G Tuckfelt & Associates

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 13, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 16, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 11, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 22, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The phone calls are still very persistant and they are now calling family and friends and telling them they are trying to get a hold of me because I gave them permission to use my name as a reference I have contacted sallie mae regarding this issue and they didn't like the answers I provided themI can't give them something I do not currently have and they were not willing to work with what I had to offer Since the first complaint they now are sending multiple emails to me as well as the phone callsThey need to stop calling family and friends or I will pursue this issue of harassment

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 11, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 9, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 21, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 25, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have spoken with Sallie Mae on this case and they also had their partner company BarclayCardUS contact me BarclayCardUS was very rude and did nothing to address my issues Sallie Mae was understanding and conciliatory but they can not control their partner company and nothing was accomplished I am left in the lurch with a severely dimished program that is not what I signed up for before BarclayCardUS was in the loopI will not be doing business with Sallie Mae or BarclayCardUS ever again and will make my feelings known to family and friends far and wide Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 26, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 6, Please allow sufficient time for postal delivery

Thank you for your messagein the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Portal Service on September 6, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 23, Please allow sufficient time for postal delivery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that resolution I am working towards with Sallie Mae should eventually solve the problem Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 20, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 26, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below According to Sallie Mae the account which was sold to a collections agency was not sold until Nov1, I contacted Sallie Mae in the year 2016, the customer service rep did not tell me about the account at questionWhen I called them after finding out that that account had been sold I asked if there was an account manager assigned to that account because such had never contacted me regarding this accountSallie Mae is trying to cover up their mistake and making me pay for itThere are two private loans I had with Sallie Mae which are the same as the loan at question and one of them has been paid offThe same could have been done with the loan at question if the account manager who had the loan at question had contacted me regarding bringing that loan up to date Regards, [redacted]