Very poorly ran companyDid receive all I purchased then wanted to charge to send to mePayments not applied correctly then takes forever to correct the payment so you can't pay off early and then they want to charge you twice the price of the itemManagers say they are helping you and make deals with you and your item is paid off then you receive letters saying they are taking you to collections and ruin your credit and you were told it was paid offI have never been screwed over so badlyAll they do is lie
in the beginning of this year I purchased a bedroom set and mattress unfortunately the mattress is defectivebutunder the New York State law doesnt allow for a mattress to be returnedAbout, three weeks ago the Store called me in reference to a survey that I submitted it wasnt favorablethey ask what was the issueThe Mattress had a collapse in the center and my grandson is sleeping on the edge so he is terribly uncomfortableThe store said they would like to come by and take a picture and maybe they can do something for meas of this day November they havent showed upive calle them several times in this matter and each time for the last two weeks they hae not come to my home to check it outall I want is them to checkout the mattress and take action to cut the price off my bill so I can purchase a mattress from somewhere elsemy grandsons back is starting to hurt from this defect in the Mattressits almost like the inner stuffing is missing Product_Or_Service: M
I returned a product to store I no longer wanted and sales associate will took from my account without my okay to do so they should not of had my account information available to even do this I used to call and make payments over phone for said product and other furniture I had from this store though the other furniture was paid to date they kept threatening me to pick that furniture up I returned the other product to store directly from my hands to employees hand at least forty days prior Product_Or_Service: Xbox one
Poor customer service skills and lack of interest in resolving issues that have become a problem to others who are not involved with the situation After several threatening phone calls from the Aiken location from management stating that their attorney's are not playing games threats of suing, I explained that I am not a customer and you just need to stop calling my phoneThe store located in Aiken, called my phone at least times a day in reference to an account that I am NOT a co-signer onIn hopes that they would not call I simply refrained from answeringI explained to management that my mother was in a nursing home and she was not able to answer the phoneShe kept instructing that I simply return the merchandise and my argument has been that it is not mine to return, especially without consent from my motherI had paid on my mother's account several times in the past but after the recent treatment I will NOT make a payment and the visits to my residence need to stop as I a
After paying off the product that was purchased at Aaron the mattress is starting to sink in the middleFor the past months I have tried to complete a warranty claim and have received the run around about the matterI paid for this product in full and would like to get my money worth out of itIf I had Aarons product and wasn't paying they would calling and coming to my homeNow that they have my money they are not backing the same product that we purchased
I got a recliner approx3-months ago and the chair broke they ordered me a new chair and said it would be delivered between 2-Monday 2/ at I called them and asked where it was and because I was tired and in pain we set up another delivery for the following day Tuesday 10- at 2:i called and asked where it was and was told they had to reschedule ( they never even let me know)it would be about the guy I talked to said we could move back delivery til after and I told him no I am in pain and need the chair at 5pm still no chair so we had things to do so we did them Wedmorning approx 8:- 9ami called again and said every thing I stated here and I want the chair delivered this morning before noon he said that's not how it works Product_Or_Service: recliner
I've had many thing from Aarons, and went through a time when I couldn't afford hardly anythingThey helped me out through my hard times and good timesThey have been amazing to me and my family always had a good word for usI was in their today to upgrade my computer and came out once "again" a happy customerI'm am very happy with my results with my product and services receivedIn the end I couldn't ask for a better business to help me and my family with furniture and electronics [redacted]
Confirmed by [redacted] at Aaron's in Neosho that the washer was paid in full on Feb24, on February 24,I paid off a washer that I had rented to own through Aaron's, [redacted] The total of the washer was 1,Within days of paying off the drum stopped workingI called Aarons and the store manager agreed to have it sent off for repair at least months went by and I still didn't have my washer,but I was given a loaner washer Finally, it was repaired and ready to be deliveredThe store is closed by the time I get home for workso we agreed on a Friday later afternoon deliveryI get a call from the drivers tell me it was going to be another hour before they would be able to come out, they were running behindI travel with work and could not waitWhen I came back that following Tuesday I went to the store, and my washer was not thereI was then told that it was accidently SOLD! As of today this is showing up on my creditthough in their system it
