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While we regret that we were not able to speak with Mr [redacted] by telephone, PNC sent a written response dated November 19, PNC considers this matter resolved.Melissa G [redacted] Executive Client Relations

PNC Bank, N.Aresponded to [redacted] on June 27, and considers the matter addressed

To Whom It May Concern:PNC Bank, N.Aresponded to [redacted] on May 10, 2016, and considers this matter addressed.Sincerely, Andrea C [redacted] Executive Client Relations PNC Bank

PNC Bank, N.Aresponded to [redacted] on April 11, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on May 11, 2016, and considers this matter addressed– DMB 5/12/

PNC Bank, N.Aresponded to Mr [redacted] on August 28, 2015, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] , in writing, on May 1, 2018, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I was contacted by one of your employees to resolve the issue however when I responded via email I have not received a replyI have responded twice to no availI am requesting at this point a full refund so that we can resolve this matterI have been contacting this company since March in regards to this issueIt has been literally seven months of a customer attempting to do what’s right with a financial institution with bad business practices Regards, [redacted]

Good AfternoonPNC Bank, N.Aresponded to Mr [redacted] *** on January 20, and considers this matter addressed Thank youLauren R [redacted] Executive Client Relations

I called PNC today at 2:PM and spoke to Kim C [redacted] I told her that I was to offer confirmation that my mother never made any withdrawals on the account after she signed the signature card by another representativeC [redacted] told me that this was not the case and that she (C [redacted] ) had to do extra research to establish this factUpon establishment C [redacted] told me that she would submit the request for reimbursement for all pre-authorized debits taken as offset for my mother's line of credit today and that I would receive my refund of $into my savings account one week from today at maximumThis credit should appear in my Virtual Wallet and I should receive a phone call from her when the request is completed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and am faxing the release today PNC has contacted me via email and mail to discuss via phone call but I explained that since I have been misinformed too often I will only participate in written communication

March 24, PNC Bank, N.Aresponded to [redacted] on March 24, 2017, and considers this matter addressedThank you,ACB

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Although I was told by the PNC person from the office of their president that the online banking is only a tool, and only the balance should be used, what good is online banking if the only truly accurate post is the balance Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

PNC Bank, N.Aresponded to Mr [redacted] on November 9, 2015, and considers this matter addressed

[ I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI was refunded my money per my request Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me To avoid any issues in the future, I've cancelled my direct deposit into my pnc account, cancelled all bill pay, and transferred everything to my new accountOne day when PNC is able to offer a better deposit/withdrawal system - I would like to try them againUntil then, I will deposit money hear and there just to keep my account open, but it is no longer my primary bank accountI would like to thank the Revdex.com for your help, in resolving this matter Regards, [redacted]

PNC Bank, N.Aresponded to [redacted] on 6-6-via phone and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on December 28, via phone and considers this matter to be addressed

October 18, 2016PNC Bank, N.Aresponded to [redacted] on October 18, 2016, and considers this matter addressed.Thank you,ACB