Flick Enterprises Inc

Our Support team is only able to provide phone support to merchants who’ve successfully activated Square accounts

Cardholders are afforded the right to issue a billing dispute for any transaction processed by their credit-issuing bank While Square does its best to represent you in challenging the chargeback with the information provided, your customer's card-issuing bank is the ultimate arbiter of
each dispute Square debited your account for this dispute in accordance with Article of the Square Seller Agreement: "For any transaction that results in a Chargeback, we may withhold the Chargeback amount in a ReserveWe may debit the amount of any Chargeback and any associated Fees, fines, or penalties listed in the Fee Schedule or assessed by the Association or our processor from your Square Account (including without limitation any Reserve), any proceeds due to you, your bank account, or other payment instrument registered with usIf you have pending Chargebacks, we may delay payouts from your Square AccountFurther, if we reasonably believe that a Chargeback is likely with respect to any transaction, we may withhold the amount of the potential Chargeback from payments otherwise due to you under this Agreement until such time that: (a) a Chargeback is assessed due to a Buyer's complaint, in which case we will retain the funds; (b) the period of time under applicable law or regulation by which the Buyer may dispute that the transaction has expired; or (c) we determine that a Chargeback on the transaction will not occurIf we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately upon demandYou agree to pay all costs and expenses, including without limitation attorneys' fees and other legal expenses, incurred by or on behalf of us in connection with the collection of all Square Account deficit balances unpaid by you." For more information on Square’s Chargeback Protection please visit https://squareup.com/help/us/en/article/5394-square-chargeback-protection

For privacy reasons, Square cannot give you additional information on this customer - you may be able to retry the payment, depending on the circumstancesPlease contact the Square Cash team directly if you have further questions about a specific transaction

Currently phone support is only available for customers with an active Square accountFor more information regarding account terminations, please see Square's Seller AgreementSquare understand that it can be frustrating to have your account deactivatedUnfortunately, Square's review found that Square cannot support any Square accounts for you or your businessSquare regrets that, starting today, you will no longer be able to process transactions using Square

Hello***,Thank you for refunding this paymentWe have returned your account to good standing and re-enabled regular deposits to your linked bank account.Please understand that if you process these types of payments again, we’ll have to deactivate your Square accountMoving forward, you must
provide a legitimate good or service in exchange for every payment processed with Square.Thanks again for your cooperation.Sincerely,Square Account Services

Initial Business Response /* (1000, 5, 2015/12/08) */
Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you

Complaint: ***I am rejecting this response because: In my original request was to have funds returned to my Clients cardsI do not understand why it takes days to do somy clients nee their funds immediatelyI am not disputing the closing of my account, though I confused as to specifically whyI only want something to be done about returning funds you owe my clientsI will only accept those funds to be returned immediatelyI will us the listed process given in your response today. Sincerely,*** ***

Complaint: ***I am rejecting this response because:
My complaint is not 'to reopen my squareup account'I don't want squareup account any more but my complaint is about REFUNDS of unjustified deductions by Squareup or financial damages caused by Squareup unjustified deductions.
Seems that Squareup is not willing to settle the issue so I have all rights reserve to accelerate the issue to other competent authorities for which Squareup would be responsible for all legal and/or other expenses and I would not be responsible for any damages to Squareup
Sincerely,*** ***

Complaint: ***I am rejecting this response because: This is not an acceptable response by any means! It's a complete cop out! No seller security and no rationale around your answer or decision making process. Sincerely,*** ***

Please refer to the following email sent on *** 30: Hello, Square is sorry to inform you that Square is deactivating your accountSquare's Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our
policies, you can review section of the Square Payment TermsSquare regrets to inform you that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that Square will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboardUse the date selector tool to locate the specific paymentClick the payment you'd like to refund, then click "Issue Refund"Select the reason you're refunding the payment, and click "Issue Refund." Unfortunately, Square's decision to deactivate your account is finalDue to security reasons and the obligations of Square's agreements with card networks and other financial institutions, Square cannot reverse this decision and are unable to provide additional details

Hello,
Square can confirm this payment has already been successfully delivered to the recipientUnfortunately, Square is unable to cancel or refund Cash transactions after the funds have been transferred to an individual’s bank
If you’re unable to resolve this with the recipient, the next
step would be contacting your card-issuing bank to dispute this chargeOnce you file a dispute with your bank, they will work directly with Cash App to get this matter resolved as quickly as possible

