GAR Disability Advocates

GAR DISABILITY ADVOCATES, LLC *** *** *** Englewood Cliffs, NJ Telephone (***
*** March 20, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Ms*** requested the services of GAR Disability Advocates and completed the initial application on February 22, GAR Disability Advocates received the documentation and spoke with the client on March 2, 2017. The client’s case manager, *** ***, is the party that contacted Ms*** on the given date. Her direct contact number is *** Ms*** claimed that the toll free number *** did not work properly when called. The number reaches GAR Disability Advocates and the number is working properly. The number does not ring without being answered Ms*** has requested to be released from the contract she has entered into with GAR Disability Advocates. We ask that she contact her case manager at the direct contact number provided Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me Sincerely, Steve B*** Assistant VP of Operations / Director of Litigation

March 14, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** ** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the response issued concerning the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: As previously stated, GAR Disability Advocates has had multiple conversations with Mr*** ** *** regarding his attempt to secure disability payments and also has documents with Mr*** signature authorizing the representation of GAR Disability Advocates on his behalf. *** ***, the client’s daughter, was informed of these documents when she contacted GAR Disability Advocates. Research continues to indicate that there have been no payments receivedOnce again, we request that if Ms *** or Mr*** have documentation supporting the claim that $was paid to GAR Disability Advocates, we ask that this information is forwarded so that our records can be adjusted. Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact meSincerely, Steve *** Assistant VP of Operations / Director of Litigation

We are in receipt of your letter regarding the consumer’s experience with GAR Disability AdvocatesPlease be advised that the account with our company has been carefully reviewed and the following are our findings: The customer claims that necessary documentation was completed and sent by her
doctor’s officeGAR Disability Advocates has not received the Residual Functional Capacity letter from the customer’s doctorWhile the customer feels confident that the letter was completed and sent to GAR Disability Advocates, we have confirmed that no such letter was receivedThe consumer can contact GAR Disability Advocates, LLC at her convenience if we can be of any assistanceThank you for your kind attention to this matterIf you have any questions or need additional information, please do not hesitate to contact me

GAR DISABILITY ADVOCATES, LLC *** *** *** *** *** ** *** Telephone
###-###-#### April 10, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Ms*** requested the services of GAR Disability Advocates in May when the client completed the initial application and signed the contract with GAR Disability Advocates Ms*** claims that she has made multiple attempts to contact GAR and does not receive a return call. Our records indicate that we have either attempted to contact or made contact with the client on the following dates: 07/06/07/11/07/15/07/28/07/29/08/30/08/31/09/01/09/08/11/09/12/23/01/30/03/09/ As the client is requesting to close her file and end the contract with GAR Disability Advocates, we are asking Ms *** to contract GAR Disability Advocates so that any issues with the contract can be addressed Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me Sincerely, *** *** Assistant VP of Operations / Director of Litigation

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. I have stopped receiving the calls
Regards,
*** ***

Complaint ID#: *** Company Name: GAR Disability Advocates Company Contact: Steve B Company Phone: *** * *** Company Email: *** Person Who Sent the Complaint: *** ** *** Staff Member: *** *** Response: We
are in receipt of your letter regarding the consumer’s complaintPlease be advised that the account with our company has been carefully reviewed and the following are our findings: After a thorough investigation, it appears that Mr***’s case was not handled correctly by his case manager who did, in fact, fail to file paperwork in a timely mannerWe sincerely regret this error and offer our sincere apologies to Mr***At present, we handle approximately 11,cases on behalf of our clients and, although errors of this nature are exceedingly rare, they are not excusableThe case manager assigned to Mr***’s claim has been terminatedOnce again, we apologize for this errorWe will assist Mr***, if needed, in any way possible moving forward and will, of course, seek no fee (none has been paid)Please be assured that no personal information provided by the applicant was ever shared without the consumer’s consentEvery effort is made by GAR National Disability Advocates, LLC, to ensure that all information is properly secured and in compliance with state and federal regulationsThank you for your kind attention to this matterIf you have any questions or need additional information, please do not hesitate to contact me

