Gentle Breeze Online

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Reason I reject there response is that I asked that it be...

deleted from all 3 credit reporting and that’s allied update gentle breeze that I paid the account in full. When the company responded they said they would only update the credit report they did not clarify that they will let gentle breeze know the account was paid in full.

$200 loan funded 11/9/15 Account was closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

$150 loan funded 11/27/15 customer Stopped auto payments we Considered acct paid and  closed 3/1/16

Beware they wi send you an email from [email protected] asking you to log into your bank account. And rthen they will ask you to call your bank on a conference call.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this...

proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

We have been trying to contact Ms. [redacted] to resolve the situation we have not been able to contact her. she...

may call our office at  
Green Stream Lending customer service line 888-296-7226 asking for [redacted] she will be able to assist and resolve this issue
 
Thank you

mr [redacted]our system shows you took the loan and made 2 payments the 3rd payment was returned as in it did not go through and we were unable to debit the account provided for the payment. we have closed the account and you owe noting at this time .

We've been trying to reach out to customer also but were unable to get hold of her.Customer can also send their request by email.We will continue try to contact the customer.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action...

would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[They kept taking out money more than the agreed upon $292 which was agreed upon on the phone when the initial loan was set up. They told you it was closed and paid in full on February 11th or 12th?  I still have and have kept emails from February 22, 23, 24, 25 still reminding me that money is going to be debited from my account. I also have the emails where the customer service rep. is arguing with me about loan details. I complain in the email about not being able to get into my account or talk to a person on the phone. Every time I tried to call it would keep me listening to music on hold then disconnect me.  I have copied and attached the emails and pasted them in Word so I can send as a document to you. I can actually send the emails to you if there is an email address you would like me to sent it to. You can see the dates are AFTER when they said the account was closed. So there is a lie from them right there.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

$200 Loan funded 8/11/14  the customer Revoked Authorization 8/5/15We then just closed out the account and considered it paid off

$300 loan funded 8/7/15 this account was paid off 1/29/16) and account was closed

$200 loan funded 6/16/. We closed account and considered it paid off

I sent this company multiple messages trying to get in to contact with them. They have never responded. They deleted my account out of no where and denied me service without any reason given. They have all of personal information with no guarantee that it's safe now. Very misleading in their advertising and emails.

we have talked to customer and settled this with him he will be getting back the refund he requested and customer was happy with the out come

we hae communicated with customer and account had been considered payed off and closed , customer seemed satisfied with the out come

I already filed a complaint. In addition to FINALLY getting to talk to someone I had to send my new pay stubs over before they would change the dates of my payments which neither of the two people I spoke to said they needed me to send my paycheck stubs. So again, I'm inconvenienced for people not...

knowing how to do their jobs. When I asked again about being in a hard ship and there was anything they could do. The answer was no. When I asked if there anything they could do for me regarding all the hassle and inconvenience and poor customer service I've gotten.. The answer was no. We stopped your debit tomorrow. I said yes that was your fault. Not mine. So that was your problem to fix. When I asked again what can you do for me. They said nothing. When I asked for a corporate number.. They told me they didn't have one. That's an awesome company... You don't even have a corporate number? How is that possible. This company is so shady and terrible. It does not surprise me they are graded an F. They shouldn't even be in operation.They will not compensate me or work with me at all for all of the problems I have had that have been their mistakes. There has to be something that can AND SHOULD BE DONE FOR SUCH TERRIBLE CUSTOMER SERVICE.