Hibu, Inc

Review: HIBU MOVED UP SIGNING UP OLD AND NEW ADVERTISING ACCOUNTS A FEW YEARS AGO (CAN NOT REMEMBER EXCACT YEAR BEEN ADVERTISING WITH [redacted] (HIBU) 15 PLUS YEARS.) COMPLAINED AT THE TIME THEIR SALES AGENT SAID IT WAS OUT OF HER CONTROL .AND IT WOULD BE LOOKED INTO. NOW I AM CLOSING MY BUSINESS END OF NOVEMBER 2014 PAYED SEMTEMBER NEW 2015 BOOKS WERE DELIVERED FIRST OF SEPTEMBER 2014. I KNOW WHEN PEOPLE GET NEW PHONE BOOKS THEY DISCARD OLD PHONE BOOKS THAT ELIMNATES MY ADVERTISING EXPOSURE . I CALLED HIBU AND TRIED TO EXPLAIN THEIR OVER LAPPING OF CONTRACTS HAS FINALLY COME DUE. I STILL HAVE PAYMENT NO 12 DUE FOR NOVEMBER HAVE NOT RECEIVED IT YET IN MAIL FROM HIBU. I CALLED HIBU TOLD THEM TO TURN OFF MY PHONE NUMBER IT IS THEIR NUMBER BECAUSE IT IS A TRACKING NUMBER SO THEY COULD DO THAT. THEY WERE NOT INTERESTED WANT ME TO PAY FOR NOVEMBER OR THEY WOULD TURN IT OVER TO COLLECTIONS. I FEEL THE TWO MONTH EARLY RELEASE OF THE 2015 PHONE BOOK TAKES ME OUT OF VIEW . MY PHONE CALLS ARE ALMOST NON EXSISTENT SINCE NEW BOOK RELEASE. THEY CAN EASILY CHECK THIS BECAUSE OF THE TRACKING NUMBER.

Product_Or_Service: ADVERTISING

Account_Number: AOV6L5Desired Settlement: DesiredSettlementID: Other (requires explanation)

I WANT HIBU TO DO AWAY WITH PAYMENT NUMBER 12 OF $211.00 .AND REINBURSE PAYMENT NUMBER 11 OF $211.00

Business

Response:

September 18, 2014Dear [redacted]:This letter confirms receipt of Complaint ID [redacted] filed by customer [redacted] of [redacted]. We have reviewed the issues [redacted] has raised. The advertising in question publishes each year in September with full delivery guaranteed by the end of the month. For [redacted]’s current contract, the billing began in October 2013 and billed for 12 months with the final payment due in September 2014. There will be no payment due in November as the customer states in his complaint. The last payment posted to the account on 8.28.2014 and this was for the August statement. The final payment is currently due and this is for the September invoice.According to our records, there has been no change in the publishing, delivery or billing cycle for the [redacted] directory since Hibu acquired it from [redacted] Publishing. Each year, the directory has published and been delivered in September and the billing has begun in October and billed for twelve months, ending the following September. [redacted]’s billing has gone according to this schedule since he has been a valued Hibu customer. Our schedule may differ from what [redacted] Publishing offered but that is to be expected when one company acquires another.In light of this, we find that no adjustment is warranted for the September payment and no refund will be issued for the August payment that was made. If you have any additional questions or concerns, please do not hesitate to contact us at the number below.Sincerely,Heather HServices Specialist Hibu Investigations and Resolutions

Review: I was sold automatic access to a pre-loaded program on all [redacted] in the USA and the company cannot deliver. The salesman told me "I don't know what to tell you, I only sold you what I was told." I told him someone already tried to sell me an ad but my husband did not want it so we cancelled it the next day. Then he told me his was different and HIBU made a deal with all [redacted] that they come with the HIBU Yellowbook application preloaded. I took him next door to my husband's cell phone store and my husband said he was not aware of it but would check each new [redacted] he activates and the salesperson said he would come back and check on us. He did not come back for quite some time and when he did he just came in to use the bathroom and looked like he hadn't slept all night. I told him not one [redacted] that my husband activated had the program and we did not want it and wanted to cancel and he told me I had to call HIBU. When I did they told me Stephanie in investigations would look into it and she refuses to tell me the outcome of the investigation. She also refuses to cancel my order and I keep getting bills. The acct number is [redacted].Desired Settlement: HIBU keeps billing me and now they tell me they cannot cancel my order and are sending me to collections. I have called numerous times and Stephanie refuses to take my call and no one seems to be able to cancel this. I do not want a bad mark on my credit and I do not want this product as they are unable to deliver what the salesman sold me. First he told me it was a new program now he told me it must be over. Never did they ever deliver as my husband owns a cell phone store and has verified it was all a lie to get us to buy and ad we did not want. Now they are telling us we can get a discount. We don't want a discount. We didn't want the phone app because someone has to download the app or they won't find us. That's when the salesman told me they had an exclusive deal with manufacturers of [redacted] and the program would come preloaded which is a lie.