GAR Disability Advocates does not have a client under this name Please ask the client to provide additional information so that we can be of assistance in resolving this matter

Complaint: ***
I am rejecting this response because:Your company is being untruthful regarding my case - I was not contacted on a regular basis nor were any of my phone calls returned. You stated that your company, according to your records, had contacted me times. I started this claim in July and the total number of days from start to finish is days. That shows right there the committement you gave to my case - I was called times over days. Since you have records of these calls I would like to see them...the dates and times. I am requesting that you provide me these records so that I can view them myself, because I believe that is a lie, however, you should have no issues with proving the statement you made by sending these records you have
Regards,
*** ***

We are in receipt of your letter regarding the consumer’s experience with GAR Disability AdvocatesPlease be advised that the account with our company has been carefully reviewed and the following are our findings: The customer claims that
necessary documentation was completed and sent to GAR Disability Advocates and that he has not received a satisfactory response from our officeGAR Disability Advocates has reached out to the consumer by phone and by email as recently as February 19, in an effort to obtain additional informationMr*** can contact his representative directly at *** or he can call *** Thank you for your kind attention to this matterIf you have any questions or need additional information, please do not hesitate to contact meSincerely, Steve ***

TGAR DISABILITY ADVOCATES, LLC
*** ***
***
*** *** ** ***
Telephone (*** ***
May 19,
Attn: *** ***
Revdex.com
Whitehorse-Hamilton Square Road
Building A, Suite Hamilton, NJ
RE: *** ** ***
Your File No***
Dear Ms***
We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings:
Mr*** claims to be awaiting a release from GAR Disability Advocates as he has chosen to be represented by another source. As recently as yesterday, May 18, 2016, Mr*** has stated that he intends to continue his relationship with GAR Disability Advocates and will not be seeing alternate representation. Based on the most recent conversations with Mr***, he no longer appears to be seeking a release from GAR Disability Advocates
Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me
Sincerely,
*** ***
Assistant VP of Operations / Director of Litigation
ell us why here

GAR DISABILITY ADVOCATES, LLC *** *** *** Englewood Cliffs, NJ Telephone
###-###-#### November 30, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Mr*** requested the services of GAR Disability Advocates in July 2015. In September 2015, the client requested to withdraw from the agreement with GAR Disability Advocates. On September 30, 2015, a notice was sent to Mr*** authorizing and acknowledging the withdrawal and also informing Mr*** that GAR Disability Advocates was not waiving their rights to recover fees. Mr*** is requesting that GAR waive their fee. GAR respectfully declines this request Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me Sincerely, *** *** Assistant VP of Operations / Director of Litigation

GAR
DISABILITY ADVOCATES, LLC *** *** ***
*** *** ** *** Telephone (*** *** April 13, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the response issued concerning the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: On April 5, 2016, GAR Disability Advocates approved Mr*** for representation and issued documents to be completed by Mr*** so representation can commence. There has been one call made to Mr*** since April 5, which occurred on April 12, GAR Disability Advocates did not distribute any phone number or personal information belonging to Mr*** We recommend that Mr*** contact the party calling or texting his phone and inquire about the source of the information Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me Sincerely, *** *** Assistant VP of Operations / Director of Litigation

I like the other complaint have been receiving these phone callsThey will call 3-times in a row all before 7am my timeThis has been going on for over a year! I have asked them to remove me from their listAsked repeatedly Do Not Call! They have ignored this everytimeIt's extremely aggrivating