If I could leave a zero review I would I leased a washer dryer from this Aarons without issue and was paid off after years and paying triple the value of the appliances after an inflated price and interest I do not take issue with this as I was ignorant when I leased to own and agreed to pay that was paid Over the last two years looking at the website and price comparing, I have come to realize that Aarons as a whole actually charges a base that is slightly 1/higher than other vendors Aarons says that they will match a lower price but when the lower price is presented to them, they give some vague answer about the additional service provided as being the reason for the higher price and they do not honor what they claim I was told that they were asking $more on a stove I was looking to lease because of the 'additional service' provided; the other vendor also provides free delivery and set up; they also charge an inflated rate for their furniture and merchandise, it would be interesting to see what excuse they give for the difference in price for these items The customer rep I spoke to took my first payment for this stove before I did the price comparison; I was not even advise of the model number or specifications of the stove, it was just, yes, lets just get that payment now! After doing my research and the request for the company to match the price, I was told that in order to get a refund I would have to physically go into the store and provide the physical card to get my $back For me, living about minutes away from the store and not having transportation, just going to the store would cost me over the amount of the refund I had to call my bank and request a charge-back instead and I am now changing my card with the bank as well because I do not trust this company that they won't try to charge my card more in the future Dishonest, will take you're money in a heartbeat and definitely not looking out for the customer; please do your homework, be savy and beware
On I placed an online order and submitted my first payment On the payment was deducted from my bank account On or about the store contacted me stating that they needed more information to process my order I went in the next day and provided references, proof of residence, proof of employment Never heard back from anyone Have tried contacting the store directly but the manager is never there Contacted the 1-number and was transfered to the local store Manager wasn't there, they said she would contact me when she got back Never heard from them Contacted the 1-number again Was finally able to get a ticket number and they said the situation would be escalated and that someone would contact me within hours Never heard back from anyone I have tried numerous times over the past three months to get a refund as I never received the items ordered Can't get any resolution or return phone call from either the local store or from
We have been doing business for years with themThis is the last strawWe realize they did not contact corporate weeks ago that our [redacted] Desktop did not workWe contacted them immediatelyweeks later Grayling came out Said nope it don't work, will call you in the morningI called times and my husband and I finally got our Grayling on the phoneNot knowing or told my husband has called from work n just talked to himGracie LIED AND SAUD SHE WAS ON THE PHONENO THEY WAITED TILL THE LEASE TERM WAS UP N I BET YOU TOMORROW THEY SHOW UP TO GET THE COMPUTER N PUT A BAD GLITCH ON USWHY DO I SAY THAT? BECAUSE CORPORTATE CALLED US YESTERDAY ABOUT PAYMENTWAIT WE PAID FRIDAYWe pay alwaysBUT THEY STOOD US UP WEEK AFTER WEEK TILL TIME WAS UPTHEY WERE TO BE HERE last Thursday AGAIN TO PICK IT UPI GUARANTEE SINCE LEASE TIME IS UP THEY WILL BE OUT TOMORROW BUT NO WE WONT KET TGAT HAPPENMY HUSBAND BOXED IT UP AND TAKING IT BACK AFTER NO KESS THAN CALLS FROM HIM AND IN STORE VISITS, AND CALLS FROM me, all about this desktop They misrepresented our lawnmower as NEWER UNIT n it was Our dishwasher NEVER WORKEDTHE THEN BENT THE DOOR ON A TRIP back to our home with it n it never worked and after there many many times of it in the shop n bringing it back not working, the warranty was up, and to fix it would have to get a new warrantyWhat, you never fixed itI let my husband get STOLEN FROM TOO MANY TIMES AND I AM DONE KY 2B10INCH GALAXY TABS, JUST PAID ONE OFF FRIDAY AND NEITHER WORKED, ONE I PAID FOR CAUSE GOT IT ON LOAN AFTER MY FIRst YON WOULD NOT COME ON AFYER THENTH TIMEWell, I bumped it the day n it cracked the whole shieldNever got to use it, was to be given a discountWas not n then they never ever got my first tablet to work rightThe stove rushed out the whole bottom after yearThe laptop, oh my god, the red laptopNever ever worked n they