FMR

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. We have reviewed the recorded conversation you had with our representative. You had initially contacted our office, acknowledged your debt was owed and asked for help to resolve the matter. You also agreed to resolve...

as long as a letter was sent. At that time you verified your email and it was explained to you that the document may take up to 24 business hours to be sent. Due to the weekend and holiday you received your letter on the next business day. The mailing address provided on the document is a valid address and we are not sure why this in question. Respectfully based on your statement we have decided to close and send your account back. You will no longer receive calls from this office. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to collect on debt attached to your name. During your initial phone call to this office you refused to verify you were the correct party. Federal law does prohibit us from disclosing any details unless the correct party is verified; the representative was...

simply following protocol. When you spoke to the second representative you did verify the information needed, and you were provided the details of the debt. You did dispute ever obtaining the debt your account was closed and returned that day. Documentation we are obligated to provide to you has been sent to the address we have on file and you have not received anymore phone calls from this office. Regards, Nick W.

Dear Mr. [redacted], FMR contacted you regarding delinquent accounts that have been placed with us for the purpose of collection. Your identity is validated solely due to federal law requiring us to do so before providing personal information over the telephone. The allegation "trying to take my...

identity" is untrue. After reviewing the call, you were extremely rude to the representative you spoke with from the start of the call until she had to terminate the call because of your use of vulgarity and unwillingness to cooperate. When asked what happened as far as repayment of the accounts in question, your reply was " I didn't want to pay them back". FMR has made the decision to close your account and discontinue collection efforts. You will receive no further communication from this office. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to handle a personal business matter attached to your name. The voicemail that was left for you was an attempt to inform of that matter that we are handling and done so within the confines of state and federal law.  This matter was placed with our office...

on March 21, 2017, any phone calls you received prior were not from this office and your claim that we are “linked to these other organizations” is untrue.  Your allegation that we are a scam is based off of internet libel and is untrue. As of the day your complaint was filed this matter was closed and returned. We can assure you that you will not receive any more phone calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. The account in our office has been documented disputed since 11-12-15 and all collection efforts have ceased since that date based on the dispute. Your account has been closed with monetary relief and will go no...

further than our office. FMR would like to apologize for the delay in response as well as any inconvenience. Regards, Nick W.