Gift Card Spread

Hi team, thanks for you cooperationwe worked on the same and the full refund has been issued to the customerthis may take to working days to reflect back in customers credit card account. Thanking youGift card spread

Hi ***,Thank you for taking the time to contact usDue to secondary nature of the gift cards, we get our gift cards from third party sellers ( not merchants directly)While this enables us to sell them at a discount there is always a small chance an issue may arise in the card in spite of
verifying the balanceThere is no way for us to determine that there may be an issue with the card in futureThanks for working this out with us and glad we could solve this issue for youWe appreciate your business and look forward to serving you soon

Hi team, customer of course got $less and we have refunded $after deducting the discount 20.86% that customer got on each dollar while purchasing the gift cardcustomer didnt pay $for $balance on the gift cardcustomer paid $discounted price ... also the refund doesnt credit instantly in the accountit can take upto hours or more depending on processing period of credit card issuer. I request you to please close this complaint. thank you *** gift card spread

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We have gone ahead and sent out an ACH payment for your order.Hope this takes care of any discrepanciesSincere apologies for any inconvenience caused.Best,*** ***Customer Success Manager

Hi Team, we regret the inconvenience however its clearly mentioned in terms of use that the product sold will be covered for daysand the complaint for the same is raised after months from the day it was soldfor your reference click the link below and read through the 3rd
policy. https://www.giftcardspread.com/TermsOFUse I request you to please close the complaint thanksgift card spread

Your order has been refunded for the partial amountWe apologize for the error on our end but we did heed to your complaint via E-Mail and your order was already set to be refunded today by our system. Happy Holidays !Best,*** ***Customer Success Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Your order was refunded in full on 11/30/Sincere apologies for the delay in response. Unfortunately due to the secondary nature of the gift cards, we get out cards from third party sellers, (not the merchant directly)While this enables us to sell them at a discount, there's always a
small chance that an issue may arise with themEven though we always verify the balance before listing the cards, there's no way for us to determine that there may an issue with this card in future.Really sorry you weren't able to gift the card , Next time you plan on purchasing a gift card you can give us a call and we can arrange an additional discount for the inconvenience caused.Best,*** ***Customer Success Manger

Hello Team,refund is already issued from our end for BO-*** thank gift card spread

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I called the company again last week, and they surprisingly answered the phoneI spoke with a representative and she immediately refunded the purchas price.
Sincerely,
Daniel ***

Your order was refunded on 11/17/Sincere apologies fore the delay .You have an amazing order history with us and we'd like to keep it.Hope to see you soon Mr ***.Best,*** ***Customer Success Manager

Dear ***, We were able to resolve the issue for you based on these gift cards and your refund has been processed successfullyThis should reflect back on your account in about business days.Our most sincere apologies for the inconvenience caused.Since we are a third party reseller of
these gift cards, once a while we do run into issue and that where out day money back guarantee comes in to placeas long as the issue is reported to us within days of purchase, we are happy to resolve this for you. If there's anything we can assist in further, please do not hesitate to contact us

Hi Team, we have given refund to Miss *** on 16th Sept And the same was given with her consent. Kindly close this case. thanks gift card spread

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely, ***
***

Hi team, we will look into the same immediately and will process the payment for the same by end of today ... thanks *** gift card spread

Dear ***, We were able to confirm the issue for you and the investigation confirms that this was not used by youYour refund for this card has been issued back to your payment method and should reflectback in 2-business days.Our most sincere apologies for the inconvenience causedWe hope
this was resolved to your satisfaction.If there's anything else we may assist in, please do not hesitate to contact us

Hi ***,The issue was a little more complicated since the card was used after being delivered and hence took some extra time to get this resolved.We are happy to inform that this purchase was credited in full back to your card on 02/03/2016.We hope this has been resolved to your satisfaction
and would like to apologize for the inconvenience caused. If there's anything we can assist with further, please do not hesitate to contact usWe appreciate your business and look forward to serving you again

Complaint: ***
I am rejecting this response because:I have done as you asked however I see no confirmation that the picture of my drivers license has been uploadedIt is in a format you site says is acceptable (jpg) but there is no confirmation after I click upload nor does any .jpg file show up on the site. Can you please confirm you have the ID.
Sincerely,
Chuck ***

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** ***