FMR

Dear Ms***, I have reviewed your complaint and the accountDue to the inconvenience, FMR will be closing the account with monetary relief(Money is no longer owed) I would like to apologize on behalf of FMR for the inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
this is the second time I have had to report these guyssara calls me from ###-###-#### *automated and tells me to call backso I called them againthey knew again a bunch of my personal info that I would not verify with them againI have told them I have already reported them once for this scamstated that they had just got this "claim" which is they are calling multiple family members and will not stop harassing when they can not provide any proof of the claim with out wanting my ssn etcrequesting to quit harassing me as I do not have any debts or outstanding claimsI am a *** veteran and do not deserve this scammingCustomer has requested no further contact by the business
Regards,
*** ***

Our office was calling in an attempt to locate a consumer with the same name as Mr***. All skip-tracing efforts are done so for the sake of obtaining location and contact information only. Our agents are trained to not disclose the purpose of the call, nor do they disclose the name
of the company unless they specifically ask, unless and until we verify the consumer we are seekingAccording to our representative, Mr*** called into our offices in response to our location and tracing efforts. He immediately disputed the claim and the account was notated as such. Our system is designed to automatically generate a verification of debt letter when the system is notated with a dispute. The letter was generated and sent prior to a manager’s review which would have realized the consumer was located in Washington. Now that we see Mr***’s address listed in his complaint differs from that of where the letter was sent, we realize that we have the wrong consumer. We do not collect on accounts from Washington

Dear Mr***, FMR has been contracted to collect on debt attached to your nameAfter review of the file and all calls associated with it, the call in question was dropped not terminatedYou stated in your complaint that you had rectified all loans that you had taken outFMR will take you at
your word that they are paid prior and document them accordinglyAll collection activity has been permanently discontinuedFMR would like to apologize for any inconvenienceYou will receive no further contact from this officeRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I tried speaking with your representative on the phone and she would give no details even to the nature of your businessHiding behind a reference to privacy will not resolve this issue and will not make your business a respectable organizationTell me what your business does, why you contacted me and how you got my personal information and I may consider resolving this complaint
Regards,
*** ***

Dear Ms***, If the four digits that were "rattled off" did not match, we are looking for someone else and you have nothing to be concerned withFMR would like to apologize for any inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowBank fraud was mentioned to me Also, the agent told me he couldn't say anymore as someone would contact me on a recorded line If this agent wasn't on a recorded line, how can Nick listen to the call? Also, the companies the collection agency was collecting for are nor were they licensed in the state of Illinois to do business as FMR states they didI checked with the state to see if they were and found out that in fact, they are not Which means the debt is not collectable to begin withAfter checking other complaints, I see I am not the only one being told that bank fraud charges may be brought up
Regards,
*** ***

Dear Ms***, FMR has been contracted to collect on debt attached to your nameWhen you initially contacted our office it was explained to you that your information was provided to our officeThe representative remained professional and answered any questions that you did have pertaining to
the debtUltimately you agreed to a payment arrangement with our office under the circumstances that you received documentation via mail and emailSaid documentation was sent to *** *** ** ** *** ***, ***, CA *** as well as ***@***.com the day after you secured your arrangement on October 25, As for your credit report, we are not a credit reporting agencyWith this being said it is unfortunate that you have chosen not to resolve this matter with our officeYour account has been closed and any future collection activity has been stoppedYou will not receive any more calls from this officeWe would like to apologize for any inconvenienceRegards, Nick W

Dear Mr***, FMR has been contracted to collect on debt attached to your nameAfter you contacted our office and verified that you were the correct party you acknowledged that the debt in fact was yoursUnfortunately the debt is owed by the individual in which it was
obtained and that was explained to you by the representative you spoke withIf you feel you do not owe the debt or do not have the means to resolve the debt this office is unable to assist youThis office does not work for *** *** and no way is *** ***, your debt was placed with our office for collection purposesDocumentation was sent to the address we have as per your requestWe have made the decision to discontinue collect effortsYour account has been closed and returned and you will not receive any more phone calls from this office. Regards. Nick W

Dear Ms***, FMR has been contracted to handle a personal business matter attached to *** ***We would like to first apologize for any inconvenience that we may have causedYou initially contacted our office on February 2nd to have to your phone number removed from our database, which it
wasYou have not received any more calls from this office since. Regards, Nick W

Dear Ms***, FMR has been contracted to collect on debt attached to your nameThe documentation you are stating you were refused had been sent to the email address you provided, ***.***@***.com, on August 19, As per your request all phone calls from this office
have been stoppedYou will not receive any future communication from this FMRShall you have any questions please contact our officeWe apologize for any inconvenience. Regards, Nick W

Dear Mr***, FMR has been contracted to collect on a debt attached to your nameFMR is a third party collection agency and has not purchased anything from the "DARK net"After reviewing the call, it seems there were several pieces of information that you stated were not validThe
representative immediately shut the account down and placed in a status that will permanently discontinue collection effortsAs far as your allegations that "legal action would be taken" or that this office is a "scam" are both untrueWe apologize for any inconvenience and are currently working with our brokers to determine if there was an error madeYou will not receive any further calls from this officeNick W

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameAfter reviewing every call that was made on your file, not once, did a representative state that a "lawsuit will be taken against you" or used false, deceptive or misleading statementsIf you have proof to the
contrary please provide itThe calls made or received in this office are done so in compliance with state and federal lawThe purpose of reaching out to third parties is solely for location information due to not having updated contact information for youWe have made the decision based on review of the file and the complaint, to permanently discontinue communicationFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your nameAfter a review of your account it has been found that you have not been into contact with our officeAll outbound messages are left in accordance with state and federal law, none of which state
anything regarding an employerHowever, as per your request you will not receive anymore more calls from this officeThis matter has been closedWe apologize for any inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
This company needs to inform me as to when & where I supposedly
took this loanThe explaination they have is too generalized and then
suspious with the promise not to call any mor
Regards,
*** ***

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameThe reason that we have the information we do is because it was submitted to the discussed lendersWe believe that you have not established the debt and have documented the debt as disputedWe would recommend
that you review your credit report and make sure there are no other compromisesWe assure you that we will be closing the file and will not receive any further communication from this officeWe also would like to assure you FMR is not attempting to scam anyone, if there is an issue with the information we are provided, we immediately discontinue collection effortsFMR would like to apologize for the inconvenienceYou will not be called from this office againRegards, Nick W

Dear Mr***, FMR has been contracted to collect on a debt attached to your nameThe representative you spoke with has been submitted to further training due to the issues you have documented in your complaintFMR has made the decision to close the account and document it as disputed due
to the original creditor not being recognizedFMR would like to apologize for any inconvenienceAll collection activity has been permanently discontinuedRegards, Nick W

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your husband’s nameAfter review of your phone call to this office it has been confirmed that we were unable to verify that we had the correct party on the lineTherefore, any information we have was not
provided leaving you with no way to know what this matter was pertaining toYour claim that we are harassing you and contact you to times per day is untrue, our phone system prevents any phone number from being called more than once per dayDue to lack of communication, and being unable to verify any information we have made the decision to close and return this matterThere will be no further communication from this officeRegards, Nick W

Dear Ms***, Any phone calls you would have received from this office would be between the hours of am and pm as those are our hours of operationYour account has been closed and you will receive no further communication from this officeRegards, *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
February 6, ~ They just called me again today. Additionally, I asked them to mail me documentation to back up their claim that I owed anyone/any business money, because I do not. They never mailed anything
Regards,
*** ***