Gentle Breeze Online

good afternoon mrs [redacted] , you may contact allied collections for any information they should have all in formation on file for you , if we can be of any assistance please contact us and we will do our best to help thank you

$loan funded 11/9/Account was closed

we have sent information to customer this morning 8-23-letting her know she will be refunded waiting on customer to respond

Ms [redacted] you will need to contact the collections agency they have all the info on how to remove this collection we no longer have your account open it has been closed for a few years we will do whatever we can to help you remove this collection from your name please contact out customer service number and we will assist in any way we can 888-645-Email: [email protected]

$loan funded 6/16/We closed account and considered it paid off

Customer took a $loan 8/24/and paid off 11/10/15, then took second loan for $loan for 2/5/customer made a stop Payment 3/21/16, we then closed account and considered it paid off

Customer took $loan 12/16/auto debits Payment Stopped 3/23/16Account was closed out

$loan funded 12/18/and , paid off 2/11/16) the Payoff was $returned Payment account was then closed out as paid

$loan funded 10/loan was paid off 1/4/and account was closed

we have contacted Allied and requested to have account closed and removed from credit filethey will be sending out confirmation letter directly to customer

Compliant from [redacted] Customer got the loan on Dec 23rd, and had been extending a loanWe spoke to customer on 3/11/ explaining about the loan again and recommend him if he can arrange pay off or pay downCustomer just hung up and we close the account 6/20/ Later we received email from customer claiming he is retired military person At this time customer’s account is already closed as requested and we recommend refund of $to settle the complaint

$loan funded 8/7/this account was paid off 1/29/16) and account was closed

We have been trying to contact Ms [redacted] to resolve the situation we have not been able to contact hershe may call our office at Green Stream Lending customer service line 888-296-asking for [redacted] she will be able to assist and resolve this issue Thank you

$loan funded 12/3/,paid off 1/15/and account was closed out

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I accept they have this document, but I still have no idea what this is so I am not willing to accept this response How ever now that I have some sort of documentation I will work with this company to further resolve the issue] Regards, [redacted]

Ms [redacted] here is the contact for the collection agency handling your account you can set up payment plan or a one time payment [redacted] Collections ManagerAllied Collection Service [redacted] if you should have any more questions please contact us at any time [redacted] Gentle Breeze online

mr [redacted] our system shows you took the loan and made payments the 3rd payment was returned as in it did not go through and we were unable to debit the account provided for the paymentwe have closed the account and you owe noting at this time

Customer took $installment loan the loan was funded 5/3/16, customer made payments last payment for Payoff 6-/14-/And Account as closed out

As customer stated, we spoke to customer on 8/27/3:42pm PSTCustomer told us that his employment changed and pay cycle also changedWe requested any type of document indicating this change especially about pay cycle We suggested that he can send either Email or FaxWe didn't receive any proof of changesOn 9/10/5:02pm PST, customer called us for same reason and we explained that we've been waiting for the proof of changesWe asked if he can send us copy of pay stub which should show new employment and pay cycle So far as of 9/15/2014, we have not received any documents from customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***