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June 15, 2017PNC Bank, N.A. responded to [redacted] on June 15, 2017, and considers this matter addressed.Thank you,AC*

PNC Bank, N.A. responded to [redacted] on February 9, 2018, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on December 28, 2017 via phone and considers this matter to be addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Very unprofessional!The letter from PNC Bank regarding their investigation is inaccurate. My complaint is that they did not contact me or inform of a delinquency on a joint account as I was promised by their branch manager, who suggested the pro-active steps we took. Not only did PNC bank fail to notify me, their manager never told me that I needed to take additional steps or measures as suggested in the recent written response from PNC bank. The bank manager should have told me everything I needed to do when I came to her with this issue. I will never trust the advice of anyone from your bank again. The recent letter I received from PNC Bank shows an attempt on their
part to look for excuses and nit-pick details so they don't look bad or feel any responsibility. They fired one bank manager who was involved with this. He didn't act very professional either. Poor customer service!Not once during this entire dispute has anyone from PNC bank even offered an apology for their role in this mess. My credit takes a hit because this bank did not contact me during a sixteen-month period about this account being delinquent. They take no responsibility for this as expected.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on 10-26-17, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They absolutely didn't respond. I didn't hear a word. I don't know what else to say.
Regards,
[redacted]

PNC responded to [redacted] on December 27, 2017, and considers the matter addressed.

PNC Bank, N.A. responded to [redacted] on June 21, 2017, and considers this matter addressed.

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on March 9, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to Mr. [redacted] on April 18, 2017, and considers this matter addressed. Thank you

12/19/17Dear Ms. [redacted]PNC Bank, N.A. responded to [redacted] on December 19, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have been in verbal communication with Chasten O[redacted] regarding this complaint, she seems genuinely concerned, and is very meticulous to examination of facts concerning the fee's associated to the mortgage, I have been awaiting her response as she is supposed to contact me this week.  To date, I have yet to see a clear and concise breakdown of dates, and fee's levied to my loan account, I think such a list should be shared and made available before any fee's are imposed.  I also believe that any and all fee's associated with such a list should not only be detailed, but furthermore any credits and debits should be in separate columns and not commingled together because I believe that combining these serves only to make the matter more complicated.  I did a long time ago receive a screenshot that is confusing, and does not seem to make any sense. Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on May 17, 2017 and considers this matter resolved.

November 7, 2016PNC Bank, N.A. responded to [redacted] on October 3 and 7, 2016, and considers this matter addressed.Thank you,ACB

To Whom It May Concern: PNC Bank, N.A. responded to [redacted] on February 17, 2016, and considers this matter addressed. Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

PNC Bank, N.A. responded to [redacted] on November 8, 2016, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear...

below.
Nothing was settled, they refused to allow access to the phone recording, and I have sent you the release form to get the bank records showing the payments were on time. They are with holding the evidence that proves me right, now why are they doing this ?  I have also contacted the OCC and requested they get the recording to show I'm correct. this is a sad attempt to get revienge for moving my retirement funds out of PNC. and I'm willing to bet they will not even release yesterday conference call to the Revdex.com.
Regards,
[redacted]