G Tuckfelt & Associates

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 16, 2015. Please allow sufficient time for postal
delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 4, 2017. Please allow sufficient time for postal
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:I signed up for a Sallie Mae Rewards credit card when Sallie Mae bank issued the cardSallie Mae transferred the card operations to BarclayCardUSI just discovered that the terms and conditions that I signed with Sallie Mae for this credit card are not being honoredI signed up for a fixed APR credit cardFixed, not variableNow BarclayCardUS refused to honor those terms and conditionsBarclayCardUS cant even produce the documentation that I signed for this credit card.Translate Desired Outcome:I want a copy of the original terms and conditions I signed and I want my APR reverted back to the original rate and a refund for all over ch

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 28, 2015. Please allow sufficient time for postal
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Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 24, 2016. Please allow sufficient time for postal
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Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 18, 2017. Please allow sufficient time for postal
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Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 22, 2015. Please allow sufficient time for postal
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Thank you
for your message. In the interest of protecting the privacy of our
customers, the Office of the Customer Advocate responded directly to the
customer via US Postal Service on December 23, 2016. Please allow sufficient
time for postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 8, 2015. Please allow sufficient time for postal
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The point remains that my loan was paid in full in early November, and I not receive a check for my overpayment until early January.
Regards,

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 8, 2017. Please allow sufficient time for postal delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received the documents Sallie Mae claims they originally sent, as as expected, it was my first time seeing themThey were never sent originallyThey offer no resolution and still need to fix this issue.
Regards,

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your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 7, 2016. Please allow sufficient time for postal
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Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 13, 2016. Please allow sufficient time for postal
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 19, 2018. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 13, 2016. Please allow sufficient time for postal
delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** ***