Business

Response:

9/22/14

Review: YEllowbook arrives at [redacted] despite our desire that the book not arrive there.

It is believed at this end, that I already used the yellowbook website to cease the delivery of the unwanted book -- in the past.

Despite my recent twice-faxed letter of 09/28/13 and 10/12/13, there has been no response.Desired Settlement: I ask that yellowbook send a representative to our location to pick up the unwanted book and return it to the sender.

Despite the fact that my addressees in my letter were not on the phone directory when I called roughly seven days ago to leave a voicemail, someone from the executive office could have looked into my complaint letter. The fax number to which I sent my letter of complaint to yellowbook was fax=[redacted].

In conclusion, I am complaining to cease the delivery of the yellowbook for the environment. In an era of online access to businesses phone numbers and addresses, the yellow page directory is obsolete and leaves a vast carbon footprint. I wask that yellowbook recycle this item that they need to pick up if the customer requests. I would mention as well that the neighbor left their book out for a period of at least several days before the book moved; while I cannot speak for the neighbors, no one is cancelling their vacations to ensure that they receive the yellowbook in their hands.

Business

Response:

Attached is Hibu's response to complaint ID [redacted].

October 28, 2013

Dear [redacted]:

This letter confirms receipt of Complaint ID [redacted] filed by **. [redacted]. We have reviewed our records and find that **. [redacted] is listed on our opt out list for the address [redacted]. However, in the complaint he states that the address in question is [redacted]. A further review of our records, shows that we have no record of this address on our list.

**. [redacted] has requested that the directory is picked up, however, the Distribution department has advised that since the address was not on our opt out list; no one can be dispatched to retrieve the directory. I have called **. [redacted] and left a voicemail advising this and suggested that he place the directory with his recyclables.

Sincerely,

Consumer

Response:

Review: [redacted]

I am rejecting this response because:RESPONSE REJECTED UNTIL THIS COMPANY, HIBU, NEEDS TO STATE IN WRITING IN THEIR LETTER THAT THEY HAVE REMOVED [redacted] FROM IT'S DATABASE = NO ADDITIONAL DIRECTORIES DUMPED AT OUR DOORSTEP.

Regards,

Business

Response:

Please see attached our response to the resident's complaint ID [redacted]

November 7, 2013

Dear [redacted]:

Per **. [redacted]’s request, this letter confirms that the address [redacted] has been placed on our delivery opt out list.

Please advise if there are any additional questions.

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

It would help society's resources to completely revise the yellow page directory program. Basically, an opt-in program would serve society's needs and limited natural and manmade (paper, removal fees) resources better than the current opt-out policy. Under an opt-in policy, the yellow page directory would only be issued to residents who request such an item. It is a worry that the broke city of [redacted], and, ultimaltey, the taxpayers must pay to haul away the directories as the directories are either:

1) not used and discarded immediately

2) used for a period of time and then out-dated and obsolete.

THe haul away fees to the residents of [redacted] apply regardless of whether the:

1) directories are recycled or

2) discarded into the regular trash.

Either way, residents pay for that service by weight of the total recycling and trash items.

Does Hibu pay a removal fee to the City of [redacted]?

Having opted out, there would be no further need for intervention unless the neighbor dumps their directory on our steps. (hypothetical). If that occurs, we'll contact the company in writing. If the company chooses to ignore faxed correspondence (even if the addressed names may be outdated), then I'll need the Revdex.com's help to resolve the issue.

