FMR

Dear Ms***, For you to state the above allegations you would have to speak to someone in this officeI have reviewed all call reports as well as the account in the office which was never accessed aside from outbound location messagesNot one person from FMR has ever spoke with you regarding
the account we have been contracted to handleIf you have proof to the contrary please contact the undersignedFMR has decided to internally close the account and discontinue all communication. Regards, Nick W

I may have checked the wrong response When I attempted to contact the company to make a payment as suggested by you until I had heard from you, a manager from that company had taken the call, said they were returning the $80, that no further payments would be expected He was very upset that I had contacted you It was not until I had contacted you that I received any documentation from them regarding this bill The company mentioned in their letter I have never heard of After that call it was my understanding that this issue would be dropped and not pursued and that no additional payments would be required The statement they made that no threats were made is untrue It was my hope that I have heard the last from FMR I was expecting there would be no further communication Please let me know if this is the case

Dear Mr***, FMR has been contracted to collect on debt attached to your nameIn September of an account was placed with our office, you spoke to a representative regarding the accountAt that time you disputed the debt and that account was closed and sent backYou were advised you would
not receive any more calls regarding that particular fileIn early November of another account was placed with our officeIn error your phone number was not removed and you did in fact receive a callWe can assure you that this has been taken care of and that you will not receive any more callsFMR apologizes for any inconvenienceRegards, Nick W

Dear Ms***, FMR has been contracted to collect on a debt originated in your nameUpon
reviewing the complaint and taking your statement into consideration, FMR will be closing the account with monetary relief and discontinuing all collection effortsAs far as calls to your relatives or references, those phone calls are placed regarding location efforts and are done so in conformity with all state and federal guidelinesFMR apologizes for any inconvenience and again has closed the accountRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I don’t know the “federal laws” but I will never verify my identity with my SS# and if a company can not identify the purpose of call I will never agree to listen to a reason for a phone call If this is a debt collector, I have my debts in order This company has scam written all over its purpose to contact people
Regards,
*** ***

Dear Ms***, FMR has been contracted to handle a personal business attached to your nameThe phone call you placed to this office was reviewed, and when you did talk to a representative we did not verify that you were the correct partyYou do not know what this matter is regarding and it seems
you are referring to a different phone call with another companyAs per your request your phone number was removed from our databaseYou have not received any more phone calls from this officeRegards, Nick W

Dear Ms***, I have pulled the recordings on the outbound and inbound phone calls pertaining to your accountThere was no mention of a payday loan as that would have been disclosure due to your identity not being confirmedAgain, FMR would like to apologize for the inconvenience and your account remains closedRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I never stated that I had a payday loanEver. I was never offered documentationOnly an agreement to sign, which I declinedBianca told me that basically it wasn't their responsibility to prove me that it was actually my debt. I only made an arrangement to because she insisted it was necessary right then and she DID say they'd sue me if I didn'tSo, you need to review the calls further if you didn't hear thatit was on both callsand my accusation of this being unfounded? well for one it is, because I have never had a payday loan and you're saying I have that's absurdfor two, if you pull up the companies you gave me, it clearly documents scam after scam after scam after scam on both of them, not to mention your company as well, along with the 200+ complaints with the Revdex.comSo, I accept your response to not contact me againBut I just needed to clarify a few things that you are mistaken on
Regards, *** ***

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your name. This matter was placed with our office on December 30, On January 3, you contacted a representative asking for an address to our business which was provided to youIt was never
verified to whom we were speaking with nor was any information pertaining to this matter given to you for this reasonOur company goes by one name and your allegation that we are “scammers” is unfounded and libel FMR has made the decision to discontinue all communicationRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameThe information provided to us included your social security numberIt appears, since you have been contacted on this before, somewhere down the line there was a mistake made as far as the generation of this
accountFMR has documented this disputed and permanently discontinued all collection effortsFMR would like to apologize for any inconvenienceRegards, *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Mr***, FMR has been contracted to collect on debt attached to your nameBeginning in you contacted our office and set up a payment arrangement for the referred to debtOver the course of the two years that you have been working with our office we would like to apologize for any
lack of communication or customer serviceWe can assure you that all phone calls between you and our representatives are being reviewed and the appropriate disciplinary action will be taken if there is conduct outside of our guidelinesIf this is a matter that you would like to continue to resolve we would ask that you contact our office and you will be direct to a member of management immediatelyHowever we have placed your account in the appropriate status so that you will not receive any more phone callsRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Dan R

Dear Mr***, Fmr has been contracted to handle a personal business matter attached to your name It is impossible for you to know the reason for our attempted to communication as you have not spoke with a representative from our officeBased on your research and word FMR will
remove your information from our databaseWe apologize for any inconvenience and you will not receive any further contact from our office. Regards, Nick W

Dear Mr***, FMR has been contracted to collect on a debt attached to your nameThe account has been documented disputed and all collection efforts discontinuedYou will not receive another call from this officeFMR would like apologize for any inconvenienceRegards, Nick W

Dear Ms***, We at FMR are completely confused as to why you would state any of this in a complaintYou made one attempt to contact our office, and that phone call got as far as the representative attempting to verify she had the responsible party on the line and that is when you terminated the
callSo it is literally impossible for any representative of this company to have told you anything regarding "court and jail time" which would never be said to a consumer we are speaking with anywayYou are clearly confusing this office with anotherFMR would appreciate if you got your facts straight before attempting to publicly slander this officeNick W

Dear Ms***, FMR has been contracted to locate you regarding information that has been placed with our officeAt no point, does a message, or any representative state to anyone, the law would be utilized for anythingPer your request, FME has documented the account disputed and discontinued all
communicationFMR would like to apologize any inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Although I have no idea what monetary relief means on FMR's part as long as the case is closed that's all I can ask
Regards,
*** ***