Global Connections, Inc.

May 11, 2015
 
Re: [redacted]
Case number [redacted]
Membership # [redacted]
 
Thank you for the letter from Mrs. [redacted] and the opportunity
to respond.
 
Mrs. [redacted] became a member on April 4th, 2014. Mrs.
[redacted] was allowed three business days to review her...

membership information that
was provided to her at the presentation, and also her members’ website. Mrs. [redacted]
elected not to cancel her membership within her review period. By doing so Mrs.
[redacted] agreed to the terms and conditions of the membership.
 
As stated in Mrs. [redacted]’s membership materials, the purpose
of this vacation membership is designed for her personal vacation enjoyment and
the condominium vacation and all requests are fulfilled on a first-come
first-serve basis. While every attempt is made to fulfill a request as
specified, not all areas are available. To date Mrs. [redacted] has not submitted a
request to travel. Travel accommodations cannot be searched without a
reservation request.
 
At this [redacted]e Global Connections does not agree with Mrs. [redacted]’s
request to cancel and refund. To date Mrs. [redacted] has not submitted a request to
travel. Further, not all locations are available for all dates. If Mrs. [redacted] has
any questions she may contact me directly at ###-###-####, Monday- Friday 9am-
5pm CST.
 
Thank you,
[redacted]

April 7, 2016
 
Re: [redacted]
Case number: [redacted]
Membership Number: [redacted]
 
Thank you for the letter from Mrs. [redacted] and the
opportunity to respond.
 
We have had the opportunity to speak with Mrs. [redacted], and
we have reached an amicable...

resolution.
 
Thank you again for the opportunity to respond.
 
Sincerely,
[redacted]
Customer Service Supervisor

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because : Mr. [redacted] is correct.  I did not...

become a member of Global Connections.  I am complaining because his company promised incentives to us if we agreed to listen to their sales pitch.  However, the incentives were not what they were supposed to be.  The company misled us.  We were told that Global Connections had their corporate offices in Kansas and they are a travel club.  I believe I have the correct company.  I have a business card from the site where we attended the info session.........Proud Distributor of Global Connections, [redacted] - office: ###-###-####, toll free: ###-###-####.  Please advise.  Thank you. 
Regards,
[redacted]

February 24, 2015
 
[redacted]
Case # [redacted]
Membership # [redacted]
 
Thank you for the follow-up from Mrs. [redacted] and the
opportunity to respond.
 
I have attempted to contact Mrs. [redacted] on her daytime
telephone number that she submitted with the complaint (###-###-####), and her
evening telephone number (###-###-####), to no avail. I have also left messages
for her on both numbers to please return my call to discuss her concerns.
 
If Mrs. [redacted] would like to discuss her membership
concerns she may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm
CST. 
 
Thank you,
[redacted]

December 3, 2015
[redacted]
Case # [redacted]
Membership # [redacted]
Thank you for the letter from Mr. [redacted] and the
opportunity to respond.
I have attempted to contact Mr. [redacted] on his daytime
telephone number and am currently waiting on a return call....


If Mr. [redacted] would like to discuss his membership concerns
he may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm CST. 
Thank you,
[redacted]
Customer Service Supervisor

September 27, 2016   Re: [redacted] Case number: [redacted] Membership Number: [redacted]   Thank you for the letter from Ms. [redacted] and the opportunity to respond.   We have had the opportunity to speak with Ms. [redacted], and we have reached an amicable resolution.   Thank you...

again for the opportunity to respond.   Sincerely, [redacted] Customer Service Supervisor

July 8, 2015
 
[redacted]
Case # [redacted]
Membership # [redacted]
 
Thank you for the letter from Ms. [redacted] and the
opportunity to respond.
 
I have attempted to contact Ms. [redacted] on her daytime
telephone number and am currently waiting on a return...

call.
 
If Ms. [redacted] would like to discuss her membership concerns
she may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm CST. 
 
Thank you,
[redacted]