Reduce, Reuse, recycle,

Review: Never authorized this company to do anything for us.

[redacted] charged for something we didn't authorize and wont give us our money backDesired Settlement: refund and removed from their listing.

Business

Response:

6/5/2014

Review: I retired and sold my half of [redacted] window cleaning 3 years ago and am getting a bill for a phone add that I did not approve.Desired Settlement: DesiredSettlementID: Other (requires explanation)

Stop sending bills for adds I do not take out.

Business

Response:

April 21, 2014Dear [redacted]:This correspondence confirms receipt of Complaint ID [redacted] filed by **. [redacted]. We have reviewed the account and the authorizations for the past two years. We see that the authorization was provided by [redacted]. However, **. [redacted]’s name was never removed from the account. We have updated our records to reflect **. [redacted] name and we apologize for any inconvenience this matter has caused.If you have any additional questions or concerns, please contact us at the number below.Sincerely,

Review: I had contracted with Yellowbook to assist with website, email, and phonebook ads. They did not deliver the appropriate website and domain, nor transfer my existing to make the website live. I was told multiple times that it was live, but every time I checked, I could only find my original site. My email was never set up and was never able to check any messages. I have refused to make any payments until they had given me my product which was never produced. I had them edit their design many times with disatisfaction and they would not allow me to leave the contract due to their failures. I've tried my own foot work to assist them. After multiple discussions I did honor 1 payment, besides my downpayment out of good faith.

They are now threatening to send me to collections for over $1200. Not once had asked for my money back as I thought this was a moot issue. I've seen scams with friends, but had never dealt with such an unprofessional situation as bad as this with any business.Desired Settlement: I am willing to accept my losses to move on as my business was not getting the attention that was promised to me. Yellowbook promised results, but have never seen any due to their failure of promises made. They need to drop whatever they are trying to get me for and as I stated, I am willing to take my losses; If not recoupe what I had invested with them. Thank You & Regards...

Business

Response:

Dear [redacted]:

Review: I am paying on a pay per lead program and was billed four times in one month for the same number calling about the same job. I should have been billed once. I called and talked to someone in the investigation department and they were not wanting to waive any charges.Desired Settlement: I should only be charged once for this one lead, not four times. I would like to be credited the three calls.

Business

Response:

6/25/13

Revdex.com of Metro Washington DC and Eastern Pennsylvania

1880 John F Kennedy Blvd Suite 1330

Philadelphia, PA 19103

RE: Revdex.com Number: [redacted]

Review: A represinative called me constantly wanting us to do printed ads.We told her no we didnt get any results from the previous printed ad we had done with her.We agreed to meet and discuss online advertising only!We met with her and she immediatly stared talking about printed ads and we once again said no.After reviewing the online advertisement we agreed that it was to expensive.She told us about all kinds of free advertising we could do on our own and if that didnt work contact her when we were more financially stable and take another look at online advertising.We agreed.She then passed us a piece of paper stating that in order to discontinue our previous printed ad that we had with them we needed to sign this piece of paper.So we did.As she engaged us in conversation about her new baby.Trying to distract us I suppose.A few months later we received a letter stating that we owed a bill for a printed [redacted] ad.We were shocked as we had openly expressed numerous times that we were not interested in printed ads of any sort.We immediatly called their managment and explained the issue.She said that they had a signed contract from us and we were liable.I wrote a letter to them as well.I then get a letter from a lawyer saying that we owed this amount and we needed to pay it immediatly or go to court.I am shocked at how dishonestly they misreprestented themselves!Desired Settlement: We do not owe anything stop billing

Business

Response:

Review: I was contacted by a telemarketer at 11:34am on Friday, July 11, 2014. He called from phone ####-###-####. I identified myself as the owner, told him we were not interested and requested to be removed from his call list. He continued to say that he was calling regarding our webpage. I informed him that we do not have a webpage, nor are we interested in one, and again requested that he remove us from his call list. He then stated that there was no way to be removed from the call list, told me he would be calling back and hung up on me.

I called the number back, got a voice mail for "Noah," left a message, then looked up the main number for Hibu, Inc.

I called Hibu, Inc. at phone ####-###-####. I let them know what had occurred. I was then placed on hold for the Escalations Department, where I sat for 20 minutes.