kept only saying it was our wifiWe changed companies, wires, boxes, techs but then warranty ran out And they call yesterday about a payment for a desktop they were to pick up weeks ago Grayling last reason was word for word:, I did not want it to sit at Aaron's here till it got time to go to repair shop Oh my Now, being of home ownership, tax payers, voters and good character people, I must let you know these things are all true, documented, written down, logged, by us Gracie is the worst at lyingThe worstTold me this laptop was all ready paperwork doneI had called about priceShe said David could come in n get it like alwaysYears of alwaysBut wait, he came in n the first time ever had to redo a contract, and he told her I did not want it n it was like we would be putting her out What salesman tactics do you teach your peopleMy own or yours???? Leave the lights on mentality This will be posted and reposted on every media I am able to get to over and over and over and over, till I am financially recouped for my distress Walled in years ago with my aged mother in law and got her a non Samsung tabletWell, found out this Christian, wonderful woman, didn't want to hurt my feelingsIt never ever workedShe placed it back in the original boxBut when she finally told me, I knew warranty would be out or nearly out She us now Oh my, what, do you get refurbished or returned electronics in bulk as do grocery stores get damaged products at food discounts for the public to buy I demand respect for the belief we had in Aaron's, the way we took care of our business with themThe lies told to us over and overThe nasty phone calls at his job when we paidSuch as Saturday The bull, the way my husband tried to believe in them with their fake how you doing Mr So an so when you walk in the door to try n make Aaron's seem like a caring and upright business that cares about how hard it's customers work and their products are of qualityThey do not have quality products My hand on the Bible [redacted] ***
These people are [redacted] !!!!!!!!!!! Stay as far away from them as you possibly canI have been a loyal, on time paying customer for years and while having an issue with an online payment I was locked out of my accountI tried to receive a resolution to this while speaking with a customer service representative online and I have NEVER received such a cold and robotic experienceSTAY FAR AWAY!
I have been leasing furniture since June In October, my debit card was compromised and I had to close it I was contacted by Aaron's in mid-November and provided my new debit card number On 12/11/17, an employee arbitrarily took $and $from my account, after I had advised said employee that she was authorized to only take $(she took out an extra $that she was NOT authorized to take) I went to my credit union and reported this and was told that because it was not fraud (I consider it fraud because she took out amounts that were never authorized by me - I only authorized $twice a month) I am livid Once I pay the installment coming due, I will be returning the furniture I figured out how much I have paid and I could have owned all the furniture had I bought it outright Live and learn
So Aarons charged my card I didn't authorize thatI am not on auto pay so Why? Also I can't access my agreement onlineHow Did Aarons have my card on file, charged it with out my permission, for an account I can not accessI need them to reverse the charge to my card, as it iz fraud, give me my agreement number, and also provide access to my account online and remove my card from their recordsThanks [redacted] Product_Or_Service: Mattress
Received Call by employee of Aarons never acknowledged his name to myself was very rude unprofessional telling me I had to pay him in a loudly voice I then ask for a manager come to find out he was the manager and disconnected the call it was February 1st and I usually pay before the 4th to avoid a late fee called back another associate supposedly the manager took a complaint come to find out his name was [redacted] and he is the manager which needs to be retrained or stripped from his position
Went in to purchase a new computer with window's Salesperson told me the model I selected was new and had windows When it was delivered it was not in a box and there was no paperwork with it The computer didn't work right, the mouse didn't work right and the computer had windows The disk drive didn't work I complained and they brought me another one that did work, another used one also with windows I told them I expected a new one and they said "Fat chance of that" A couple of weeks later I noticed the warrenty was expired before I even got the computer What kind of a business is this I'm already paying through the nose for it, I at least want it brand new! I had a 50% off card on a purchase but was told I couldn't use it on the computer even though I just got it last month
