Gentle Breeze Online

Review: I took this loan and was told the payment would have been 20-40 ever two weeks, however I have not been able to log in to update my account infomation, I have called them, emailed them and leaving voice mails. They also have hung up on me, they have also keep me on hold for about 4 hours to speak to someone. Today I talked to a assoicate there,she was rude talked down to me and treated me like I was a it, I told them that I was not able to log in to my account, and she was rude and called me stupid, then I asked if my loan was paid off do to the 140.00 payments have have been coming out of my account since July! She then stated no what do you ready anything, I explained that I have been trying to reach out to them to get everything taking care of and they have not been calling me back or emailing me back. To this day Im still not able to log in and they are still taking money out of my account that has repaid the loan in full with the final payment of 139 that was removed from my checking account on 8/29/2014Desired Settlement: I want them to stop pulling fund out of my checking account at once, and I want all fund to be placed back in to my checking account due to unable to fix any thing with this account

Review: I recently got a loan from Gentle Breeze. I was told that I could pay the loan back in full but if I couldn't they would just take out the processing fee and my loan would be extended another two weeks, which is my work pay period. The problem I am having is that we have called in many times trying to pay the loan in full only to be put on hold or have no one answer the call at all. When we can't get in contact with anyone at the company it automatically takes $133.00 every two weeks. I am not trying to get out of paying this loan but we have already paid much over what the original loan was and have tried to pay up the balance in full on at least 5 occasions. Since we can't get in touch with people at the company and they continue to take money out of my checking account I have had to stop using it because I cant afford to keep paying them 133 dollars every two weeks. I have a family to provide for and that cuts deep into my already thin pockets. On top of that my checking account is now in the negative because they continue to try and take money out.Desired Settlement: I would like for this company to clear the debt that I owe and to possible pay my checking account back up to where it is in the positive.

Review: In the contract it states if I want to pay off loan to call three days ahead. I've been calling for three weeks now no one is available so now im being forced to pay back more then I attended to. How can I stop this?Desired Settlement: Since I haven't been able to reach them going on a month now would like that.loan agreement be naull and void because of breach on there behalf no one never returning calls, emails only to let you know that it's renewing if someone would have picked up the phone would have been paid this off.

Review: I got a loan, and they have refused to send me my loan documents, pay schedule or to give me my password for my account. Will not return emails, or phone calls.Desired Settlement: I would like my loan documents and a password so I can track my account.

Review: I applied for a $100 payday loan and received it on 05/01/2015, it was supposed to be withdrawn from my account a week later. Since I was short on the cash at the time I applied for a loan extension and was only deducted the $45.69 on 05/07/2015. The remaining balance was supposed to be withdrawn on on 05/14/2015 but instead on 05/13/15 I received an email saying the extension I filed for on 05/13/15 was approved and the $45.69 was already being processed to be deducted on 05/14/15, I NEVER APPLIED FOR ANOTHER EXTENSION. I emailed them then and never received a reply. Since then every Wednesday I receive an email saying the extension I applied for was approved and the $45.69 is set to be deducted this has made me gone negative three times and have been charged a $35 overdraft fee as a result. I have left numerous voicemails and numerous emails and I have yet to receive one reply. I just want this issue resolved. I am now up to $319.83 for a $100 loan that I have paid to these liars and haven't heard from them once.Desired Settlement: I would like to be repaid all the money they have wrongly deducted and the three overdraft fees they have caused. This would be $279.14. I don't want to be given the run around by them, I just want my money back that has been stolen from me.

Review: On Dec. 3, 2015 I borrowed $100 from Gentle breeze online. The initial agreement was to be charge a fee of $36.47, and loan to be paid off Dec. 30th, 2015. On Dec. 18th Gentle Breeze took $86.47 from my debit account; my loan was extended although not previously authorized to do so, and incurred additional fees of $17.80. On Dec. 31st gentle Breeze took $17.80 from my debit account ( On Dec. 30th, 2015 I was under the understanding previously agreed upon to complete my loan). Loan should now be completed, as there was enough money in my account to pay it off in FULL on Dec. 31st. Instead, an additional extension was given against my will, and only interest was taken ($17.80). When I contacted the company they transferred my to a bank that had nothing to do with them, and I was told by that employee ( at wrong facility), that this was not uncommon. I immediately called back and insisted to be transferred to the correct party. I never spoke with anyone from this organization again. There is obviously no true Financial dept. to speak with.I was left on hold, and had to return to work. I have sent many email on their page, and no response. I have tried to settle this online on their site at Gentle Breeze loans but to no avail. I refuse to continue to pay funds that I did not agree to. I am attempting to get a resolve. This has become stressful and I need help to close this account.

Sincerely,

[redacted]Desired Settlement: I would like to close out this loan, and preferably not have others have to experience this.