I am a business owner. I do not have time to deal with rude solicitors, nor do I have time to sit on hold for over 20 minutes.Desired Settlement: Please place me on the Do Not Call list after removing me from the Cold Call Sheets.

Business

Response:

8/13/14

Review: Sales reps from hibu came to our business office to sell us a web site and yellowbook listing. We were high pressured into signing an electronic contract without giving them a deposit at that time.We were quoted a price of 80.00$ per month for both. we agreed over the phone to the monthly price and gave them a 400.00 $ deposit for their services. Our first months bill was over a 135.00$ and was told our monthly bill would be about 104.00$ per month from now on.NOT what was agreed up on. We have complained over and over about this and the way the whole contract was forced upon us.This is deceptive selling and I concider it illegal.Also the yellowbook ad is not what we were told we were getting.This company has been a nightmare to us for several months now and were tired of waiting for them to properly respond back.Can you help?? We have so far paid a lot of money for practically nothing.Thank you Also we were givin no copy of the contracts until well after the second months paymentDesired Settlement: adjust monthly bill to 80.00$ and put the proper yellowbook ad in place(paid version) not the free version.And do a lot more publishing (as per our request) on the internet ect. that was promised. They so far have done very little but say.."everything" takes time???

Business

Response:

7/7/14

Review: Yellow Book Contract [redacted] dated on Sept. 21, 2011 was never signed by myself, or any other representation in my company. I have contacted Yellow Book several times over the past two years, and they have refused to cancel my service, so I stopped paying their invoices. A representative for Yellow Book actually came out to my place of business about a year ago, and I did sign a cancellation of service agreement, but Yellow Book claims they have no record of this.

I have now been sent to a [redacted] Collections Dept. ([redacted]l) for the amount of $1,551.25.Desired Settlement: I will agree to pay 25% of this amount as a "cancellation fee".

If they refuse to accept, I would ask for the $3,422.36 refunded back to me that I paid out on a contract I never signed, PLUS a inconvenience fee to cover all the lost time and business over the years that this has caused me.

Business

Response:

Dear [redacted]

This letter will confirm receipt of your letter dated March 4, 2013 regarding the directory advertising concern for [redacted]. This matter was investigated in December 2012. Our records indicate that the advertising in question was authorized by [redacted] on September 21, 2011 with our Sales Representative, [redacted]. The agreement included print advertising as well as a banner on Yellowbook.com.

The 2012 [redacted] Directory published in April 2012 and billed from May 2012 through April 2013. This is a 12 month contract. [redacted] called our Customer Service Department on May 7, 2012 to say that his phone number was incorrect in the book. He then remembered that he had a tracking number in the paid advertising. He also advised that there was a listing for his business with his former business partner’s phone number. A Customer Service investigation was opened at that time and

[redacted] accepted an adjustment of 50% of the program. December 5, 2012 [redacted] told our Collections Department that he cancelled the advertising. [redacted] signed a contract on August 22, 2012 to cancel future advertising in the [redacted] Directory but that has no bearing on the Directory advertising that published in April 2012. The account was turned over to an agency on February 11, 2013 for nonpayment.

As a result of your letter, we have reviewed the matter again. Based on the research of the investigation, no further adjustment is warranted.

Sincerely,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Review: I RECEIVED A BILL FROM YELLOW BOOK FOR SERVICES I NEVER REQUESTED OR AUTHORIZED.

THE ADDRESS LISTED ON THE BILL IS:

YELLOW BOOK

[redacted], UT [redacted]

INVOICE # [redacted] FOR $488.88

ISSUED ON APRIL 11, 2014

THERE IS NO ANSWER ON THE TELEPHONE NUMBERS THEY LIST AS THEIR CONTACT NUMBER.

TEL. ###-###-####

TEL. ###-###-####

PLEASE EMAIL ME AT YOUR EARLIEST CONVENIENCE REGARDING THIS COMPLAINT.Desired Settlement: TO VOID THIS BILL AND TO NEVER SOLICIT ANY BUSINESS TO ME AGAIN.