I applied for a washer/dryer set online After applying, I received a call from the corporate office (Atlanta) to complete the application process They (Aarons) then started the verification process by calling all of my relatives, employment and landlord I was notified a short time later that I was approved and since the item is in store, I qualify for express delivery of 1-day (I have an email as proof of this) I called the store and a very rude and sarcastic manager by the name of [redacted] told me something completely different He told me that they won't be delivering anything before 5/10/because they still have to do their due diligence (I was told by corporate everything was done and verified & all the store needed to do was schedule delivery) When I asked questions, he became irritated and abruptly ended the call I made a complaint but no one reached out to me at all (reference issue # [redacted] I reached back out to the store yesterday evening after never hearing
We own a property rented to tenants at [redacted] A former tenant rented furniture from them Apparently she owed them money so they came to the property and stuck dozens of stickers on the property asking for her to call them The stickers are configured so that, even if you tear them off, the glue portion remains In addition, they opened the glass storm door to deliberately stick some of them on the painted portion of the door When we telephoned them to complain, they claimed that the "owner" would call us back, but she did not If this is their business practice, it is abusive Product_Or_Service: The tenant apparently rented furniture
This company will not send me a monthly statement showing what I owe and where my payments were are being appliedI have contacted this company numerous of times but they still do not comply with my wishesI purchased a queen size bed from them box springs and mattress set for payable on monthly payments of They are telling me that it will take months to pay this offWhere is my money going then I feel like I'm being ripped off.ProductOrService Lap top computer bed set
Aaron's called my phone to discuss payment arrangements on 8/18/and 8/19/and both calls were recorded and available for the Revdex.com to hear and both encounters were horribleThe first encounter was between sales associate/customer service representativeShe called to ask when I would be making a payment and I told her I could give her my debit card number and they could withdraw the funds from my account on 8/30/She went on to say that I needed to have the money before the end of the week because they cannot withdraw the money from my card I would have to make paymentI tried explaining to her that the previous representative has done it before .She then proceeded to state that she would note the account that "that was not going to happen." and hung upThe next day 8/19/I spoke to [redacted] who stated that he was the General Manger but his tone and customer service skills were very rude and unprofessionalI tried explaining to him that the previous representative was very ru
Very poorly ran companyDid receive all I purchased then wanted to charge to send to mePayments not applied correctly then takes forever to correct the payment so you can't pay off early and then they want to charge you twice the price of the itemManagers say they are helping you and make deals with you and your item is paid off then you receive letters saying they are taking you to collections and ruin your credit and you were told it was paid offI have never been screwed over so badlyAll they do is lie
in the beginning of this year I purchased a bedroom set and mattress unfortunately the mattress is defectivebutunder the New York State law doesnt allow for a mattress to be returnedAbout, three weeks ago the Store called me in reference to a survey that I submitted it wasnt favorablethey ask what was the issueThe Mattress had a collapse in the center and my grandson is sleeping on the edge so he is terribly uncomfortableThe store said they would like to come by and take a picture and maybe they can do something for meas of this day November they havent showed upive calle them several times in this matter and each time for the last two weeks they hae not come to my home to check it outall I want is them to checkout the mattress and take action to cut the price off my bill so I can purchase a mattress from somewhere elsemy grandsons back is starting to hurt from this defect in the Mattressits almost like the inner stuffing is missing Product_Or_Service: M
I returned a product to store I no longer wanted and sales associate will took from my account without my okay to do so they should not of had my account information available to even do this I used to call and make payments over phone for said product and other furniture I had from this store though the other furniture was paid to date they kept threatening me to pick that furniture up I returned the other product to store directly from my hands to employees hand at least forty days prior Product_Or_Service: Xbox one
