Gift Card Spread

[redacted] , Your refund in the amount of $has already been processed back to your mode of payment (i.e within hours of a reported issue)We understand that this gift card did not work for you, but per your email, you reported BOTH the gift cards to have an issue and when we informed that we can not honor the refund, it was for the of the gift card that had been used by you (as you confirmed later) The second card however was refunded back to your mode of payment (the purchase price for the 2nd card is $not the as you stated above) .Please allow about business days for this refund to reflect back on your payment mode.If there's anything we can further assist with, please do not hesitate to contact us

Dear [redacted] , Gift Cards are typically paid within business days of receiving, however since the balance on your gift card was depleting within that time frame, we payment was put on hold to ensure that the card will not be depleted to in order to protect our buyers and the platform.However your order has now been paid for the balance of $which was available for sale (the part that you did not use) at the 88% selling price as agreed by you [redacted] 88% = $You should expect to receive this check in the mail in the next 4-business daysWe appreciate your patience while we could get the matter resolved for you

Hi team, we regret the inconvenience caused the payment for the order in question is sent via paypalrequest you to close the case thanks gift card spread

Doug,We have credited full amount for both the ordersIt may take to business days for the balance to be reflected in your accountThank you

Hey,Thanks for working this out with us

Hi team, we are looking into the informationcustomer has not mentioned order number in complaintthanks

Complaint: [redacted] I am rejecting this response because: There is nothing on my sales receipt that stats there a limited time to use the cardThe company should have known that the amount on the card was bogusThey sold a fraudulent product knowing it was not worth what was advertised showing that they are either an extremely incompetent company or a crooked oneEither way, they should not be in business and allowed to cheat other customersI will be spreading that message in all the ways I can Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Although I received the payment by [redacted] today(12-15-2016), the net payment I received is $and a $fee was chargedThat is why I do not want a [redacted] payment but ask for a check paymentI have insisted a check payment in previous communications with Gift Card SpreadAnd in their responses on 10-03-and 10-04-2016, they never asked for my [redacted] IDActually in their website they mentioned “We do our best to process your payment within 24-[redacted] hours of the receipt of the gift cards, and send a check in the mail / or process payment though [redacted] as agreed upon at the time of sale.” So a mailing check is a payment option and [redacted] ID is not necessary.As Gift Card Spread choosed [redacted] , not check that I required, they should cover the $loseAnd, I never receive an email from [redacted] when I response now (12-16-16:06am EST) Sincerely, [redacted] ***

Dear ***,We do see a check sent out to you and also see that it's not yet cashedSo it's on it's way if it hasn't already reach you.Should you not receive this by 4/7/at the latest, please do contact us and we are happy to explore alternative options and convert this to an electronic form of payment for you at that time

Complaint: [redacted] I am rejecting this response because: Sincerely, George Angermeir

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11081515, and find that this resolution is satisfactory to me Sincerely, Troy [redacted]

Dear [redacted] ,Thank you so much for working this issue out with usHope we were able to assist you to your satisfactionFeel free to contact us if you need any further assistance with this issueWe appreciate your business

Dear [redacted] ***, We were able to look into this issue for you and this dispute was settled in your favor.Your refund in the amount of $has been processed back your credit card and should reflect back typically in 2-business days.We apologize for the inconvenience caused

Complaint: [redacted] I am rejecting this response because: there wasn't any new information provided in their responseThey didn't offer to investigate(because they say they can't)the issue to see where and whom used the gift card nor did they provide me information so I may have the Hyatt look into the stealing of my gift card balanceAs I said before the whole situation seems odd because of how the money was spent ($and 199.99) it is hard to believe a hotel room rate with taxes applied came up to those amountsSo again a refund of $is in order Sincerely, Grover [redacted]

Hello team, the payment for the order will be done today thanks *** gift card spread

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Dear [redacted] , We are glad to inform you that we were able to investigate and honor a full refund for your Bo- [redacted] electronic gift card placed on 06/24/within business hours of reporting a complaintIf you need any further assistance regarding this order please feel free to contact usWe also looked into the The [redacted] gift card in your order no BO- [redacted] which was was delivered to you electronically on 08/19/and as per the merchant, the gift card was redeemed for an online purchase on 10/16/which is much after you received and downloaded the vouchers.As a third party gift cards re-seller, we cover all issues and purchases for days from your purchase as stated in our terms of use, and on our refund policyThis order is over months old and is out of our protection policy, and mainly because the gift card in question was indeed redeemed months after delivery & download, we are unable to honor this claimThank you for taking the time to reach out to usWe appreciate your business

Hi,Your order has been refunded in full, Sincere apologies for the inconvenience caused.Best, [redacted] Customer Success Manager

Complaint: [redacted] I am rejecting this response because:I received an email offering me a price and no follow up for a month despite repeated emails to the company since I didn't receive payment for a monthI tried to use my [redacted] gift card for the full amount assuming that the company hadn't actually decided to pay meI consider it theft that the company is taking $from me Sincerely, [redacted] Gertner