Store manager avoiding contact to pay for damages delivery workers did to my house Ok August 13, my couch was delivered to my home in San AntonioOne of the delivery workers slipped and punched a hole in the wall with the couchHe immediately called his supervisor who asked me what I wanted them to doI said since it's a rental, the landlord would want the damage paid forHe stated he didn't want to file a report, and said the store manager would call me the next day to work out an agreement to cover the damagesIt has now been over a week and both my husband and I have called the store multiple times and the manager is somehow never there or availableWe've left messages with our callback information and none have been responded toI'm now having to cover the damage repair out of pocket to my landlord and still no word from Aaron's about reimbursing me for what I'm having to pay
Rented a well worn older dryer severe scratchestub had a large blue stain inside it problem was quoted a price..which magically went up after the first two paymentsproblem cannot make payments online when requested help from the store manager he says quotwe cant do nothing here go onlinequotand he just got more belligerentrude and aggressive from there problem none of the e-mails to the corporation worked..none of themnot customer service not legal problem all the phone numbers given get answered end up with the following message 39we are glad you called stay on the line and answer a few questions and you will win a fabulous carribean cruise39...I know a conman when I hear one and this store is definitely that way Product_Or_Service: used LG dryer Account_Number: [redacted]
Store manager avoiding contact to pay for damages delivery workers did to my house Ok August 13, my couch was delivered to my home in San AntonioOne of the delivery workers slipped and punched a hole in the wall with the couchHe immediately called his supervisor who asked me what I wanted them to doI said since it's a rental, the landlord would want the damage paid forHe stated he didn't want to file a report, and said the store manager would call me the next day to work out an agreement to cover the damagesIt has now been over a week and both my husband and I have called the store multiple times and the manager is somehow never there or availableWe've left messages with our callback information and none have been responded toI'm now having to cover the damage repair out of pocket to my landlord and still no word from Aaron's about reimbursing me for what I'm having to pay
Rented a well worn older dryer severe scratchestub had a large blue stain inside it problem was quoted a price..which magically went up after the first two paymentsproblem cannot make payments online when requested help from the store manager he says quotwe cant do nothing here go onlinequotand he just got more belligerentrude and aggressive from there problem none of the e-mails to the corporation worked..none of themnot customer service not legal problem all the phone numbers given get answered end up with the following message 39we are glad you called stay on the line and answer a few questions and you will win a fabulous carribean cruise39...I know a conman when I hear one and this store is definitely that way Product_Or_Service: used LG dryer Account_Number: [redacted]