Poor customer service skills and lack of interest in resolving issues that have become a problem to others who are not involved with the situation After several threatening phone calls from the Aiken location from management stating that their attorney's are not playing games threats of suing, I explained that I am not a customer and you just need to stop calling my phoneThe store located in Aiken, called my phone at least times a day in reference to an account that I am NOT a co-signer onIn hopes that they would not call I simply refrained from answeringI explained to management that my mother was in a nursing home and she was not able to answer the phoneShe kept instructing that I simply return the merchandise and my argument has been that it is not mine to return, especially without consent from my motherI had paid on my mother's account several times in the past but after the recent treatment I will NOT make a payment and the visits to my residence need to stop as I a
After paying off the product that was purchased at Aaron the mattress is starting to sink in the middleFor the past months I have tried to complete a warranty claim and have received the run around about the matterI paid for this product in full and would like to get my money worth out of itIf I had Aarons product and wasn't paying they would calling and coming to my homeNow that they have my money they are not backing the same product that we purchased
I got a recliner approx3-months ago and the chair broke they ordered me a new chair and said it would be delivered between 2-Monday 2/ at I called them and asked where it was and because I was tired and in pain we set up another delivery for the following day Tuesday 10- at 2:i called and asked where it was and was told they had to reschedule ( they never even let me know)it would be about the guy I talked to said we could move back delivery til after and I told him no I am in pain and need the chair at 5pm still no chair so we had things to do so we did them Wedmorning approx 8:- 9ami called again and said every thing I stated here and I want the chair delivered this morning before noon he said that's not how it works Product_Or_Service: recliner
I've had many thing from Aarons, and went through a time when I couldn't afford hardly anythingThey helped me out through my hard times and good timesThey have been amazing to me and my family always had a good word for usI was in their today to upgrade my computer and came out once "again" a happy customerI'm am very happy with my results with my product and services receivedIn the end I couldn't ask for a better business to help me and my family with furniture and electronics [redacted]
Confirmed by [redacted] at Aaron's in Neosho that the washer was paid in full on Feb24, on February 24,I paid off a washer that I had rented to own through Aaron's, [redacted] The total of the washer was 1,Within days of paying off the drum stopped workingI called Aarons and the store manager agreed to have it sent off for repair at least months went by and I still didn't have my washer,but I was given a loaner washer Finally, it was repaired and ready to be deliveredThe store is closed by the time I get home for workso we agreed on a Friday later afternoon deliveryI get a call from the drivers tell me it was going to be another hour before they would be able to come out, they were running behindI travel with work and could not waitWhen I came back that following Tuesday I went to the store, and my washer was not thereI was then told that it was accidently SOLD! As of today this is showing up on my creditthough in their system it
If I could leave a zero review I would I leased a washer dryer from this Aarons without issue and was paid off after years and paying triple the value of the appliances after an inflated price and interest I do not take issue with this as I was ignorant when I leased to own and agreed to pay that was paid Over the last two years looking at the website and price comparing, I have come to realize that Aarons as a whole actually charges a base that is slightly 1/higher than other vendors Aarons says that they will match a lower price but when the lower price is presented to them, they give some vague answer about the additional service provided as being the reason for the higher price and they do not honor what they claim I was told that they were asking $more on a stove I was looking to lease because of the 'additional service' provided; the other vendor also provides free delivery and set up; they also charge an inflated rate for their furniture and merchandise, it would be interesting to see what excuse they give for the difference in price for these items The customer rep I spoke to took my first payment for this stove before I did the price comparison; I was not even advise of the model number or specifications of the stove, it was just, yes, lets just get that payment now! After doing my research and the request for the company to match the price, I was told that in order to get a refund I would have to physically go into the store and provide the physical card to get my $back For me, living about minutes away from the store and not having transportation, just going to the store would cost me over the amount of the refund I had to call my bank and request a charge-back instead and I am now changing my card with the bank as well because I do not trust this company that they won't try to charge my card more in the future Dishonest, will take you're money in a heartbeat and definitely not looking out for the customer; please do your homework, be savy and beware
