Gift Card Spread Reviews (271)
Dear Megan,We apologize for the issue with you gift card.The JJill gift card was verified with a balance of $170.26 before delivering the order to you and redemption happened on the same day.However we were able to get assistance from the merchant, and your refund for this gift card has been issued...
in full. With this we hope this has been resolved to your satisfaction.If you need any further assistance, please do not hesitate to contact us.
Hi Team, I have been through customers complaint and also we had investigated the same previously, however customer reported issue after 60 days and we cover the products for 60 days in case there is an issue with it. Thanking youGift card spread
I am rejecting this response because: Company has not refunded or done anything other than send a reduced product. They did NOT refund my overcharge or ship the full value of product that I had paid for. Please refer to prior correspondence for full explanation. I am on vacation in Florida this week.
Hi Team,We regret to have cancelled BO-[redacted] for [redacted]. however upon the cancellation of his order the transaction for VOIDED from our end and the detaikls of it is mentioned below. if customer has not received the funds back into his card account, we request him to contact his...
bank.Transaction ID: [redacted]Transaction Status: Voidedfeel free to contact us If there is anymore information we can help you with to resolve the same.Thanking yougift card spread [redacted]
Dear [redacted], Your order was from 11/7/2016 and even though this was outside our 60 day guarantee period as promised on the website, it's always our goal to resolve issues to your satisfaction and we were trying to work with on this and honor the partial refund, however since the transaction was...
older than 4 months, the option to issue a credit back your payment card is no longer available from our payment processor which is why we offer you an option to issue this credit back on the payment card, for which we would need the full card number or to send a refund check in the mail. When you informed us that a check refund was preferred,we mailed it to the billing address on the order as promised back on 3/23. your refund check amount is $50.51 (61.67 - 18.10% discount from order = 50.51)Please understand that this is a standard procedure and we are not trying to steal your card information. Our only goal was to issue this prompt refund so you don't have to wait for a check in the mail which can take several days. As a third party gift card re-seller, we source our cards from consumers or third party due to which there's a small chance that an issue may arise with them in the future. We hold our sellers to high verification standards on our part to ensure a reliable source in order to avoid such circumstances, but should you still have an issue with the purchase, this is where our 60-day money back guarantee comes into picture.As long as the issue is reported to us within 60 days of purchase, we will promptly investigate and honor the refund for the purchase.Please do not hesitate to contact us if you have any further questions.
Dear Mr. [redacted],We received your email about the issue with the purchase and were able to settle this in your favor with a full refund back to your payment method withing 24 hours of the issue reported to us. We sincerely apologize for the inconvenience. Hope we were able to resolve this issue to your...
satisfaction. If you have any further questions, please feel free to contact us. We appreciate your business and look forward to serving you again. Best Regards,Gift Card Spread
Hi team, refund has been processed for this yesterday. kindly close the case thanking you gift card spread
Dear [redacted],Thank you for taking the time to work this out with us and we are glad we were able to solve this issue to your satisfaction. We appreciate your business with us.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am rejecting this response because: Until both refunds are received and a credit put om my account this complaint remains.
Dear [redacted],We have received your request about the payout and we replied back with an email seeking your Valid ID and Other details to be uploaded on your account to be able to release your payout in a timely manner which is also mentioned in our FAQs. We are still waiting on the same and if you...
could please update your account with the necessary documents we would be able to process the payout soon after verification. Feel Free to contact us on [redacted]@giftcardspread.com if you have an further questions regarding this issue.