Complaint: ***
I am rejecting this response because:
Again Madam, GAR is apologizing for the incompetence of a subordinate in which they trainedI'm am however, thinking that some, if not all of the things these employees do, are from the training they receive from the management or superiors of this companyI cannot imagine GAR assigning these cases to someone that has not received any training at allNot only are these people responsible for peoples lives, but they claim to be disability expertsThe superiors keep pointing the finger at an employee that didnt' do her jobThe problem with the whole thing, is my case should have been handled under the Compassionate Allowance Law, which if filed properly, the SSA has a duty to act in a timely manner to approve the case swiftly (about mostops)GAR, while claiming to be experts, did either not know of this law, (which would clearly not make them an expert) or they did not want to file it this way, because there is no money in it for them ( Which would clearly make them dirt bags) What has yet to be determined in this case, is why did it even get to the denial phase, to even need an appeal in the first placeEither way, it was incompetence of the superiors of this company, that by the way, love pointing fingers at someone who isn't around to defend themselvesYou see Madam, the blame does not lay in the fact that the case worker did not file the appeal on time, (although that was very bad), but the blame lies in the fact that there was even a turn down to need an appeal in the first placeThis company is trying to make this about something that it isn't about at all(An employee filing a late appealan employee not doing her job)All lip service MadamThey claim to have thousands of cases going at this time, I can't imagine after doing thousands of cases, that my case would be the first one to qualify under the Compassionate Allowance LawThat is why I want people to know who they really are, which is not the experts they claim to be or dirt bags just out for the moneyMaybe if they will respond to real issue here ( instead of the smoke screen), we may keep others from having to go through the pain and suffering that I am now experiencing with all thisIn case you forgot let me remind you....I was told when the salesman was selling me they were experts, that have helped many many people get the benefits they deserveThat they were going to do everything possible to help me, but I also had to help myselfI could not work, because that would hurt my case, I could not go to school nor could I collect unemployment...Well, I could have worked...upto $a month..You see I trusted these people, because they said they were experts and their name says they are advocates...hmm was I ever wrong to do so..lets see if we can help others to make better choices for themselves on matters that are so life changing....shall we? If we can save one person from this kind of pain and suffering it will truely be worth it, for I have hit a state of depression, that all of my training and discipline has been needed to just exist.....Thank you, *** ***
Regards,
*** ***

TGAR DISABILITY ADVOCATES, LLCP.OBox 1044Englewood Cliffs, NJ 07632Telephone
###-###-#### July 20, 2017 Attn: *** ***Revdex.com Whitehorse-Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Your File No*** Dear Ms***: We are in receipt of the complaint regarding the client’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Ms*** requested the services of GAR Disability Advocates in November Since that time, representatives from GAR Disability Advocates have been in regular contact with the client as needed. Most recently, GAR had attempted to contact or had conversations with Ms *** on March 21, 2017, April 21, and July 19, Please note that the conversation on July 19, was after the date of the complaint.Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me. Sincerely, Steve B***Assistant VP of Operations / Director of Litigation ell us why here

GAR DISABILITY ADVOCATES, LLC *** *** *** *** ***, NJ Telephone ###-###-#### September 19, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Your File No*** Dear Ms***: We are in receipt of your response to our reply regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: As stated previously, *** *** requested the services of GAR Disability Advocates in July 2015. GAR maintained regular contact with Ms*** and represented Ms*** throughout the application process. Our records show calls made while servicing the account and multiple email correspondences issued on the client’s behalf. These are not calls and emails to Ms *** but calls and emails servicing the account. While Ms*** was ultimately provided a favorable decision by the Administrative Law Judge, the judge chose not to approve the fee agreement due to multiple representatives who did not individually sign a fee agreement. The judge specifically allowed the GAR Disability Advocates to request a review of the fee agreement determination. It is not unusual for multiple representatives to be involved. The Administrative Law Judge had issue with the signed fee agreements and authorized a reviewGAR Disability Advocates was within its rights to request the reviewGAR again respectfully declines this request to withdraw the reviewThank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me Sincerely, Steve B*** Assistant VP of Operations / Director of Litigation

GAR DISABILITY ADVOCATES, LLC *** *** *** Englewood Cliffs, NJ Telephone
###-###-#### November 16, Attn: *** *** Revdex.com Whitehorse-Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** ** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Ms*** claims that GAR Disability Advocates has not been properly communicating with her regarding the case. The date of Ms*** original application is November 4, Since that time, GAR has had twelve communications with the client. A review of the account indicates regular contact with the client and with the Social Security AdministrationMs*** is now seeking to be released from her agreement with GAR Disability AdvocatesWe ask that the client call GAR Disability Advocates to discuss the current status of her account and the terms of her agreement so that we can be of further assistance Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact meSincerely, *** *** Assistant VP of Operations / Director of Litigation