Business

Response:

Review: We signed a contract with Yellow Book (Now Hibu) to print our company's information on their marketing mailing books that go out to millions of customers. They also host our website and own the domain. We pre-paid for our contract for a year. The problems started last year with the website, a lot of the information was published wrong, it was delayed on being updated and I was not giving proper service. Then this year they printed the name of our business wrong. The contract also includes publishing our company information on their website. They published two listings with two different names and one of them they included my personal email address as the contact information for the company. Of course by mistake. I requested to talk to someone about this and they told me it will be under investigation. Now they are calling my business demanding payment and they keep charging us additional money. I requested a refund and for the contract to be void as they did not keep their part of the contract by printing the wrong name and publishing private information that I did not give permission to publish in a web site. They also own the domain name for our business and they are refusing to release it because now they say we have a contract until July of next year.Desired Settlement: I am requesting

1. the contract to be voided as they printed the wrong name in the yellow book which cannot be reprinted until july of next year. So they did not deliver the service/product correctly.

2. I am requesting a return of all money paid to date

3. I am request them to release our domain name so that it can be hosted by another company

Business

Response:

10/30/13

Review: I met with a woman named [redacted] with yellowbook in 2012 she had went over their services and what the offer for websites and book listings.I agreed to pay $240 down for a web site to be built and a top listing and a bill would not be due for 8 months (march)she told me I have the option to cancel anytime before the end of 2012 and they would refund my money.I was told my website would be up in 2 weeks, later on I got the contract and didnt understand some things on it so I tried to contact [redacted] by text ,email and phone without any luck feeling like she was ignoring me I got in touch with yellowbook and they said I had a balance of $1400 and it would be due march after the book went out I told them I want to cancel and they said I cant because I only have 14 days to do so.I am very upset because I was flat out lied to in order to get my business I would have never spent that much if I knew to date I have not received one job from the listing.Desired Settlement: I would like yellowbook to refund my $240 and cancel all services and never publish anything for my business again..I am also worried they will auto renew me next year and I do not ever want to do business with them.

Business

Response:

Dear [redacted]:

This will confirm receipt of your letter dated February 28, 2013 regarding the advertising concern for [redacted].

Review: I signed up for Hibu's pay-per-call program where we pay them if someone calls from our directory listing through them. We have had their service for almost a year now and have never received a legitimate call (i.e. wrong numbers, employment opportunites, etc). So, we have had to call and dispute every single call we have ever been charged for. I have called numerous times and spoken with several employees and managers regarding our issues in order to try and cancel our contract, to no avail. My biggest concern, however, is that the first time I called Hibu to dispute the calls we had received, they told me that it was beyond the cutoff time for when I could dispute them and they don't have to credit me for disputed calls even if they are not legitimate. I told them that I would not be paying for calls that were not legitimate based on the conversation I had with their sales rep. However, they have continued to pursue collecting these funds. I would never recommend them to anyone and wish they would be more clear with their policies.Desired Settlement: I would like them to credit the charges back for the calls they are attempting to collect as they were not legitimate.

Business

Response:

Dear [redacted]:

Review: When I originally signed up for an advertising contract it was under the condition that a one page website would be included in my advertising contract for no additional charge.When discussing contract renewal for this year they told me that the website will no longer be available for free with my advertising package, and that if I want to keep the website up I would need to pay a monthly fee.Desired Settlement: DesiredSettlementID: Other (requires explanation)

I would like a partial refund of my advertising billing because they are not including the website in my contract, so I am getting less value, but they are still charging the same amount.

Business

Response:

April 7, 2014Dear [redacted]:This correspondence confirms receipt of Complaint ID [redacted] filed by [redacted] of [redacted]. We have reviewed the account and the bundle package that was extended to **. [redacted] on the previous contract is no longer available. It is not unusual for businesses to offer specials for a limited time. The fact that the deal is no longer available is a normal part of the business. **. [redacted] states that he is paying the same amount but no longer has a website. This is correct since the website was free last year. With the new contract, the customer is paying exactly for the items that he is receiving.We apologize to **. [redacted] for any inconvenience that he has experienced but we find that no refund is warranted on this account. If you have any additional questions or concerns, please feel free to contact us at the number below.Sincerely,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

