and holidays excluded).I want to make sure we locate these funds, so if you still don’t see them after the deposit timeframe, please reply back to this email with the following information:- the email address/phone number you used to receive Cash- the email address/phone number from which you were sent Cash- the date, time, and amount of the transaction- the last digits and the card brand associated with your accountWith this information, I can start investigatingI’ll be on the lookout for a reply

Hello,
Thank you for your concern regarding this situationAs previously stated, Square has investigated the account using the information that you provided, and has taken the appropriate measures to prevent any abuse of Square’s services and to protect our customersSquare cannot provide you more information on the account you mentioned, for privacy and security reasons
Square’s Account Services team conducted a review of your accountAs a result, you will no longer be able to use Square Cash to send or receive paymentsSome possible reasons for this decision may include your account history, card issuer declines, activity deemed high-risk, or other violations of our terms of service
Unfortunately, Square cannot provide further details regarding your account closureSquare is exercising Square’s right outlined in the Square Cash Agreement and have elected to deactivate your accountTo learn more, please visit Square’s Cash Terms of Service and Payment Terms

Complaint: ***I am rejecting this response because:Sincerely,*** ***
(90) days will pass and Square, Incis not going to give me my money that easy I will be stalled out like so-many other small business owners This is what Square, Incis doing"HOLD" on account after a few sales, giving Square, Inca free loan for (6) months, and/or a FREE Money for Square, IncIf, the small business owners don't fight for itMe and a group of small business owners will file a class action suite on this so called- A+ businessSquare, Incis a scam!

Please refer to the following email that was sent on October 27: Hello ***, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboardUse the date selector tool to locate the specific paymentClick the payment you'd like to refund, then click "Issue Refund"Select the reason you're refunding the payment, and click "Issue Refund." Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional detailsAgain, we apologize for any inconvenience this may have causedSincerely, Square Account Services

Complaint: ***I am rejecting this response because: The verbiage and dialogue pretty much has not changed. I was a client with their company and they have not made any attempts on their end to investigate this matter. They have not taken any responsibility and instead have bounced everything back to my bank. This is unacceptable business practice.Sincerely,Michelle***

Thanks for getting back in touchUnfortunately, our decision to deactivate your account is finalDue to the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.If you’d prefer to receive funds more quickly, you can consider refunding the payments back to the original cards and seeking alternate forms of paymentYou can process a full or partial refund directly from Square Register on your iPad, smartphone, or the "Transactions tab":https://squareup.com/dashboard/sales/transactions from your online Square Dashboard.The full amount of a refund is held in your Square balance until the refund is completeRefunds typically take business days to process but can take up to business daysThe fees are covered by Square, and the full purchase amount is always returned to your customer.All refunds must be issued within days of the payment dateIf the day time limit has passed, you'll need to refund your customer outside of Square.For further information about our policies, you can review the Square Seller Agreement on our website (https://squareup.com/legal/seller-agreement).Again, we apologize for any inconvenience this may have caused

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you for taking the time to respond quickly.
Sincerely,
*** ***