On I placed an online order and submitted my first payment On the payment was deducted from my bank account On or about the store contacted me stating that they needed more information to process my order I went in the next day and provided references, proof of residence, proof of employment Never heard back from anyone Have tried contacting the store directly but the manager is never there Contacted the 1-number and was transfered to the local store Manager wasn't there, they said she would contact me when she got back Never heard from them Contacted the 1-number again Was finally able to get a ticket number and they said the situation would be escalated and that someone would contact me within hours Never heard back from anyone I have tried numerous times over the past three months to get a refund as I never received the items ordered Can't get any resolution or return phone call from either the local store or from
We have been doing business for years with themThis is the last strawWe realize they did not contact corporate weeks ago that our [redacted] Desktop did not workWe contacted them immediatelyweeks later Grayling came out Said nope it don't work, will call you in the morningI called times and my husband and I finally got our Grayling on the phoneNot knowing or told my husband has called from work n just talked to himGracie LIED AND SAUD SHE WAS ON THE PHONENO THEY WAITED TILL THE LEASE TERM WAS UP N I BET YOU TOMORROW THEY SHOW UP TO GET THE COMPUTER N PUT A BAD GLITCH ON USWHY DO I SAY THAT? BECAUSE CORPORTATE CALLED US YESTERDAY ABOUT PAYMENTWAIT WE PAID FRIDAYWe pay alwaysBUT THEY STOOD US UP WEEK AFTER WEEK TILL TIME WAS UPTHEY WERE TO BE HERE last Thursday AGAIN TO PICK IT UPI GUARANTEE SINCE LEASE TIME IS UP THEY WILL BE OUT TOMORROW BUT NO WE WONT KET TGAT HAPPENMY HUSBAND BOXED IT UP AND TAKING IT BACK AFTER NO KESS THAN CALLS FROM HIM AND IN STORE VISITS, AND CALLS FROM me, all about this desktop They misrepresented our lawnmower as NEWER UNIT n it was Our dishwasher NEVER WORKEDTHE THEN BENT THE DOOR ON A TRIP back to our home with it n it never worked and after there many many times of it in the shop n bringing it back not working, the warranty was up, and to fix it would have to get a new warrantyWhat, you never fixed itI let my husband get STOLEN FROM TOO MANY TIMES AND I AM DONE KY 2B10INCH GALAXY TABS, JUST PAID ONE OFF FRIDAY AND NEITHER WORKED, ONE I PAID FOR CAUSE GOT IT ON LOAN AFTER MY FIRst YON WOULD NOT COME ON AFYER THENTH TIMEWell, I bumped it the day n it cracked the whole shieldNever got to use it, was to be given a discountWas not n then they never ever got my first tablet to work rightThe stove rushed out the whole bottom after yearThe laptop, oh my god, the red laptopNever ever worked n they kept only saying it was our wifiWe changed companies, wires, boxes, techs but then warranty ran out And they call yesterday about a payment for a desktop they were to pick up weeks ago Grayling last reason was word for word:, I did not want it to sit at Aaron's here till it got time to go to repair shop Oh my Now, being of home ownership, tax payers, voters and good character people, I must let you know these things are all true, documented, written down, logged, by us Gracie is the worst at lyingThe worstTold me this laptop was all ready paperwork doneI had called about priceShe said David could come in n get it like alwaysYears of alwaysBut wait, he came in n the first time ever had to redo a contract, and he told her I did not want it n it was like we would be putting her out What salesman tactics do you teach your peopleMy own or yours???? Leave the lights on mentality This will be posted and reposted on every media I am able to get to over and over and over and over, till I am financially recouped for my distress Walled in years ago with my aged mother in law and got her a non Samsung tabletWell, found out this Christian, wonderful woman, didn't want to hurt my feelingsIt never ever workedShe placed it back in the original boxBut when she finally told me, I knew warranty would be out or nearly out She us now Oh my, what, do you get refurbished or returned electronics in bulk as do grocery stores get damaged products at food discounts for the public to buy I demand respect for the belief we had in Aaron's, the way we took care of our business with themThe lies told to us over and overThe nasty phone calls at his job when we paidSuch as Saturday The bull, the way my husband tried to believe in them with their fake how you doing Mr So an so when you walk in the door to try n make Aaron's seem like a caring and upright business that cares about how hard it's customers work and their products are of qualityThey do not have quality products My hand on the Bible [redacted] ***
These people are [redacted] !!!!!!!!!!! Stay as far away from them as you possibly canI have been a loyal, on time paying customer for years and while having an issue with an online payment I was locked out of my accountI tried to receive a resolution to this while speaking with a customer service representative online and I have NEVER received such a cold and robotic experienceSTAY FAR AWAY!