TeGAR DISABILITY ADVOCATES, LLC*** *** *** *** ** ***Telephone ***
*** July 31, 2017Attn: *** ***Revdex.com Whitehorse-Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Your File No*** Dear Ms***: We are in receipt of your letter regarding the consumer’s experience with GAR Disability Advocates. Please be advised that the account with our company has been carefully reviewed and the following are our findings: Ms*** requested the services of GAR Disability Advocates in September 2015. In May 2017, the client requested to withdraw from the agreement with GAR Disability Advocates. In June 2017, a notice was sent to Mr*** authorizing and acknowledging the withdrawal and also informing Ms*** that GAR Disability Advocates was not waiving their rights to recover fees. Ms*** is requesting that GAR waive their fee. GAR respectfully declines this request Thank you for your kind attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.Sincerely, Steve B***Assistant VP of Operations / Director of Litigation ll us why here

Complaint: [redacted]
I am rejecting this response because:
Again Madam, GAR is apologizing for the incompetence of a subordinate in which they trained. I'm am however,  thinking that some, if not all of the things these employees do, are from the training they receive from the management or superiors of this company. I cannot imagine GAR assigning these cases to someone that has not received any training at all. Not only are these people responsible for peoples lives, but they claim to be disability experts. The superiors keep pointing the finger at an employee that didnt' do her job. The problem with the whole thing, is my case should have been handled under the Compassionate Allowance Law, which if filed properly,  the SSA has a duty to act in a timely manner to approve the case swiftly (about 2 mos. tops). GAR, while claiming to be experts, did either not know of this law, (which would clearly not make them an expert)  or they did not want to file it this way, because there is no money in it for them ( Which would clearly make them dirt bags) What has yet to be determined in this case, is why did it even get to the denial phase, to even need an appeal in the first place. Either way, it was incompetence of the superiors of this company, that by the way, love pointing fingers at someone who isn't around to defend themselves. You see Madam, the blame does not lay in the fact that the case worker did not file the appeal on time, (although that was very bad), but the blame lies in the fact that there was even a turn down to need an appeal in the first place. This company is trying to make this about something  that it isn't about at all. (An employee filing a late appeal.... an employee not doing her job). All lip service Madam. They claim to have thousands of cases going at this time, I can't imagine after doing thousands of cases, that my case would be the first one to qualify under the Compassionate Allowance Law. That is why I want people to know who they really are, which is not the experts they claim to be or dirt bags just out for the money. Maybe if they will respond to real issue here ( instead of the smoke screen),  we may keep others from having to go through the pain and suffering that I am now experiencing with all this............ In case you forgot let me remind you....I was told when the salesman was selling me they were experts, that have helped many many people get the benefits they deserve. That they were going to do everything possible to help me, but I also had to help myself. I could not work, because that would hurt my case, I could not go to school nor could I collect unemployment...Well,  I could have worked...upto $1009 a month..You see I trusted these people, because they said they were experts and their name says they are advocates...hmm was I ever wrong to do so..lets see if we can help others to make better choices for themselves on matters that are so life changing....shall we? If we can save one person from this kind of pain and suffering it will truely be worth it,  for I have hit a state of depression, that all of my training and discipline has been needed to just exist.....Thank you, [redacted]
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The last time I talked to anyone at the company directly was in December of 2015. Someone from there tried calling me on February 8th. When I tried to return the call, all I got was someone's voice mail box. On February 19th, 2 days after I filed complaint, I received an email with the forms to fill out, on the 25th I received another email with the same forms. Since then, no one has tried to contact me. I filled out the forms and returned them on the 29th. I am trying to be understanding in this matter, but when it takes 2 months and me filing a complaint to get anyone to contact me, that is getting ridiculous. No wonder it takes so long to get approved for SSDI.  
Regards,
[redacted]