Flick Enterprises Inc

Hello,
Your daughter reached out to Square's Support team for a resolution to this issue - Square is happy to report Square's engineers have successfully merged your accounts. You’ll be able to see this, and the payment you recently sent to your daughter the next time you sign in to the app.

Hello,
Thanks for reaching out — sorry to hear about the trouble you’ve had with this. It looks like the merchant has a temporary hold on this Cash Card payment attempt. As soon as the hold is released, the funds will automatically be credited back to your Cash app.
It can take 7-10 business days...

for a merchant to release a temporary hold to Square's system. Please contact the merchant directly for more information on releasing this hold.

Please refer to the latest email correspondence sent by Square on 9/1/[redacted]:Hello [redacted],We would like to inform you that the deferred payout status on your account has expired. While your account remains disabled, any pending deposit will be made to your linked bank account within 1-2 business...

days.As each bank has its own deposit processing procedures, some banks will reflect the deposit within twenty four hours, while other banks may take longer. Most banks do not process deposits during weekends and holidays.Visit the Square Help Center to learn more about deposits: https://squareup.com/help/us/en/article/3807-square-s-deposit-scheduleThank you for your cooperation, and we again apologize for any inconvenience.Also please note a refund in the amount of $[redacted] was issued back to your customer on 9/1/[redacted]

Hello [redacted],Thanks for writing back in.We apologize for the confusion between messages. I've spoken with Ross Nadel in our Legal department to confirm the details regarding your account. Per that conversation and the re-evaluation, your pending deposit will be released into your linked bank account...

on October 1, [redacted] assuming there are no disputes between now and that date.Thanks,TristanSquare Account Services

We wanted to let you know that the hold on your Square account has expired, and your funds are scheduled to be deposited to your linked bank account within one to two business days. Please note that your account status remains unchanged.We appreciate your patience and apologize again for any...

inconvenience this may have caused.Sincerely,

Tell Hello [redacted]We’re sorry to inform you that we are deactivating your account. Our Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section 36 of the Square Payment...

Terms.We regret that, starting today, you will no longer be able to process transactions using Square. Any funds currently in your account will be held for 90 days before being released to your linked bank account.If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment. (Please note that we will refund all the fees, too.)Refunds are available within 60 days of the original payment. To process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is final. Due to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services

Hello,
 
Square is sorry to inform you that Square has deactivated your account. Square's Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity. For further information about Square’s policies, you can review section 36 of the...

Square Payment Terms. Square regrets to inform you that, starting from the date of your deactivation notice, you will no longer be able to process transactions using Square.
 
Any funds currently in your account will be held for 90 days from the date of deactivation before being released to your linked bank account. If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment. (Please note that Square will refund all the fees for refunded payments.) Refunds are available within 120 days of the original payment.

Please refer to the email that was sent to you on March 15: 
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545}
Square is sorry to inform you that Square is deactivating your account. Square reviewed your account and found that your business is...

prohibited by Section 3 of the Payment Terms and/or Section 4 of the General Terms, which means Square cannot accept payments related to your business.
Square regrets that, starting today, you will no longer be able to process transactions using Square.
Your outstanding Square balance will be paid out per our normal payment schedule.
Square appreciates your having chosen Square and apologize for any inconvenience this may cause.
Sincerely,
Square Compliance Team
This is a non-commercial message sent to you by Square, Inc.
Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.
FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/help
Privacy and security: Keeping your personal information secure is one of our most important responsibilities. For an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy.

Please refer to the following email sent on [redacted] 21: Hello [redacted], We’re sorry to inform you that we are deactivating your account. Our Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity. For further information about our...

policies, you can review section 36 of the Square Payment Terms. We regret that, starting today, you will no longer be able to process transactions using Square. Any funds currently in your account will be held for 90 days before being released to your linked bank account. If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment. (Please note that we will refund all the fees, too.)Refunds are available within 60 days of the original payment. To process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is final. Due to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details. Again, we apologize for any inconvenience this may have caused. Sincerely, Square Account Services

how will the fees that were charged to put the money into the account go back to me since I wasn't able to spend from that account.Complaint: [redacted]I am rejecting this response because:Sincerely,Maria[redacted]

Complaint:[redacted]I am rejecting this response because: this is the same response I got previously from this company, but I have been given no proof or shown record of these " high risk transactions" (because they never occured) and the company's refusal to allow me to speak to a representative about these so called transactions. In addition, I do not believe my file was reviewed properly and possibly in error because it took the company 3 hours to render their decision. . Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/12/06) */
This complaint has been resolved as of 11/30/15. Square credited the remaining balance into your linked bank account on 11/30/15. Please reference your latest email correspondence from 12/1/15 between you and Square with any questions.

Hello,
Square can confirm that $180 was sent from your Square Cash balance to the recipient's balance on December 3rd, and another $180 on December 5.  You can view your transaction activity for Cash App payments from the Cash app, or online at Cash.me/account.

Complaint: [redacted]I am rejecting this response because: We have no information as to WHY any review is necessary.  The information they ask for is personal, and we have been advised by banking officials and our accountant to NOT provide this personal information.  We are not aware of any law which requires us to provide this information .  Each time we try to fill out their computer-generated forms, they require a new password, new case number, and their web-site does NOT work to send this information.  Calls are unanswered---------they will not provide any regulation or law which says they can or have to do this.  We have tried to talk with them in person, to no avail.  We have e-mailed them asking for verbal conversation.  Each request for conversation is met with new passwords, new case numbers for the same issue.  In our opinion, they are not interested is resolving this issue.  From our perspective, they have taken our money that they have collected lawfully, but will not release it, as they have for the last three years, WITHOUT any review.Sincerely,[redacted]

In order to maintain a secure processing environment, Square reviews all Square Cash payments and may return a payment back to the original sender for security purposes. The funds will automatically be returned to the sender’s bank account within 1-2 business days of this occurrence. Feel free to...

retry sending this payment, and please let Square know directly if you experience any difficulties. Thank you for your patience.

Complaint: [redacted]I am rejecting this response because:  there was NO RESPONSE from square. To place hold on sales and funds on a dispute that was settled in my favor with card holders bank is unacceptable. This should've been an easy thing to get past but customer service with square is horrible. Just google square complaints or square customer service. Just horrible. Sincerely,[redacted]

Hello,
Square is sorry to inform you that Square has deactivated your account. Square's Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity. For further information about Square’s policies, you can review section 36 of the Square Payment Terms. Square regrets to inform you that, starting from the date of your deactivation notice, you will no longer be able to process transactions using Square. Any funds currently in your account will be held for 90 days from the date of deactivation before being released to your linked bank account. If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment. (Please note that Square will refund all the fees for refunded payments.) Refunds are available within 120 days of the original payment.