Review: A salesman for HIBU named [redacted] came to my office selling advertising space in the YellowBook and Harrisonburg Life Magazine. I was skeptical to sign up when **. [redacted] was in my office. He assured me that if at any time I want to cancel I would just contact HIBU and cancel my order. At that time, that was the only reason I signed up, because of the no obligation. The printing and payments were to begin in July 2013. On 8/22/2013 I tried to contact [redacted] to cancel my subscription. I was informed that he was no longer working for HIBU. At that time, I contacted HIBU directly to cancel. They refused to honor what **. [redacted] was selling, stating that I could not cancel because there is nothing written that he indicated I could cancel. That was the decision of [redacted], sales manager for HIBU. Fastforward to February 2014- I switch banks for unrelated reasons and now refusing to continue with HIBU. At that time, a HIBU rep calls me stating that I can cancel, but would require 1 month payment and 1 month cancel fee ($298.00 total). This is clearly a different story than what I was hearing back in 2013. They should be accountable for the actions of the representatives they are willing to send out on their behalf.Desired Settlement: I should be requesting a refund for the months back dating to when I originally requested to cancel. The only thing I would like to happen is a cancellation effective immediately without paying them another dollar. They should be content with the $745 they received from me.

Business

Response:

3/7/14

Review: In March of 2012 a sales rep named [redacted] opened an account in our companies name despite numerous emails stating that we were not going to advertise with her company. Much to our surprise, we began receiving notices and payments for services that were not authorized. The matter is in collections despite contacting the companies president that the charges are a fraud and that the sales rep [redacted] over stepped her authorizationDesired Settlement: we would like the amount that Hibu is alleging as past due be credited and that a zero balance be reflected

Business

Response:

Dear [redacted]:

Review: We Signed a contract with Hibu to spread 30000 coupons in 3 months. It do not works. We just received 10. We refuse to pay and claim a refund.

In January 2013 **. [redacted] from Hibu offer one coupons magazine to spread in zip code [redacted]. This spread should be 10000 per month per three months. It

start to distribute on april. On may 8th we make a complaint because the company Hibu Charge 400 $ per first month but in the store we did not receive coupons

of those 10000 supposedly spread it. In that moment we demand to the company proof of the distribution in zip code [redacted]. They sent us an excell spreadsheet

and othe document made in word. Those are not a prove. For these reason we claim to the manager [redacted] to stop with other months distribution. The

company Hibu try to charge the other two months and they can not do it because we change the bank account (they made direct ach). Hibu call us and we ask

them to make a credit for other two months because definitely we just received only 10 coupons of the 30000 supposedly spread and they do not give us any proof of the distribution. Now they sent our account to a collection company claims the pay for US$ 1062.50. We in differents opportunities tell them that we need a

credit note and they tell us that they will talk we the Deparment to do it. Instead they sent the account to a collection company. After talk by phone with the persons representative of Hibu, We also sent email to **. [redacted] and [redacted] about this case but they do not do it anything.Desired Settlement: We just want that they eliminate the collection company, call us directly and make a credit note for the amount that they said that we supposedly owe.

Business

Response:

October 28, 2013

Dear [redacted]:

This letter confirms receipt of Complaint ID [redacted] filed by [redacted] of [redacted]. **. [redacted] authorized three months of advertising on February 11, 2013. The advertising was delivered by the U.S. Postal Service (USPS) for the months of April, May and June. The spreadsheets referenced by the customer are what USPS provides to us to confirm what has been mailed. We have included copies of the three confirmations with this response.

**. [redacted] states that they have only received ten coupons as a result of the advertising. While this is unfortunate and it is not the response that is expected for our products, payments are not based on the number of coupons that are returned to the business. The billing is for the delivery of the product. Hibu has upheld our end of the contract and it is our expectation that the customer would do the same. In light of this, no further action will be taken our part and the account will remain with the third party collection agency.

If you have any additional questions or concerns, please do not hesitate to contact us at the number below.

Sincerely,

Review: Several months ago, I went on-line to opt-out of all advertisements from hibu magazine. I have continued to receive "[redacted] Life." I DO NOT want to receive anything from hibu. Remove my name and address from your mailing list and DO NOT sell, rent, share, give or provide my personal information to others.Desired Settlement: I DO NOT want to receive anything from hibu. Remove my name and address from your mailing list and DO NOT sell, rent, share, give or provide my personal information to others.Resident[redacted]

Business

Response:

Dear [redacted]: