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Fresh Elites

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Reviews Fresh Elites

Fresh Elites Reviews (166)

Ordered a phone case about 2-3 days ago. And still haven’t received any email or text updates as I requested. There isn’t an actual phone number to call otherwise I would call and get information about my order... I need a tracking number something...

+1

Hello,We spoke with this customer and her order will be there on Saturday we also got her a Gift Card for the trouble. So sorry for the delays on this order.[redacted]

These socks are cute as can be, and fit very well for my daughter. Also, these are also super high quality for the price. It's an athletic sock but so comfortable and I have been wearing my chevron ones as slippers around my house lol! My 85 year old mother saw these and felt them and liked the softness so much she had me order her a pair to wear for her walks, so I ordered her a pair of the coffee ones. I wish they had smaller hat sizes because my nephew would love to wear one there hats but is only 4 and I don't it would fit him. So please add toddler sized hats! Besides that keep up the good work.

+1

I love these socks! They are very soft and bright and the design didn't stretch when the sock does. So the pizza still look really good and when the sock is being worn. I would definitely buy more from this company again.

I went with a Mens Medium and I should gotten a mens small I didn't read the description and though the sizes were in women's for some reason. Anyway they still fit great just a little big. My order took about a week from when I ordered it but it was no problem because I was in no rush. My job does a crazy sock day so thats why I ordered them.

+2

Hello,This order shipped and delivered. Below is the tracking number:Tracking Number: [redacted] Thank you[redacted]

+1

Hi,I apologize for the delay on this order. It looks like your order shipped and will deliver tomorrow. tracking number
[redacted] Thank you[redacted]

On 7/29/16 I placed an order (#30300) for 4 pairs of socks totalling $54.93 for my sons birthday. It was not until after I submitted my payment that I saw that on the website that it takes 3-4 weeks for the order to be shipped.
I tried to contact the company as it has now been over 4 weeks and the only way to contact them is through email. They hav eno contact phone number anywhere!! During this 4 weeks, I emailed 4 different times to get the status on my order and have gotten no repsonse. I then looked at the reviews on Revdex.com and there are other people with the same experience, yet they were told it takes 3-5 weeks, not 4 like the website says.
Also Fresh Elites claims to be have "customer Nike Elite socks" but at the bottom of the webpage it says they are not affiliated with Nike.
I would recommend that no one purchases socks from here as their attention to customers is horrible.
At this point, I need to know when my order will be shipped and it if is not shipped this week I need a full refund. I should have just ordered from Stance Hoops.
Sincerely,
[redacted]

Hi,Thank you for contacting us! We hand print all these socks and we do have a 4-6 week production time that we list on our site. Your socks have shipped and you have the tracking in your email. Thank you and let me know if you need anything else.[redacted]

Ordered socks for my son for his 12th birthday because all he wanted was some of these Nike socks! He absolutely loved them! He has 20 pairs of regular Nike’s but this is first pair of printed ones and he loveddd them!

We got one of the space printed pairs and a sleeve to match, he now is bothering me to order another pair. They put a flyer in the box and he keeps showing it to me everyday begging me to order more pairs. Overall good expierence and my son liked the socks!

Hi,Thank you for contacting us! We hand print all these socks and we do have a production time that we list on our site. Your socks were in production and shipped out you should have a tracking in your email. Thank you and let me know if you need anything else.[redacted]

Hi,I apologize for the trouble on this order we got it shipped and below is the tracking. I sent this earlier today as well: Tracking number[redacted] thank you[redacted]

Hi,Not a problem. We have refunded the customer and contacted her directly to her email.Thank you[redacted]

Hi,
 
I apologize we get back to every email. I do not know why you haven't. I see your order is scheduled to ship by Friday. Let me know if you need anything else and have a great day.
 
Thank you[redacted]

Hi,Thank you for contacting us! We hand print all these socks and we do have a 2-4 week production time that we list on our site. Your socks are in production and will be shipping within the next 24-48 hours. You will get a tracking number in your email when it ships.Thank you and have a great...

day![redacted]

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello, I apologize that the customer didn't get a response but I just throughly checked through our inbox and our last communications was on Dec 21st and we have nothing from January 10th. I have included a screenshot as well to show this of our inbox. This order shipped yesterday and below is...

the tracking number. If you would like to return it for a refund I can waive our normal return policy.Thank you[redacted]Carrier[redacted]Tracking number[redacted]  Tracking number9400111699000389545505Tracking number9400111699000389545505Tracking number9400111699000389545505Tracking number9400111699000389545505

Hi,Thank you for contacting us with this issue! We hand print all these socks and we do have a 3-5 week production time that we list on our site. Your socks are in production and should be shipping within a week...

to 10 days. If you would prefer a refund I can do that now.  Thank you and let me know if you need anything else.[redacted]

I’ve ordered a pair of socks 3 weeks ago and I’ve received no email or update when they will be here. I need them by this Friday. I’m not happy with this company since I’ve given them plenty of time to be shipped and arrive. Please help! The money has been taken out of my account already so I’d like to receive what I ordered.

Revdex.com:
I consider the complaint resolved as the items did arrive according to the shipping information the vendor provided.  However I would like to comment on the ridiculous notion that sending a screenshot of the last e-mail I sent them somehow proves that I didn't send them any other e-mails after 12/21/2016 regarding the status of my order.  I too have a screenshot of the last e-mail I sent them and you can see that it was sent on 1/10/2017, from my "SENT" folder.  The likelihood that a correctly addressed e-mail would not be delivered to them is a possibility until you read other complaints and reviews and you realize that is the same excuse they give everyone for not responding to e-mails.  It's just not believable - nice try.  So while I have reviewed the response made by the business in reference to complaint ID [redacted] and the resolution was satisfactory to me (I finally got my stuff).  I will never order from this company again.  I want them to know that this is the first time in my life I've had to contact the Revdex.com about a purchase..  I don't know why they continue with their deceptive marketing practices and poor customer service.
Regards,
[redacted]

These were epic, I gave them to a family member who is an avid sock lover for his birthday and he loved them. They are well made but the fit was a bit big for the size medium so I would next time get him the smalls. The colors are holding up well to multiple times washings and wearings.

Plus they came with a really cool sticker that he loved. I am very pleased with this purchase. If I need more wild printed socks I will look to this site again. Just make sure to read the sizing chart again because I will be getting him a size down in the future.

Just got our Easter order for my grandson he wanted these American flag black and white grunge socks so I ordered him and his brother matching pairs. I was in a rush because I forgot to order and didn't notice how early Easter is this year. So I contacted them to rush my order and they were able to rush them and I got them into there easter baskets.

My grandsons loved the socks and wore them the first day back from spring break.

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Description: Clothing - Retail

Address: 3540 Seagate Way, Oceanside, California, United States, 92056

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