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PNC Bank responded to [redacted] on May 14, and spoke with an individual authorized to speak on behalf of the account via phone and considers this matter resolved through our communicationsReview of account and next steps were provided and individual authorized to speak about account is satisfied with response

Good morning, PNC Bank, N.Aresponded to [redacted] on June 15, 2017, and considers this matter addressedThank you, Melissa G [redacted] Executive Client Relations

PNC Bank, N.Aresponded to Ms [redacted] in writing on June 8, 2017, and considers this matter addressedThank you,Ann

PNC Bank, N.Aresponded to [redacted] *** on September 13, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on 10-25-17, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on 10-26-17, and considers this matter addressed

April 19, 2016- PNC Bank, N.Aresponded to [redacted] on April 19, and considers this matter addressed Thank you, Meghan J***

PNC Bank, N.Aresponded to [redacted] *** on January 24, 2016, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThis matter has not been taken care ofJust because I received a phone call does not mean that this matter is fully resolvedUntil I have received a refund I will no consider this matter completely taken care of Regards, [redacted]

July 20, 2015PNC Bank, N.A responded to [redacted] on July 16, 2015, and considers this matter addressed.Thank you,***PNC Bank

On Tue, Mar 7, at 3:PM, [redacted] I hope your day is going wellPNC Bank, N.Aresponded to [redacted] on March 7, 2017, and considers this matter addressedCan you please update the case from unanswered to answered? Thank You,Rebecca K***Executive Client Relations

PNC Bank, N.A responded to [redacted] on July 26, and considers this matter addressed

On Wed, Oct 26, at 2:PM, [redacted] > wrote: Hello ***, PNC Bank, N.Aresponded to [redacted] on October 26, 2016, and considers this matter addressedThanks and enjoy your day

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Nothing was settled, they refused to allow access to the phone recording, and I have sent you the release form to get the bank records showing the payments were on timeThey are with holding the evidence that proves me right, now why are they doing this ? I have also contacted the OCC and requested they get the recording to show I'm correctthis is a sad attempt to get revienge for moving my retirement funds out of PNCand I'm willing to bet they will not even release yesterday conference call to the Revdex.com Regards, [redacted]

12/20/16Dear Ms***PNC Bank, N.Aresponded to [redacted] on December 20, 2016, and considers this matter addressed Sincerely,Andrea M***Executive Client Relations

PNC Bank, N.Aresponded to [redacted] on June 22, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on April 12, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on August 8, 2017, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below On September 7th, 2016, when PNC claims they contacted me, it was actually I who contacted themI spent nearly an hour on the phone with PNC's executive customer relationsThey put me through to my "case worker", Jeanette E***, who refused to give me any informationShe would not answer my questions, she would not address my concernsWhen I became frustrated, she actually said "We do not have to give you any information and will not tell you anythingThe next time you hear from us will be in business days when we have made our decision"When I demanded to be escalated, she said "No, I am not escalating you" and hung up on meNo information was provided to me, my concerns were not addressed, and my money was not returned to meThis is not how a customer should be treatedThey held over a thousand dollars from me without reason for over a month, provided no information, made no attempts to contact meThey claimed to be resolving the fraud, but did not want any information from me about said fraudI will not be satisfied until my money is returned to me PLUS interest from holding it from me for over a month, and until my account is permanently closed with no further financial responsibilities on my part to PNC or any of its subsidiaries Regards, [redacted]

I feel discriminated against, I think I at least deserve an explanation of why my accounts were closed I understand they have the right to do business with whom they chose, but to close my accounts with no explanation its unacceptableI've been a loyal customer for over years and for it to end this way is disturbing