Home Satellite

February 23, 2018PNC Bank, N.A. responded to [redacted] on February 7, 2018 via phone and considers this matter addressed.Thank you,ACBPNC Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They absolutely didn't respond. I didn't hear a word. I don't know what else to say.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on May 17, 2017 and considers this matter resolved.

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on March 9, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I...

reviewed appear below. The same problem occurred this month of 255.24 cents ocurred again even after I was told that pnc will stop payments from this creditor will be switching banks unless something is done
 Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on September 30, 2015, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have been in verbal communication with Chasten O[redacted] regarding this complaint, she seems genuinely concerned, and is very meticulous to examination of facts concerning the fee's associated to the mortgage, I have been awaiting her response as she is supposed to contact me this week.  To date, I have yet to see a clear and concise breakdown of dates, and fee's levied to my loan account, I think such a list should be shared and made available before any fee's are imposed.  I also believe that any and all fee's associated with such a list should not only be detailed, but furthermore any credits and debits should be in separate columns and not commingled together because I believe that combining these serves only to make the matter more complicated.  I did a long time ago receive a screenshot that is confusing, and does not seem to make any sense. Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on June 21, 2017, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To Whom It May Concern: PNC Bank, N.A. responded to [redacted] on April 4, 2016, and considers this matter addressed. Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank Tell us why here...

PNC Bank, N.A. responded to [redacted] on November 8, 2016, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I...

reviewed appear below.Upon logging into my personal message account with PNC, the response simply noted that "Ms. [redacted] Thank you for your inquiry Our records indicate that you have spoken with a representative after sending your email, and were advised that you do need to submit your request in writing to the address for FCRA. For further questions you may contact us at ###-###-####. Thank You, S.G[redacted] Default Production Control"A second email was sent in my response to them stating "Dear Ms. [redacted] Thank you for your email response. Your request has been escalated to our Complaint Escalation Team. This is not a request Customer service can complete. Thank you for the opportunity to be of service to you. If you have any further questions, please call one of our Customer Service Representatives at ###-###-####, or respond to this message."  Finally, when I called to get an address for the FCRA, I was again told this morning that I would need to send all documentation I may have to the FCRA division in [redacted] Ohio and that though my account shows Paid in Full on their side they would need to complete a thorough review of my entire history and determine if a credit bureau error was made on their part. While the representative I talked to did say it should be corrected from what she could see, she also said I need to officially send a written request with documentation.  More hoops to jump through after almost 8 years and I do not understand why it would take up to 30 days and they need more requests in writing when the problem has already been clearly documented here, on their secure message site and in their own files through various phone and written communications in the past.  I have wasted many hours over all this time and I am not sure what more I can provide at this point - they have the short sale documentation, the Revdex.com complaint, details on the credit report that is incorrect, copies of the 1099 they sent me showing their acquisition date of the home, etc.  This feels like more work to make me give up the effort.Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on August 7, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on July 17, 2017, and considers this matter addressed.

October 30, 2015
Good Afternoon:
PNC Bank, N.A. responded to Mr. [redacted] on October 30, 2015, and considers this matter addressed.
Thank You,
MJ/RK

PNC Bank, N.A. responded to [redacted] in writing on May 10, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on February 16, 2018, and considers this matter addressed.

On Sun, Jan 31, 2016 at 2:42 PM,  wrote:Hi [redacted],  the complaints for [redacted] and [redacted]were resolved with the customers on 1-29-2016.  Please update the status for complaint.