I have been leasing furniture since June In October, my debit card was compromised and I had to close it I was contacted by Aaron's in mid-November and provided my new debit card number On 12/11/17, an employee arbitrarily took $and $from my account, after I had advised said employee that she was authorized to only take $(she took out an extra $that she was NOT authorized to take) I went to my credit union and reported this and was told that because it was not fraud (I consider it fraud because she took out amounts that were never authorized by me - I only authorized $twice a month) I am livid Once I pay the installment coming due, I will be returning the furniture I figured out how much I have paid and I could have owned all the furniture had I bought it outright Live and learn
So Aarons charged my card I didn't authorize thatI am not on auto pay so Why? Also I can't access my agreement onlineHow Did Aarons have my card on file, charged it with out my permission, for an account I can not accessI need them to reverse the charge to my card, as it iz fraud, give me my agreement number, and also provide access to my account online and remove my card from their recordsThanks [redacted] Product_Or_Service: Mattress
Received Call by employee of Aarons never acknowledged his name to myself was very rude unprofessional telling me I had to pay him in a loudly voice I then ask for a manager come to find out he was the manager and disconnected the call it was February 1st and I usually pay before the 4th to avoid a late fee called back another associate supposedly the manager took a complaint come to find out his name was [redacted] and he is the manager which needs to be retrained or stripped from his position
Went in to purchase a new computer with window's Salesperson told me the model I selected was new and had windows When it was delivered it was not in a box and there was no paperwork with it The computer didn't work right, the mouse didn't work right and the computer had windows The disk drive didn't work I complained and they brought me another one that did work, another used one also with windows I told them I expected a new one and they said "Fat chance of that" A couple of weeks later I noticed the warrenty was expired before I even got the computer What kind of a business is this I'm already paying through the nose for it, I at least want it brand new! I had a 50% off card on a purchase but was told I couldn't use it on the computer even though I just got it last month
I applied for a washer/dryer set online After applying, I received a call from the corporate office (Atlanta) to complete the application process They (Aarons) then started the verification process by calling all of my relatives, employment and landlord I was notified a short time later that I was approved and since the item is in store, I qualify for express delivery of 1-day (I have an email as proof of this) I called the store and a very rude and sarcastic manager by the name of [redacted] told me something completely different He told me that they won't be delivering anything before 5/10/because they still have to do their due diligence (I was told by corporate everything was done and verified & all the store needed to do was schedule delivery) When I asked questions, he became irritated and abruptly ended the call I made a complaint but no one reached out to me at all (reference issue # [redacted] I reached back out to the store yesterday evening after never hearing
We own a property rented to tenants at [redacted] A former tenant rented furniture from them Apparently she owed them money so they came to the property and stuck dozens of stickers on the property asking for her to call them The stickers are configured so that, even if you tear them off, the glue portion remains In addition, they opened the glass storm door to deliberately stick some of them on the painted portion of the door When we telephoned them to complain, they claimed that the "owner" would call us back, but she did not If this is their business practice, it is abusive Product_Or_Service: The tenant apparently rented furniture
This company will not send me a monthly statement showing what I owe and where my payments were are being appliedI have contacted this company numerous of times but they still do not comply with my wishesI purchased a queen size bed from them box springs and mattress set for payable on monthly payments of They are telling me that it will take months to pay this offWhere is my money going then I feel like I'm being ripped off.ProductOrService Lap top computer bed set
Aaron's called my phone to discuss payment arrangements on 8/18/and 8/19/and both calls were recorded and available for the Revdex.com to hear and both encounters were horribleThe first encounter was between sales associate/customer service representativeShe called to ask when I would be making a payment and I told her I could give her my debit card number and they could withdraw the funds from my account on 8/30/She went on to say that I needed to have the money before the end of the week because they cannot withdraw the money from my card I would have to make paymentI tried explaining to her that the previous representative has done it before .She then proceeded to state that she would note the account that "that was not going to happen." and hung upThe next day 8/19/I spoke to [redacted] who stated that he was the General Manger but his tone and customer service skills were very rude and unprofessionalI tried explaining to him that the previous representative was very ru