Cardholders are afforded the right to issue a billing dispute for any transaction processed by their credit-issuing bankWhile Square does its best to represent you in challenging the chargeback with the information provided, your customer's card-issuing bank is the ultimate arbiter of each
disputeSquare debited your account for this dispute in accordance with Article of the Square Seller Agreement: "For any transaction that results in a Chargeback, we may withhold the Chargeback amount in a ReserveWe may debit the amount of any Chargeback and any associated Fees, fines, or penalties listed in the Fee Schedule or assessed by the Association or our processor from your Square Account (including without limitation any Reserve), any proceeds due to you, your bank account, or other payment instrument registered with usIf you have pending Chargebacks, we may delay payouts from your Square AccountFurther, if we reasonably believe that a Chargeback is likely with respect to any transaction, we may withhold the amount of the potential Chargeback from payments otherwise due to you under this Agreement until such time that: (a) a Chargeback is assessed due to a Buyer's complaint, in which case we will retain the funds; (b) the period of time under applicable law or regulation by which the Buyer may dispute that the transaction has expired; or (c) we determine that a Chargeback on the transaction will not occurIf we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately upon demandYou agree to pay all costs and expenses, including without limitation attorneys' fees and other legal expenses, incurred by or on behalf of us in connection with the collection of all Square Account deficit balances unpaid by you."Article further states that: "The amount of a transaction may be reversed or charged back to your Square Account (a "Chargeback") if the transaction (a) is disputed, (b) is reversed for any reason by the Network, our processor, or a Buyer or our financial institution, (c) was not authorized or we have any reason to believe that the transaction was not authorized, (d) is allegedly unlawful, suspicious, or in violation of the terms of this Agreement."Billing disputes can take up to days to resolve, however, each timeline varies depending on the card-issuing bankUntil Square receives official notification of the resolution, Square is unable to resolve the case

Cardholders are afforded the right to issue a billing dispute for any transaction processed by their credit-issuing bank While Square does its best to represent you in challenging the chargeback with the information provided, your customer's card-issuing bank is the ultimate arbiter of each
dispute Square debited your account for this dispute in accordance with Article of the Square Seller Agreement: "For any transaction that results in a Chargeback, we may withhold the Chargeback amount in a ReserveWe may debit the amount of any Chargeback and any associated Fees, fines, or penalties listed in the Fee Schedule or assessed by the Association or our processor from your Square Account (including without limitation any Reserve), any proceeds due to you, your bank account, or other payment instrument registered with usIf you have pending Chargebacks, we may delay payouts from your Square AccountFurther, if we reasonably believe that a Chargeback is likely with respect to any transaction, we may withhold the amount of the potential Chargeback from payments otherwise due to you under this Agreement until such time that: (a) a Chargeback is assessed due to a Buyer's complaint, in which case we will retain the funds; (b) the period of time under applicable law or regulation by which the Buyer may dispute that the transaction has expired; or (c) we determine that a Chargeback on the transaction will not occurIf we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately upon demandYou agree to pay all costs and expenses, including without limitation attorneys' fees and other legal expenses, incurred by or on behalf of us in connection with the collection of all Square Account deficit balances unpaid by you."

Hello ***We're sorry to inform you that we are deactivating your accountWe reviewed your account and found transaction types prohibited by Section of the Square Seller AgreementOn multiple occasions you ran your owe credit card on your account which is a violation

Please refer to the email sent by Square on 2/18***The message states: "Thanks for writing inCurrently phone support is only available for customers with an active Square accountFor more information regarding account terminations, please see our Seller Agreement https://squareup.com/legal/ua
We understand that it can be frustrating to have your account deactivatedUnfortunately, our review found that we cannot support any Square accounts for you or your businessAs stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential refunds or disputes from your customersSince your account was disabled on February 6, ***, these funds will be released on May 6, ***Depending on your bank's policies, you should see these funds one to two business days after we release them to your linked bank accountWe will notify you as soon as we deposit the fundsIf you don't want to wait days for your funds to be deposited, you may consider refunding the payments back to the original cards and seeking an alternate form of paymentPlease note that all refunds must be issued within days of the original transaction date."

Hello,
Square was able to confirm these funds were directed to your linked debit cardIf you can’t find them on your end, your bank can help Square trace them.Please provide the trace information (Square emailed to you on January 7) to a branch manager or banker at your local branch to trace your
payment, and please make sure to have them check with their debit card operations departmentIt’s important to explain that the funds will appear as an electronic funds transfer (EFT), which is a direct credit to your debit cardThis isn’t a missing ACH/direct deposit
If your bank states the funds were rejected, Square will need them to provide you with written documentation confirming this, as there’s no indication of a rejection in Square's systemsOnce you receive a letter from the bank, please reply directly to Square's previous email with a scanned or photographed copy of the document as an attachment

Complaint: ***I am rejecting this response because: NOT TRUE!! A crafter friend of mine was able to get her decision against her overturned as it was discovered there was a case of mistaken identity with Square and their judgment against herI would like the same opportunity to speak with someone at Square to clear my namePlease!!!Sincerely,*** ***

Please refer to the following email sent on *** 3: Hello Vadim, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our
policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboardUse the date selector tool to locate the specific paymentClick the payment you'd like to refund, then click "Issue Refund"Select the reason you're refunding the payment, and click "Issue Refund." Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional detailsAgain, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services

Hello,
Square is sorry to inform you that Square has deactivated your accountSquare reviewed your account and found a persistent pattern of transactions generally associated with high-risk activitySquare regrets that, starting from the date of your deactivation notice, you will no longer be
able to process transactions using SquareDue to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to days (but no less than days), unless circumstances require that Square extend this reserve periodIf you do not want Square to reserve your funds, you may refund the payment back to the cardholder account

Hello,Could you please provide us with the email associated with your Square account? The email provided to the Revdex.com does not matches any email used to write us regarding this issue
Thank you!